Lift gate struts quit working.The lift gate is no longer is accessible or responsive to the proximity key commands to open or close, even after changing proximity key batteries. You cannot open the lift gate by hand because of the resistance of the hydrolics of the struts. I have complained to Toyota, and the dealership where it was purchased. Both said they would contact me if there was a recall and suggested I file a complaint, which I am doing now. The is a huge inconvenience when grocery shopping, or traveling to spot events, or trying to get the dog to the vet. Luckily I don't use a wheelchair yet. I'm very late in filing this complaint, as the liftgate failure took place in April of 2021. I cannot afford to get them replaced on my limited income. I'm just looking for a little help.

- Whitethorn, CA, USA

Year: 2014 Make: Toyota Model: RAV4 Approx. mileage: 60K 2. Incident Details Date of most recent incident: [XXX] Problem: Vehicle stalls and loses power steering while turning. Engine shuts off suddenly, causing complete loss of steering control. Consequence: On [XXX], my son lost control of the RAV4, hit a curb, and went through bushes before stopping. Previous stalls also occurred while turning, with loss of steering assist. This is a severe safety hazard. Frequency: Has occurred multiple times, even after dealership inspection and repairs. 3. Dealer/Repair Info Dealer name: Sarasota Toyota Address: 7435 S Tamiami Trail, Sarasota, FL 34231 Repair attempts: Dealer inspected in August 2025, charged nearly $900, but problem persists. Car is now back in the shop (not Toyota) for a second opinion at an additional cost of over $200. 4. Description My 2014 Toyota RAV4 repeatedly stalls and loses engine power and power steering without warning, especially while turning. On [XXX], my son lost control of the vehicle, hit a curb, and went through bushes before managing to stop. This is extremely dangerous and could have resulted in a serious accident. Sarasota Toyota has inspected the vehicle and charged nearly $900 for repairs, but the defect was not fixed. The vehicle continues to stall and is unsafe to drive. I am pursuing a second opinion at additional expense. This issue places my family and others on the road in danger. I am filing this complaint so that Toyota and regulators address this defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Sarasota, FL, USA

My 2014 Toyota RAV4 (Blizzard Pearl, paint code 070) began experiencing hood paint peeling in early 2023. I first assumed it was simply a disappointing paint quality issue. However, this past weekend, the problem significantly worsened when large sections of paint on the roof suddenly flaked off completely, leaving exposed metal vulnerable to rust and corrosion. After this severe flaking occurred, I researched the issue online and discovered this problem is widespread among Toyota's with paint code 070. Toyota acknowledged this known manufacturing defect through their Customer Support Program (ZKG), but I was never notified of this program, despite receiving other recall notices. Additionally, my local Toyota dealership did not inform me about ZKG during a service visit before the program expired in 2024. On March 28th, 2025, I called Toyota-??s customer service line to request goodwill assistance and was informed that they are not willing to offer any support or extend the program. I was told that the only thing they could do was -??document-?? my case, and that if enough complaints were received, Toyota might reconsider extending the program in the future. I believe this response is quite unreasonable, especially given that this is a clear manufacturing defect now manifesting in catastrophic failure for many customers shortly after the 10-year ZKG window closed. The cost of a full repaint is commonly quoted around $4,000 to $5,000. For many RAV 4's currently valued at approximately $10,000, that repair cost represents nearly 50% of the car-??s value-?"essentially totaling the vehicle due to a known paint defect. It-??s an extreme hardship for customers that a widely acknowledged exterior manufacturing issue can result in such significant devaluation and repair costs. For this to happen to so many people just outside the expiration window (which only ended recently in 2024), and for Toyota to decline any extension or support, does not seem fair. Thank you for your time.

- Philadelphia, PA, USA

At least three time this happened while driving upon stopping at a stop sign or traffic light I was proceeding while making a turn after getting the clearance to do so. However the engine shut down and I was perplexed as to what was happening. I discovered the car had shut down and I had to restart the car. Additionally this occurred at a stop sign, while trying to make a sharp turn the car once again shut off and I was in the middle of intresection and other cars were behind me, and other coming towards me and I realized this SUV had stopped running again, putting me in direct harms way.

