10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 11,294 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Power steering is locking up, not wanting to turn.
- Newnan, GA, USA
As I drive about 70 MPH, the ABS and the brake lights come on and the car is momentarily out of control. As I grabbed the tearing and reduce the speed dramatically, the system correct itself and I am able to continue driving at a very low speed.
- New York, NY, USA
Car will not start. Doesn't seem to be the battery. Got a jump start but same warning light illuminated.
- Newark , NJ, USA
Although just aligned, steering consistently pulls to the right.
- Garden Grove, CA, USA
The driver owned a 2017 Toyota Rav4. The contact called on behalf of her son who was driving approximately 35 MPH when he lost control of the steering due to the functionality of the steering wheel and accidentally crashed into a pole. There were no warning lights. The 2 front and 1 side air bag deployed. The police and fire and ambulance arrived on the scene. The driver was transported to the hospital where he received a CT scan for his injury. There was a police report. The vehicle was destroyed and towed to a salvage yard. The manufacturer was notified of the failure. The approximate failure mileage was 76,000
- Walpole, MA, USA
The contact owns a 2017 Toyota RAV4. The contact stated that while driving at an undisclosed speed, the instrument cluster failed, which caused the speedometer and RPM gauge to be inoperable. Additionally, the power steering assist failed, and the steering wheel was locked up. The failure occurred on four separate occasions. The vehicle was taken to the dealer and Toyota of Brookfield (20655 W Capitol Dr, Brookfield, WI 53045) however, the dealers could not duplicate the failure. Toyota of Brookfield informed the contact that there was a Manufacturer's Campaign Number: 21TG01 (Electrical System) associated with the VIN. The vehicle was not repaired and remained at Toyota of Brookfield. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
- Menomonee Falls, WI, USA
Water pump leak I believe started around 21,000 miles.along with the replacement of front brake pads I complained of right front side of car with squealing noise possible drive belt or dirty rotor. At one point both front rotors slightly warm to touch after 45 min city drive home, another time right rotor hot and left slightly warm. They replaced front brake pads not checking calipers or hose and just put on brake pads and said right tire worn and replaced both and said it will solve the problem. After a few days Toyota rep and told him the said intermittent squealing somewhat grind noise was back. Not taken seriously I reported to corporate and went to another dealer to do diagnostic checking calipers and found nothing. Around 50,000 miles I found powder next to drive belt. They discovered it was a leaking water pump and replaced my pump and drive belt. 41/2 months later the car had same squealing now rubber sound added, steering stiffer and hissing sound came from front of engine at light. Took in and couldn't find anything wrong in entire day 8 hrs. I drove away and by third light squealing for 25 mins and neighbors heard me coming, one couple reported loud at front right tire. I reported that immediately to [xxx] at precision that my car was worse and turning steering wheel right and left is now happening as neighbor reported but no return call. This car sound typically happens at braking at light and hitting gas at light on city streets drive at 40-50 miles per hr.but usually at lights can hear. Called [xxx] after left shop car right and left turns squeak when turning steering wheel only one day did I hear two different sounds whirring noise and hissing sound 3 days apart at light stopped 3 weeks my car, jumped forward at a stop I've had it aligned new tires & still intermittent noise now worse Dec 2019 changed water pump and drive belt /sprayed engine down. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Tucson, AZ, USA
Air pressure seems wrong and the car shakes sometimes while driving. I hit potholes all over this town but it can't be helped.
- Oro Grande, CA, USA
As I was approaching the mail box area in my apartment complex at approximately 15 mph, I put my foot on the brake to turn into the parking area in front of the four metal mailboxes and put the vehicle in "park" when the vehicle suddenly lurched forward and jumped the six-inch, brick-paver curb. I crashed into the mailbox structure, completely uplifting the base that was bolted into the concrete and hit a wood trash container holder. I depressed the brake pedal harder but my vehicle would not slow down or stop and I also could not control the steering. I continued up a hill (at 45-50 mph) consisting of tall grass, wildflowers, rocks, etc., across a walking path of woodchips and mulch, then down the hill (still with my foot on the brake) grazing the branches and leaves of a small tree before coming off the six-inch curb and back onto the street, where I hit a light post. I managed to lift the parking brake, slam on the brake again and the vehicle rolled to a stop. It should be noted that none of the airbags deployed.
- Newburgh, NY, USA
- Cary, IL, USA