10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 4,060 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While going about 60 mph in a highway curve, the rear passenger door partially opened (unlatched). The driver dashboard immediately started flashing warning triangle and door opened picture. After stopping on a shoulder, I went outside and saw the door partially opened. After opening/closing the door no more errors occured.
- Mc Lean, VA, USA
I was driving down a highway on the afternoon of February 26, 2022, when we heard a loud pop. At our next stop, we pulled back the interior sunroof cover and discovered the sunroof had shattered spontaneously. It was buckled up, not down, so I don't believe anything on the highway hit the vehicle. We were very lucky the interior cover was closed at the time it happened, or it's possible glass could have fallen into the car on the driver or passenger.
- Albuquerque, NM, USA
My brand new car caught fire in the front while it was parked outside a restaurant. I came outside to leave and it was towed away. The car was totaled from the fire. I saw the Rav4 investigation is happening and wanted to make sure you had my report included. The fire happened in the front left (as it was stated in the article other cars). I can send you additional details if needed but everything is matching up with the other incidents. It was a brand new car which is why it was such a strange event.
- San Antonio, TX, USA
The contact owns a 2016 Toyota Rav4. The contact stated that he noticed moisture coming from the floor on the front passenger's side of the vehicle. The condition was noticeable after it rained or when the air conditioner was being used. The vehicle was taken to the dealer longo Toyota 3534 N. peck rd., el monte, ca 91731, (626) 539-2403. The mechanic was unable diagnose the issue since the floor area was dried. It was suggested to the contact to bring the vehicle back another time. The vehicle was returned to the dealer and diagnosed that the air conditioning drain hose underneath the floor was clogged with spider webbing. The floor underneath the carpet was covered in mold and mildew due to the moisture. The contact was concerned about a health risk from the mold and mildew. The dealer quoted a repair cost of $4,000 to $5,000. The vehicle was not repaired. The failure mileage was 19,000.
- Los Angeles, CA, USA
The contact owns a 2016 Toyota Rav4. The contact received notification of an unknown recall regarding the structure. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Pine belt Subaru (1104 NJ-88, lakewood, NJ 08701, (732) 719-4521) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.
- Clarcksburg, NJ, USA
Hello, my sunroof shattered without warning. One morning, I decided to open my sunroof. When I pressed the open button, the sunroof made a cracking noise that got worse as the sunroof opened. I was on a residential street at the time. Temp: About 65 degrees.,overcast.
- Pearland, TX, USA
When it rains the driver side flooring and mats are completely soaked absorbing up to 1 inch of water. The car isn't driven much so the problem only struck a bell this year.
- Brooklyn, NY, USA
This safety issue which I have seen mentioned by many other buyers online and have personally seen on a 2015 Rav4 consists of two pieces of plastic molding on the dash board which appear to be designed to look like shiny metal moldings but exhibit a very dangerous glare from both the front and side reflections from the sun. Even when wearing sunglasses it can make it difficult to see where you are going. I showed this issue to the salesmen and he could see it too. He said that he would try and find the phone number for a Toyota representative and call him about the problem. After not hearing back from him I returned a few days later and he told me that no one at the dealership could locate his number. He then talked to his manager and returned to tell me that his manager would send an email to the regional representative to see if anything could be done about the problem. It has been many weeks now and I have not heard back from anyone about resolving this safety issue.
- Providence, UT, USA
The sunroof exploded while driving down the highway. No rock was seen before it happened and the glass was curved outward when we stopped to look at it. Fortunately, the visor/cover was below it so the glass shards did not spray into our faces. It sounded like a bomb went off. This is extremely dangerous and we have no option but to have the sunroof replaced. It would be wise to always drive with the sunroof cover over the glass to protect yourself.
- Seattle, WA, USA
- Pittsford, NY, USA