paint is peeling off vehicle.

- San Diego, CA, USA

I had a 2015 rav4, I recently experience a horrific incident on 10/15/2023. I was driving on the freeway and the left lane was very bumpy. Then the dashboard started flickering so I pulled over. as I pulled over the car came to complete shutdown. So, my daughter and I got out of the car quickly. I called my insurance as the car didn't want start anymore, during this call I could see smoke. So, the agent had my call 911 and in seconds the car automatically went up in flames from bottom front to the top. Car was reported total loss. I saw the article on the rav4 recalls and believe this is related. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Gilroy , CA, USA

There is a known issue and current recall issued for roof rail water leakage in rav4 models 2019-2021. My current model rav4 from 2015 is now experiencing the same issue with water leaking during a rainstorm into the interior of the car through the visor junctions in both driver and passenger side. Please be advised as I believe this is caused by the roof rail junctions not being properly sealed. It is not only affecting 2019-2021 models but affecting older rav4 models such as mine from 2015. Hopefully the recall can be expanded to include older models as I am already currently experiencing water damage inside my car and this could be a major safety issue if unresolved.

- Brooklyn, NY, USA

Front collision in 55 miles per hour freeway after slamming on the brakes and hitting car in front with minimum damage to them, RAV4 started immediately to smell like something but burning and black smoke started on front left, after few moments car was on flames. The car burnt in it's totality.

- Phoenix, AZ, USA

Last year my battery exploded while I was driving the car. This year again the sane issue. I was driving my car this past Sunday September 10, 2023 and my battery exploded once again.

- Hydepark , MA, USA

Approximately two minutes after turning the vehicle off, smoke started coming from the engine area. Within the next two minutes, flames emerged. The fire quickly engulfed the vehicle in flames causing a total loss. The fire department declared it a loss and stated a cause will likely not be known by them. I was not in the vehicle at the time of the smoke. A truck next to the vehicle quickly moved away. Insurance company is in route to investigate. No warning signs prior.

- Eau Claire, WI, USA

Today I started my RAV4 in my driveway to warm it up and went back in the house. Approximatly 5-10 minutes later someone knocked on the door to let me know the car was on fire. The fire department said it was likley that the fire started in the engine and spread to the rest of the vehicle.

- Severna Park, MD, USA

Radio and Navigation system is not working. Dealership stated this is a factory problem that is very costly to repair. A lot of Toyota vehicles are having the same problem. It is a safety issue because driver can't use the hands free option or navigation system. So using the phone while driving is really not safe!

- Chicago , IL, USA

The infotainment unit is stuck in a loop. Spoke to multiple dealers that said they-??ve seen at least 200+ of these issues in the past year. They said their fix is a total replacement of the unit.

- Phoenix, AZ, USA

I own a White 2015 Rav4 Limited. I bought it used in 2019. I am emailing today due to the issue, like many other RAV4 and other white Toyota vehicles - the paint is peeling. A small piece started to peel at the end of last winter. It has peeled larger in the past month. In the past two weeks with high winds, two larger portions peeled off the front hood and drivers side rear door. This is a total of three different areas on the vehicle.

- Worcester, MA, USA

Nathing everything is my car working good

- Washington , DC, USA

Yesterday, on 9/1/2022, my son parked the car on the parking lot of CVS in Tucson, AZ. He turned the car off and locked it and went into the store. While at CVS the car spontaneously burst into flames. More specifically the front of the car burst into flames. The car has been meticulously maintained and was in perfect mechanical condition. No one smokes. There was nothing flammable in the car. It just caught on fire out of the blue on its own while parked. Good thing no one got hurt and no other property damage occurred, but the car is totaled. It had about 88,000 miles on it. Thank god it was not inside the garage at night or our house would most likely have burned down as well. This is a VERY disturbing event. No one expects their well-maintained car to catch on fire while turned off and parked. We would like the incident investigated.

- Tucson, AZ, USA

Transaxle Repair: reman transition with torque converter. The car begins to shake around 60MPH as well as acceleration gets stuck at times. The Toyota dealership looked at the vehicle 2 times before the cause was addressed.

- Tyngsboro, MA, USA

The white paint on my vehicle is chipping like crazy. I was told by my insurance company that there was a problem with the white paint on Toyota vehicle from 2008-2019. This is very disheartening as I-??ve always buy toyota vehicles for their excellence.