- Riverdale, IL, USA

i have just driven the car for about 15 minutes and pulled in a driveway to wait for someone. My car was in park but running, and white smoke started to come out from under the hood. I turned the car off and got out. I walked around to the front of the car and it immediately went up in flames. I called 911 and a police car just happened to be going by and called the fire department. They block off the street and put out the fire but the car was completely trashed.

- Haddon Heights, NJ, USA

My car was glitching and stuttering, then one day the transmission did not engage and the car would not move forward or in reverse. This only happened one time, we were told it is not the transmission, it is the torque converter. I checked on this NTHSA site and found that many Rav4s throughout the years have had torque converter problems and that the warranty has been extended.

- Hampshire, IL, USA

I left to go to work, and the transmission would not engage. I pulled out of the garage, the engine was revving but the car just slowly rolled. I thought it would warm up, but it did not. I was in the street, and I was able to slowly rev and roll the car back into the garage. It was very frightening and dangerous. My husband drove the car, the transmission worked, but sometimes it is still slipping. I'm afraid to drive it. It is only 8 years old and has 126k miles and we maintain it very well. I am so disappointed, we have been driving Toyotas for over 30 years, never had a big problem like this.

- Hampshire, IL, USA

As I drive the multimedia system reboots on its own. Also as I was exiting the freeway coming off a curvy ramp, the car shut down as I was driving and the steering wheel locked for a second and then it came back to life. As this happened the dashboard lit up as if it was in accessory mode. Luckily there was not a lot of traffic on the ramp. Also about 5 months ago i had it repaired at the dealer because of a torque converter extended recall

- Hamtramck, MI, USA

Our 2014 Rav4 LE with 37k miles caught on fire while parked in a shopping plaza parking lot. The fire department says I was lucky that I wasn't driving the car or I wasn't in the car with children, pets, or elderly parents or we could have died. If my car was parked next to others this fire could have spread and been absolutely catastrophic. We've had our car fully inspected once within the last 6 months, and a limited inspection during an oil change within the last 3 months. I believe the fire started with the battery, we think we were affected by this... https://www.consumerreports.org/car-safety/toyota-rav4-under-investigation-due-to-battery-fire-concerns-a8630737173/ Our battery was inspected recently during an oil change and it was fine. The car has very low miles. Prior to parking the car I noticed a sulfuric rotten egg smell which I thought was coming from one of the nearby restaurants in this plaza. I turned the engine off, rolled up the windows, and put the in-car ventilation on at which point I noticed the smell coming from the vents. I rolled the windows down and was going to pop the hood to investigate but I decided to wait a few minutes for the car to cool down. There were no check engine lights or attention lights on the dashboard. As I got out of the car to walk to the plaza I noticed a small amount of steam coming from between the cracks of the hood. About 45 seconds later when I walked to a nearby storefront I noticed a flame coming from between the windshield and hood. I promptly called 911 and the Skokie fire department arrived on the scene about 5 minutes later. They put out the car fire in about 3 - 4 minutes, but the car was a complete loss.

- Chicago, IL, USA

Shortly after I purchased the vehicle, the Entune application began sending -??movement alerts-?? and frequently showed that it was in a different location. The dealership said that an update was required, but that did not fix the problem. About a year later, it began to drain batteries repeatedly (4 in one year). The Toyota dealership could not find a problem. After the last battery replacement, I noticed that the Entune app shows that I have over 960,000,000 miles on the vehicle (when the odometer isn-??t even at 85,000) and the battery voltage was 14.6 volts! My car was broken into and the front window was broken, but the app failed to inform me of that! About a month ago, I left home and all of the lights on the dash started flashing. The engine temperature was rising (according to the temperature gauge), and then the gauges stopped functioning. The tachometer showed 0 RPMs and I was unable to see the odometer, temperature, or even my speed. After disconnecting and reconnecting the battery cables, it appeared to solve the problem. I am afraid of what may happen next and would trade it in if I could afford to.

