PBD has not worked properly since I purchased the car [XXX]. It was a 2016 used Rav4 with 54,000 miles. I have taken the car to two different dealerships complaining several times in person or on the phone stating my PBD either won't open or won't close. It has gotten to the point where I have to manually shove the door closed. There is a lawsuit currently that was filed against Toyota for knowingly and concealing the issue. "Who: Plaintiff [XXX] filed a class action lawsuit against Toyota Motor Sales USA Inc. Why: [XXX] claims Toyota failed to disclose an alleged defect in power liftgates on its model year 2014-2021 RAV4s. Where: The Toyota power liftgate class action lawsuit was filed in California federal court." I have also called Toyota's Corporate office to make a formal complaint. Case # [XXX]. At the time of purchase, I had also purchased an extended warranty on the vehicle through Toyota that Toyota did not honor. There are several forums online where many people have complained about this well-known problem. Toyota has refused to acknowledge this issue. If the hinges do completely break, the door will detach from the vehicle causing an accident. They need to replace the hinges with a larger or more stable material, so the PBD can function correctly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Thomasville, NC, USA

Sunroof exploded while driving on the freeway, approximately 60 MPH.

- San Diego, CA, USA

The 2016 Toyota Rav4 XLE has a defective Power Door Lock Actuator for the front passenger and the driver side. It does not work manually or using the keyfobs. Previous Drivers have reported that the door locks appear to engage when locking using the remote key fob, but the locks do not engage. As a result, the locks may not be engaged while driving or when the vehicle is parked in a public place. Previous owners have also complained about having to pay to replace door lock actuators and, in some instances, have to pay for multiple replacements.

- Jacksonville, FL, USA

I am writing to inquire about a issue I have with my 2016 Toyota RAV 4. It only has 120800 miles on it and the transmission has malfunctioned and had to be replaced, costing me $6000 to replace. I believe their transmissions are defective and Toyota should take responsibility for the defects of their transmissions in the RAV 4. I have researched and found that many others have the same issue with this year, make and model and would like to file a report. in case there is a class action lawsuit, I would like to be notified. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Pinon Hills, CA, USA

My sunroof is leaking for the fourth time. The first time it ruined the curtain airbags on the driver side. It started leaking again today and I am wondering if the airbags will be damaged again.

- Bethesda, MD, USA

My car was parked and when I went in, the drivers seat floor was flooded with rain water due to very heavy rain earlier on. This was on 2/16 /2023. It happened the same on 2/17/2023. Doors and windows were closed properly. It seems the rain water came in from under the steering wheel or filtered from somewhere under it.

- Reston, VA, USA

The car rapidly caught on fire while parked and off. Smoke first appeared from the hood and subsequently flames came out of the hood causing the entire car to catch in fire. There were no warning lights/messages. The car was inspected by our insurance, USAA

- Durham, NC, USA

I was driving down the highway, traveling about 65mph when all of the sudden I hear a loud bang. I pull over my car and notice a large hole in my sunroof. I didn't pass under a bridge and there was no evidence a rock or other object was dropped on the roof. Additionally, the glass was curved upward, like a bottle top bursting from a bottle. The sunroof seemed to spontaneously explode. I believe the only possible explanation is a manufacturing defect.

- Garner, NC, USA

Have to replace brakes only after 20K miles. Battery become dead after 25K miles

- Helendale, CA, USA

The navigation displays, radio and all equipment that uses it quits and shuts down and will go off and on 3-8 times and then it seems to be ok. I was driving the vehicle down the highway when it happens. This has happen many times.

- Norton, VT, USA

While driving on a local road I started to lose electrical power. At first I lost power steering and shortly after the heat stopped working and all the lights on the dashboard lit up. When I brought the car to be diagnosed the fuse box had been burned and wires melted and there was smoke indicating there had been a fire around the fuse/electrical area

- Lakewood, NJ, USA

It says is something wrong with the eco or PCM

- Flushing, NY, USA

Have barely had my 2016 Toyota Rav4 a year, when last week just left work and turned onto the hwy about 10 min going about 65 mph on a straight stretch. All of a sudden I heard a blast. First I thought someone shot the car, then thought must have blown a tire, but it was steering fine. I heard air and looked up at the sunroof and it had shattered and exploded, big chunk had blown out. More little pieces were blowing out so I shut the cover. Took a picture of my display showing temp, speed etc. Wasn't sure what to do, I was 30 miles from town, so I drove to gas station for gas, and took pictures. Next morning called Toyota and told them what happened. He made me an appt. For later that day. I said it should be no cost to me as it's obviously a defect in the sunroof. He said we will take a look at it and see if a rock hit it or something. I said "no rock hit it, it just exploded for no reason". went to appt and service guy had only been on the job for a couple of weeks, they sent out maintenance manager. She tried to tell me a rock must have hit it, I argued that nothing hit it, it just exploded. Then service director came out, he said there's no way to prove what happened and that it should be covered under my insurance comprehensive for glass repair. I said sure with a $500 deductible that I will have to pay. He said well there's nothing that we can do. They wrote up a repair quote and gave that to me. Then a couple guys covered the sunroof with sticky plastic to keep the rain and other stuff out. Other than that they were no help, they said they had never heard of this happening, which I find hard to believe, so when I got home I researched exploding sunroofs and found that there are hundreds of complaints. I feel it is a defective sunroof and Toyota should pay for the repairs.

- Pasco, WA, USA

Please be aware that newer Toyota car and truck models are not compatible for the most part, with the latest to series of apple iphones, the 11 and the just released 12 series. This has been a known issue for over a year, yet no resolution has been provided. This is a potential safety hazard especially in states that require hands free use of a cell phone while operating a vehicle. How can two large companies not work together to provide the necessary integration between their products to allow safe operation of their vehicles and phone. I ask to NHTSA to investigate this matter and take proper actions to mitigate this risk asap.

- Wimauma, FL, USA

All four door locks have malfunctioned. Each have been replaced. Now the replacements are also failing. The doors do not lock or unlock with the key fob. Making it impossible to get into the car when I start the car, the doors are supposed to lock automatically, which does not happen. Making it incredibly unsafe all of the information is at North hollywood Toyota it has been going on since 2018.

- Studio City, CA, USA

I was driving on a city street and I heard a loud cracking sound. My sunroof cracked and the glass shattered. I was not under any sort of underpass or tree.

- Chicago, IL, USA

New apple iphone 11promax. No longer can get hands free texting so safety compromised. Stationary, in motion all roads

- Corsicana, TX, USA

Rav4 hybrid limited with navigation. The navigation control [maps / radio / volume control] freezes suddenly and screen is not manageable until the car stops, engine turned off and back on. One time, radio was loud, and could not turn it down as the screen was frozen. Has happened about once every two weeks.

- Chicago, IL, USA

The review camera does not provide any picture when the sun shines directly into the windshield that almost caused a collision with pedestrians with children. I was backing up from the parking space. Thanks god nothing happened but this camera screen must be recalled. I reported it to palm beach totota rep. When I discovered it but I did not hear anything about how to fix the problem. The screen became dark as lcd screens manufactured years ago if you remember. Toyota Rav4-2016 that I drove before had excellent screen and clear picture that did not affected by any light.

- West Palm Beach, FL, USA

Water leak and damage drain tubes in dpillar plugged by debris. Water leaked into headliner, soaked floor and caused smell and mold growth. Cost insurance a bundle. Dealer did not specify cause but charged me for "servicing" auto. The rugs were removed, cleaned, and the insulation removed.

- Mt. Pleasant, SC, USA