- North Little Rock , AR, USA

When my phone is connected to Bluetooth for hands free talking, the person I-??m talking to says that they can-??t hear me clearly, so much background noise. After looking this up I see several hundred people saying the same thing. It-??s now a law that you can-??t be talking on your cell phone to your ear, wouldn-??t this be considered a safety issue? Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Semmes, AL, USA

On March 14, 2022 ( about 5:05pm)got in my car to drive to the post office to mail a package. ( less than one mile from my home) I noticed when I started the car that the computer appeared to be rebooting. It was grey and had a line at the bottom appearing to progress from left to right. I drove to post office, parked, turned off the car, locked it and went into post office. Waiting in line, a man came in and said whomever owns the silver RAV4 out front, your motor is smoking. I said that-??s mine, went outside in shock, called 911 and the motor was in flames within minutes. I first noticed flames coming through crack in hood by the windsheild. I have no idea why this happened. Owned the car since 2018, never had a single issue. Car is totaled. Progressive Car insurance is investigating and will hopefully approve a fair settlement, minus my deductible.This is the most bizarre thing I-??ve ever seen. Please advise if you know what I can do to at least get my deductible refunded from Toyota. Thank you By the way, I almost went to the gas station first, my tank was on E, it could have been a deadly situation had i done that first. Ps. I have a video of the fire that would not upload. If there is another way to get it to you, please let me know. Thank you.

- Columbus, OH, USA

My wife was driving her 2015 Toyota Rav4 on September 13, 2021 when the car stalled while on the interstate. She coasted to the side. It started back up so she continued to work which was off the next exit. As soon as she entered the parking lot, the Rav4 stalled again and she was able to coast in to a parking lot. As soon as she walked inside the building the Rav4 caught on fire. There were no warning lights are any indication of anything wrong with the vehicle up until this point. According to the dealer and the insurance company, the battery caught on fire. What exactly caused this I do not know. The Insurance company deemed the vehicle a total loss per the Toyota Dealers recommendation.

- Daphne, AL, USA

Was driving along when some warning lights came on, specifically the check engine light, traction control off light and the AWD light. 2 seconds later I heard a loud pop, saw smoke coming from the hood. I pulled over and looked in the engine compartment and saw flames. I suspect the coolant line popped and caught fire. My safety could have been at risk if the battery exploded or oil/gas components were to catch fire. The car is currently at a dealer to be inspected. A NHP accident report was filled out and can be available if needed.

- South Lake Tahoe, CA, USA

A. Mileage indicator: Full thank gives any where from 325-365 miles. But indicator goes down precipitously. If it indicates 20 miles, it will go down to 0 or 8 miles after only a 5 miles drive. B: The only safety I feel is put at risk is where it can leave me when my anticipated mileage suddenly goes below what was indicated. C: Have reported to dealer a couple of times but always informed nothing defective could be detected D: Never received any warning signals. Just happens.

- Orlando, FL, USA

Ongoing issues with my fuel system. Car will display one of these many symptoms: -misfire, hard start, stall or shutoff. Other symptoms include car stuttering and stalling out while driving. This last symptom is very dangerous as it often comes with no warning. When the car stalls out, the car is driving up straight up a medium grade hill. I have experienced this on several different dates and times along w 24th St. Austin, tx near 1106 w 24th St. This will happen if I'm either stopping at a light or while in motion. I don't have the exact mph I am driving, but it would be around 20 - 40 mph when this occurs. Ive taken the care to both round rock Toyota and christian auto brothers to address the issue. So far, neither have been able to diagnose the problem. On 5/22/20, christian auto brothers replaced the evaporative emissions system leak detection unit R&R, the fuel evaporative canister R&R, the evaporative emissions system leak detection pump, and the vapor canister purge solenoid. This did not resolve the issue. Current codes: P0441, P0455, P1604, P1605, P0171. While no diagnostic proof has been established, it is hypothesized by the mechanics that there is an issue with either the fuel pump or the fuel line. After reading about the 2020 Toyota fuel pump recall, I believe my 2015 Rav4 has been experiencing similar issues. However, it is not part of the recall. Therefore I am submitting this incident info to document the current situation. If I learn more, I will try to update.

- Austin, TX, USA