10.0
really awful- Crashes / Fires:
- 8 / 5
- Injuries / Deaths:
- 7 / 1
- Average Mileage:
- 75,175 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
When stopped at my closed driveway gates I put the car in reverse and suddenly without touching the gas pedal it took off in (drive) forward. It drove so hard it sent the gate flying and broke the metal lock. I was in shock and slammed on the brake. It stopped but I was in shock. It just took off. It did it again after reporting it to my dealer and insurance company. They want to see it after the repairs are done. Also the front detector will suddenly stop my Rav4 2017 while I'm driving 55 mph for someone passing me in a right turn lane. Bought it last summer. Is this a lemon and does the lemon law apply.
- Hyattsville, MD, USA
Interior trim piece under the dashboard and directly over the brake pedal repeatedly falls down (just front clips release) allowing the trim to hang down and block access to the brake pedal. This occurred when the vehicle was in motion. I managed to get the trim out of the way, but it fell several more times before I could get it to the dealer for repair. Repairs are underway. I don't know if Toyota can correct this. This is a serious safety hazard.
- Issaquah, WA, USA
I started it and noticed immediately something was wrong. Vehicle started moving and I tried to apply brake. Brake was hard initially and vehicle continued moving. Then I was able to depress the brake pedal all the way but it kept moving. With my daughter in the car I got panic. I switched to P and vehicle kept going, though slowly on the street. Then I turned power off and removed the key. At this point all dash boards lights were on and it was making a loud, wired noise. It lasted several seconds and vehicle kept moving during this time. Finally it came to a stop in the middle of the street. The vehicle has only 4200 miles. The scary thing is, brake failed for no reason and all dash board lights were on even after the key was removed.
- Chalfont, PA, USA
2017 Toyota rav 4 has lane departure warning, audible sound. It is to muted to hear, even if the radio is off. Second rav 4. my 2015 Rav4 lane departure was loud. Toyota states that they can't increase the volume. This to me, is a safety defect that needs to be corrected. No recourse was offered by Toyota on my leased vehicle. Bottom line, if I accidentally cross over a white line I get a low almost muted sound, which if I have the radio on I can not hear. Toyota needs to go back to the technology that they used for this on the 2015 model, to make it actually work!
- Bonita Springs, FL, USA
While pulling into to a parking space, my car suddenly accelerated and jumped the curb causing the car to hit a tree, causing all air bags to go off. I was asked if I hit the gas instead of the brake. This happened so fast that I suppose anything is possible but I really don't think that is what happened. Is there a way that they can tell what happeneed?
- Vero Beach, FL, USA
The navigation system malfunctions with strange letters and imagery.
- Cary, NC, USA
The sunroof exploded while I was driving at highway speed in high winds. No object or debris struck the vehicle. The sunroof simply exploded, likely from an undetectable defect in the glass and air pressure differential, coupled with torsional or air pressure differential forces caused by the wind. The glass of the sunroof exploded outward, with most of the glass being thrown out and behind the vehicle, and some landing on the sliding sunshade that covers the sunroof, that was closed at the time. The glass clearly shattered outward, as you can see in the images taken immediately afterward, attached.
- Boulder, CO, USA
The collision avoidance system does not work. Has never worked since vehicle was purchased on April 1, 2017.
- Miami Beach, FL, USA
Was driving and the pre-collision system picked up a car in the left hand turning lane when I was going straight and brought my car to a dead stop. Happened a second time- same trip, different location. No pre-brake or warning, just brought my car to a dead stop when passing a car in a turning lane to my left and there were no vehicles in front of me either time- my car was in motion. 55mph the first time, 45 mph the second. Both times going straight. I took the car to the nearest dealership and they had a safety inspector from Toyota come out and run tests- they gave me my car back and said I would have the results of the test within 30 days. My concern is why this happened in the first place and what was done to ensure it won't happen again. I bought the car on 2/4/2017.
- Warrenton, VA, USA
Unable to hear lane departure alert most of the time. Dealer says it cannot be adjusted, confirmed by Toyota.com.
- Waitsfield, VT, USA
Lane deviation warning is not audible when veering either right or left at speeds over 32 miles per hour as stated in the owners manual. Our 2015 Toyota rav 4 lane deviation warning was loud and clear.
- Sun Prairie, WI, USA
- Moscow, ID, USA