10.0
really awful- Crashes / Fires:
- 2 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 4,797 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2018 Toyota Rav4. The contact stated that water leaked onto the floormat of the front passenger side of the vehicle. The vehicle was taken to prime Toyota boston (617-469-1000, located at 1605 vfw parkway, West roxbury, MA 02132) where it was diagnosed that a water hose from the air conditioner was blocked. The failure caused water from the air conditioner to drain onto the floor of the vehicle. The hose was replaced; however, the technician informed the contact that the carpet would need to be replaced at a cost. The manufacturer was made aware of the carpet issue and stated that it was the contact's responsibility. The carpet was not replaced. The failure mileage was approximately 10,220.
- High Park, MA, USA
The contact owns a 2018 Toyota Rav4. When the vehicle was taken to a car wash, the contact noticed water leaking onto the front passenger floor. Sun Toyota (3001 us-19, holiday, fl 34691, (727) 310-3070) performed a test on the vehicle with the same high pressure car wash and was able to duplicate the failure. The failure also occurred with three similar vehicles that were tested. The manufacturer stated that the failure was not due to a design flaw, and advised the contact to use a different car wash until they could make a design change. The dealer kept the vehicle for 15 days and provided a loaner vehicle. The dealer did not request the loaner back until the contact hired an attorney. The manufacturer stated that the dealer had to indicate that there was a defect with the vehicle. The attorney was waiting to hear from the dealer. The vehicle was not repaired. The VIN was unknown. The failure mileage was 400.
- Hudson, FL, USA
I was driving to work around 740am on 287 South just past rt 24. Dashboard has "4WD" warning and smoke coming out from hood. I quickly moved to the shoulder and fire broke out before car came to full stop, all within one minute. I barely escape the car and called police and fire dept. They came and put off the fire. There are two explosions before the fire was put off.
- Parsippany, NJ, USA
Driving my 2018 Toyota Rav4 on the highway when the sunroof glass exploded. No other vehicles were on the highway at the time and no rock or other object was involved in causing the explosion.
- Portland, TX, USA
The vehicle breaking system failed while trying to slow down to stop a couple hundred feet back from stopped vehicle sitting at redlight, this completely resulted in collision on August 26, 2018. There was only approximately 500 miles on the vehicle originally purchased on August 18, 2018
- Tallapoosa, GA, USA
- Wilmington, NC, USA