10.0
really awful- Crashes / Fires:
- 3 / 8
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 5,002 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I had just gotten off my vehicle, we were at a shopping center specifically Marshall-??s, the employee announced a blue Toyota, I went outside and my car was in flames, the Fire Department said it was an electrical fire. I had never received a letter of a recall let alone Toyota calling me to tell my car was defective. Not only until after my vehicle was damaged I received a call from them which made it suspicious.
- Baytown, TX, USA
I purchased my 2018 Toyota RAV4 Limited Hybrid in June 2018. The automatic liftgate has been a consistent issue with this vehicle since January 2024. It either fails to close completely or takes an unusually long time to shut. I followed the official Toyota dealership videos and performed the recommended recalibration steps, but the problem remains unresolved. This is not just a matter of convenience. It presents a safety concern, particularly when loading items at night. Living in the Pacific Northwest, where it gets dark around 5 p.m., makes this even more concerning. I-??m aware there is existing litigation related to this issue.
- Boring, OR, USA
On September 3, 2025, I was driving down the I-10 in Biloxi, MS, at 6:45 a.m. It was around 75-80 degrees and the sun was just barely coming up. All of the sudden the glass in my sunroof completely shattered. There were no cars around me and it was an open portion of the road, so no rocks were flung up by nearby vehicles. Luckily, my kids were not with me, because a majority of the glass ended up in my backseat, ranging from huge chunks of about 3-4 inches in diameter to smaller shards being everywhere. I cut myself several times while trying to clean it up, so I can only imagine what it could have done to my kids! Luckily, I was able to keep my cool and not swerve off the road, as it was quite startling.
- Gulfport, MS, USA
The tailgate does not lift all the way. The hinges are intact. I believe its a pistón or sensor problem.
- Puyallup, WA, USA
The recall (Manufacturer Recall # 23TB13; NHTSA Recall # 23V734) has been un-repaired since 1 Nov 2023. The un-repaired recall did not cause a safety issue in this case, but I have moved to Canada and the recall has prevented me from registering and using the vehicle (it is not possible to complete the import process or register any vehicle that has an outstanding recall).
- Malden, MA, USA
The recall was for the battery size. This issues has been repaired by the Toyota Dealership 6969 Tyee Dr. SW Tumwater, Wa 98512 360 539-4000. Customer# [XXX] and invoice # [XXX]. I do not understand why I am getting notified of this recall from 2023 stating it has not been taken care of as of this date. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Olympia, WA, USA
The recall (Manufacturer Recall # 23TB13; NHTSA Recall # 23V734) has been un-repaired since 1 Nov 2023. The un-repaired recall has not caused a safety issue in my case, but I have moved to Canada and the recall has prevented me from registering and using the vehicle for over a year (it is not possible to complete the import process or register any vehicle that has an outstanding recall).
- Malden, MA, USA
The recall (NHTSA Recall # 23V734) has been un-repaired since 1 Nov 2023. The un-repaired recall did not cause a safety issue in my case, but I have moved to Canada and the recall has prevented me from registering and using the vehicle for the last for the past year (it is not possible to complete the import process or register any vehicle that has an outstanding recall).
- Malden, MA, USA
The recall (Manufacturer Recall # 23TB13; NHTSA Recall # 23V734) has been un-repaired since 1 Nov 2023. The un-repaired recall did not cause a safety issue in this case, but I have moved to Canada and the recall has prevented me from registering and using the vehicle (it is not possible to complete the import process or register any vehicle that has an outstanding recall).
- Malden, MA, USA
The recall on my vehicle has been delayed for almost 2 years. What-??s the hold up on getting the remedy available for your customers?!
- Phoenix, AZ, USA
The battery recall for my 2018 RAV4 remains unresolved. What is your agency doing to remedy this situation.
- Dartmouth, MA, USA
I received a safety recall from Toyota in January 2025. I called my Toyota dealership and they told me there was currently no remedy for the recall. I checked [XXX] and it confirmed that there has been a known recall since November 2023 on their 12 V battery and battery tray that could cause a fire. This hazard from the battery could not only affect myself, but others on the road if there were to be an accident. I am not impressed with the lack of remedy for a recall that has been known from Toyota since November 2023. My car has not yet been inspected, because there is nothing for them to address even if they do find a problem. There has not yet been a fire, but I am afraid to drive my vehicle that I paid off earlier this year. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Richland, WA, USA
Transmission range sensor switch and rear ccs axle
- Grass Valley, CA, USA
battery has slipped around in the carrier. I have to check periodically to make sure it can't tip over and I readjust the tie down. I shouldn't have to do this if the dealer would install the fix.
- Dallas, TX, USA
I received the recall notice a long time ago (DEC 2023?) I contacted Toyota 07/08/24 and they advised that a remedy was still being sought with a solution mid 2024" We are now in October and I have been told my battery should be replaced before it doesn't start. How long can they work on a solution" It seems the Toyotas affected will be retired before they do anything. Please address this concern for Toyota owners.
- Rock Creek, OH, USA
There has not been a remedy for this recall for almost a year now. We were notified of the recall in Nov23'. Toyota said they'd have a remedy by mid 2024. It's now Sept2024 with no remedy in sight. It's not fair to the paying customers that we're just driving around vehicles that have the potential to actually explode. When discussing with my local Toyota dealership (in their defense, this was around Feb24' ), they said they'd be charging me for the pre-remedy inspection despite Consumer Advisory 21TG01.
- Methuen, MA, USA
Back rear window on truck door just shattered. Was sitting outside and just popped and shattered.
- Modesto , CA, USA
Toyota issued a recall in November of 2023, claiming there would be a rememdy in December, but I have had no more communication and the dealers still can't offer a fix. It is May 2024 and I feel uncomfortable driving me car
- Davis, CA, USA
Had issue with intermittant engine light and all warning lights going on with certain maneuvers. When lights on, car would turn off, while driving, if washers turned on. Dealer replaced alternator and thermostat, supposedly fixing, however, 3 days later same problem recurred and car turned off while traveling 70+ mph on major highway. Luckily, despite harrowing "near death" experience, we were able to maneuver off the road to await a tow.
- Venice, FL, USA
- Rochester, NH, USA