10.0
really awful- Crashes / Fires:
- 12 / 1
- Injuries / Deaths:
- 9 / 0
- Average Mileage:
- 29,038 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2015 Toyota Rav4. The contact stated that while driving at 10 mph down an incline, the brake pedal was depressed but the vehicle failed to stop. As a result of the failure, the contact crashed into a wall and the air bags failed to deploy. The contact mentioned that the failure had recurred twice. A police report was filed. The driver sustained back and neck injuries that required medical assistance. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 6,000.
- Gaithersburg, MD, USA
The contact owns a 2015 Toyota Rav4. The contact stated that while driving at 30 mph, a vehicle stopped in front of the contacts vehicle. The brake pedal was depressed and failed to respond as the steering wheel seized. As a result. The contact crashed into a tree. The air bags deploy, releasing a chemical substance. The contact sustained arm, legs and whiplash injuries that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the VIN was not included in NHTSA campaign number: 15V144000 (steering). The approximate failure mileage was 140,000. The VIN was not available. Updated 04/07/16...updated 12/06/16 updated 03/09/17.
- Houston, TX, USA
Brakes did not respond while driving and an accident occurred.
- Oakland Gardens, NY, USA
The contact owns a 2015 Toyota Rav4. While driving at approximately 25 mph, the cruise control warning light illuminated and flickered. In addition, there was an abnormal noise coming from the vehicle. The contact stated that the vehicle was taken to a dealer where it was diagnosed that the anti-lock brake system failed. The brakes, pads, and rotors were replaced. In addition, both front tires were replaced, but the failure recurred. The approximate failure mileage was 4,000.
- Springfield, VA, USA
The contact owns a 2015 Toyota Rav4. While driving 5 mph, the brake pedal was slightly depressed and the engine revved. The brakes failed to respond and the emergency brake was engaged in order to stop the vehicle. The vehicle was taken the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 70,010.
- Los Angles, CA, USA
I purchase the Rav4 in October 2015, and three months after the purchase I started to experience a crunching sound coming from my brakes and a fluctuation issue where the brakes do not always catch causing a safety concern. The dealer and Toyota are refusing on two occasions to acknowledge the issue. I took the car in to the Toyota dealer again on 7/28/2015 in hopes that they will finally fix the issue. The dealer will not document the issue!
- South San Francisco, CA, USA
I used to have a 2004 Toyota highlander limited and have never had this problem with this rav 4 limited. Sometimes when I park, I forget to put the vehicle in park (I never had this happen with my highlander) and then take my foot off the brake. My highlander did not do this. Today my car started rolling backwards. I fell down and my elbow and arm is really scrapped up as I was trying to stop the car with my body and then I was almost run over as I fell on the ground. I could have hit a child or run over a child. I don't know if this is some type of problem with my car or if there is a setting I could use to prevent this. I don't want to be run over by my car or have anyone run over.
- Alpena, MI, USA
- Gaithersburg, MD, USA