10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
27,133 miles

About These NHTSA Complaints:

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problem #3

Jan 162018

RAV4

  • 7,400 miles
It was a cold day in Massachusetts. I warmed up the car in the morning for 10 minutes before starting to drive to work. I got onto the Massachusetts pike and after a couple exits of cruising at 60 hit stop and go traffic. At one of the entrances and when I slowed down to a stop in the traffic my car flashed the battery critical charging error for a split second before saying everything needed to be restarted by putting the car into park. After that, the car completely shut down. I was not able to put on hazards until about 15 seconds later of trying to get the power back on did the car start up. Within that time a driver behind me decided to hit me in the rear. On restart the car didn't show the fault but upon looking up the battery critical charging failure it states to not drive the car and to immediately take it to a shop. The shop cannot find the code due to it being wiped making solving the issue even more difficult.

- Brookline, MA, USA

problem #2

Oct 182017

RAV4

  • 26,000 miles
Passenger front wheel sensor harness was damaged by rodent. Vehicle has 26K miles and Toyota refused to repair the break, and would only replace the entire harness at a cost not covered of $6300. The material change of these parts attract rats. This damaged cause ABS, lane departure, blind spot monitoring and cruise control systems to fail. The vehicle was parked in my driveway and I live in a gate community. I called the Toyota customer line and was given the same explanation of the lack of warranty coverage. Case #1710230814

- Marana, AZ, USA

problem #1

Apr 032017

RAV4

  • 48,000 miles
14 month old Rav4 xle driving down the interstate and applied the brakes for slow traffic, the ABS / traction control warning lights came on. I am over the 36,000 mile warranty as my work entails driving. The local dealer quoted me $2800 for repairs, he checked with the Toyota mfg. Rep to see if possibly the ABS actuator is covered under the powertrain portion (60000 miles) of Toyota's warranty. Toyota dealer stated no warranty coverage due to mileage. Located numerous complaints and recall for "certain model year" 2016 Toyota Rav4 recall - #16V198000 recall for service brakes, hydraulic : antilock. It appears they are aware of a problem with the 2016 model but will only a few of the ones sold.

- Williamsburg, VA, USA