This is in regards to Safety Recall 23TA13 "Certain Model Year 2013- 2018 RAV4- Potential Vehicle Fire related to 12-volt battery". This recall was suppose to have a solution "late June" Toyota has removed that verbiage once that date passed and we still don't have a resolution. Every day I'm concerned my car might just catch fire when going over a speed bump or hitting a pot hole. This issue has been known about since last November.

- Tampa, FL, USA

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Anthem, AZ, USA

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Leandro, CA, USA

The contact owns a 2017 Toyota Rav4. The contact stated that after turning the vehicle off and later attempting to restart the vehicle, the vehicle failed to restart. The battery was then recharged. The failure occurred on several occasions before the vehicle was taken to the local mechanic. The local mechanic was unable to diagnose a failure or determine a cause for the failure. Additionally, after opening the rear hatch door, the door failed to close and remained open. The contact stated that water and condensation were present inside the rear brake light assembly. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 30,000.

- Dallas, TX, USA

The contact owns a 2017 Toyota RAV4. The contact stated that while driving at an undisclosed speed, the vehicle began to shake violently, prompting her to pull to the shoulder of the roadway. After a visual inspection, the contact observed smoke coming from the battery. The battery warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the battery. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V734000 (Electrical System), and the VIN was included, but parts were not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 90,000. VIN tool confirms parts not available.

- Bernalillo, NM, USA

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Naperville, IL, USA

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Palmetto, FL, USA

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Greenbelt, MD, USA

The contact owns a 2017 Toyota Rav4. The contact had received notice of NHTSA Campaign Number: 23V734000 (Electrical System). The contact was aware that parts were not yet available. The contact stated that while driving at approximately 45 MPH, the vehicle was losing forward momentum. The contact stated that he depressed the accelerator but the vehicle did not gain any forward momentum. The contact stated that all of the instrument cluster warning lights were illuminated and the vehicle stalled. The contact stated that the power steering failed and also noted that the brake pedal took more than normal force to depress the pedal. The contact stated that as he was pulling over he saw smoke being emitted from under the hood. The contact stated that he was able to stop the vehicle and when he opened the hood he saw that flames were coming from the location of the battery. The contact was able to extinguish the flames with his shirt. The contact had the vehicle towed to his residence. The contact had notified the manufacturer who sent an investigator to inspect the vehicle. A dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 90,000.

- Fulshear, TX, USA

The contact owned a 2017 Toyota RAV4. The contact stated that while his friend was driving at an undisclosed speed, a collision occurred ahead of her, and she was unable to avoid colliding with the rear end of another passenger vehicle. As a result, the engine compartment burst into flames, engulfing the entire vehicle within minutes. The contact was unsure if local fire emergency services were able to extinguish the flames or if the fire had exhausted itself. The air bags did deploy. No warning lights were illuminated. A fire report was not filed. A police report was filed, with no injuries reported. The vehicle was towed to a total yard and deemed a total loss by the contact's insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number:?23V734000 (Electrical System), and the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 97,000.

- Spring, TX, USA

While we were driving in the mountains, the wiring harness shorted and fried all 4 of our front bulbs, causing us to have no visibility while driving on unlit back roads in Colorado. Toyota has a known TSB for this issue but claims it's not a safety issue, and has a kit to repair the issue, charging us $500 to install the kit. When asking about this 2 different employees explained it was a design issue with the car. Why is this not a recall" How is frying all my headlights not a safety issue"

- Denver, CO, USA

The contact owns a 2017 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Harrisonburg, VA, USA

The contact owns a 2017 Toyota Rav4. The contact stated that the vehicle failed to start, and the battery was replaced several times. There was no warning light illuminated. Additionally, the contact stated that the battery terminal posts were gummed up and required to be cleaned frequently. The contact also stated that there was smoke coming from the auxiliary power outlet or cigarette lighter. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 50,000. VIN tool confirms parts not available.

- Saint Louis Park, MN, USA

This vehicle was involved in a T-Bone crash, where the battery came out and the vehicle caught fire. The driver of this vehicle died at the scene. This involves NHTSA recall number 23V734 & Manufacturer Recall number 23TB13.

- Houston, TX, USA

Summary Some replacement 12-volt batteries of the size specified for the subject vehicles have smaller top dimensions than others. If a small-top battery is used for replacement and the hold-down clamp is not tightened correctly, the battery could move when the vehicle is driven with forceful turns. Safety Risk The movement could cause the positive battery terminal to contact the hold-down clamp and short circuit, increasing the risk of a fire.

- Scottsdale , AZ, USA

--Battery terminal/wiring for negative terminal came into contact with the metal hold down clamp --Caused a two alarm structure fire and loss of two vehicles --Current recall in place but remedy of situation not available until 2024 --Current recall in place --Maintenance required light appeared and owner took vehicle in for service two weeks prior to the incident

- Honolulu, HI, USA

Battery became disabled without any warning. Safety of driving down the road and battery stop working is an issue. I replaced battery through no help of Toyota. Only person to inspect was person replacing battery.

- West Paducah, KY, USA

The car was sitting in the driveway and caught fire around 11:29am. The car had not been driven or moved from the driveway for at least 2 days, and is up to date on all maintenance. The fire inspectors hypothesize the fire began from the battery and spread. After Googling, I have learned that Toyota Rav 4s from 2013 to 2018 had a large recall; 1.8 million vehicles taken because of the battery catching fire randomly. The remains of the vehicle are in the driveway of the residence. Both the police and fire department came to the scene. The safety of others was put at risk because it is only luck that nobody was in the car, or going to drive the vehicle as it caught fire randomly, bringing the residents of the home and owner of the car in extreme risk from both the fire and any explosions, damage to the house, and damage to others.

- Coral Springs, FL, USA

A fire occurred in the engine compartment of the vehicle while the vehicle was parked in a garage with the engine off. Fire patterns and physical evidence suggest the fire originated as a result of a high resistance connection between the positive battery terminal and conductor to the power distribution center. The battery is original. The vehicle has not had any repairs beyond normal maintenance. The vehicle was not involved in a crash.

- Monroeville, PA, USA

Car will not start. Doesn't seem to be the battery. Got a jump start but same warning light illuminated.

- Newark , NJ, USA