- Tomball, TX, USA

Vehicles transmission torque converter has issues and makes entire vehicle shake while driving. It causes issues when going up and down hills and shifting gears to maintain appropriate speeds. Vehicle shakes aggressively when at high speeds making highway travel impossible and unsafe. Toyota dealerships quote $3000 in repairs to replace defective part.

- Clarksville, TN, USA

On Sunday, Aug 29th, our RAV4 caught fire in our driveway. The vehicle was off/parked at the time and required the fire department to extinguish. The fire spread to our truck which was parked next to the RAV4. Both are a complete loss.

- Tucson, AZ, USA

All but one lock has now failed. The truck is not able to be opened. There were no warnings/indications, and now the company is telling me that it is no longer under warranty and it cannot be repaired unless paid for. I do find similar stories online and that the locks fail a second time in some cases.

- Oak Park, IL, USA

I've had multiple issues with this car. The lock actuators on all the doors and rear hatch constantly break, the radio completely stopped working and a new after market radio had to be installed since Toyota won't recall the radios, the ac blower motor keeps shorting out, and the usb ports short out and stop working.

- Ringgold, GA, USA

The radio screen only displays the Toyota sign. It will change stations with the pre set on the steering wheel but you can not do anything else cuz the screen does not display anything other than the Toyota sign.

- Chino, CA, USA

Rusting inside vehicle and bolts for hatch back is rusting out

- Titusville, FL, USA

My Rav4 2014 xle radio/blue tooth stopped working about 3 yrs ago. I called Toyota, but they refuse to fix. The radio screen is blue, and keep rebooting. It was only 3 yrs old and we are taking care of the car very good. It cost 1500 to replace a new one, but I think it's not customer fault, and I'm still driving without the radio. I feel that it's not customer fault and Toyota may get the defect radio to install in the car. I did research and see lots of customer has same issue. I see there is few recalls for Rav4 2014, but I never get a letter from Toyota to get the car fixed.

- Laurel, MD, USA

Radio will completely stop working to where you have to buy a new $1200 radio from the dealer. All door lock actuators will stop working after a period of time causing you to not being able to unlock or open your doors.

- Ringgold, GA, USA

Vehicle was parked, just turned the car from engine on to off with just the battery on running the radio while I was preparing to exit the vehicle. Suddenly the entire radio system completely stopped working. I looked at my infotainment screen and it was certainly having a issue because ever since that day over one year ago I have not been able to listen to radio, use gps, use bluetooth, etc. I believe this to be under a safety issue due to 1) loss of phone/bluetooth (use of mobile phones while operating the vehicle is required in many states to go through bluetooth) and I cannot comply with these laws if my system has malfunctioned, 2) I paid for a vehicle with a gps navigation for a reason and now I lost that expensive capability as well, 3) radio's are used to keep the driver alert and focused and this was lost 4) the looping screen is extremely bright, cannot be darkened and impossible to drive at night with it. I have had to completely cover over my screen so now it's like I'm driving a flintstones vehicle with nothing technology wise in this $25,000 vehicle I paid for. "Toyota customer care contact us - I contacted Toyota via phone call earlier today with limited results, but later emailed Toyota and provided a link to this page. The customer care representative suggested that anyone having problems with their radio/navigation system should call and email their complaints. Toyota is not currently offering any remedy or assistance to prematurely failing radio systems that are out of warranty, but all calls and emails are monitored and when there are multiple complaints, Toyota will recognize a problem and may offer assistance or reimbursement." Https://www.carcomplaints.com/Toyota/Rav4/2014/accessories-interior/

- Delmont, PA, USA

The contact owns a 2014 Toyota Rav4. While operating the vehicle, the navigation/information system suddenly malfunctioned. The screen turned a blue color and the system became inoperable. Screen keeps attempting to reload but it fails. Radio or navigation inoperable but the rear view camera does work. Occurred at 60,000 miles.

- Bellevue, OH, USA