10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have been experiencing water intrusion with my vehicle, I first noticed it by a mildew smell. Acknowledged under Toyota-??s Customer Support Program 22TE05. This water leak has led to multiple secondary issues, including: Interior water damage Clogged A/C drainage system Sunroof drainage issues I reported this issue to a Toyota, but they denied repairs under 22TE05, claiming the issue was only due to a sunroof leak and clogged drains. [2/14] -?" Took my car to AutoNation Toyota due to a persistent water leak. The dealership diagnosed the issue as a clogged sunroof leak and clogged drains but did not provide clear documentation that they properly inspected the roof rail gasket. [2/18] -?" Dealership denied repair under 22TE05 but then stated they could replace the roof rail gaskets if my insurance paid for it-?"which contradicts their claim. [2/18] -?" I escalated my case to Toyota Corporate for review, but I am still waiting for a response. My car was left outside in the rain, potentially worsening the water damage. The dealership never provided me with a written repair estimate. Safety Concerns & Impact on Vehicle Use: I am worried about driving my car due to potential electrical system failure and airbag malfunctions caused by water damage. According to industry knowledge and Toyota customer experiences, a roof rail leak can directly contribute to all of the issues the dealership claims my car has: Clogged A/C Drainage System -?" Water leaking from the roof rails can enter the A/C system, causing drainage backup, mold, and excessive moisture buildup. Sunroof Leaks & Drainage Problems -?" If excess water enters through roof rail failure, it can overwhelm the sunroof drainage system, making it appear clogged when the root cause is actually the failing roof seal. Interior Water Damage -?" If the roof rail clips fail, water leaks into the headliner, side pillars, dashboard, and footwells, leading to electrical issues, carpet damage, and excessive moisture inside
- Hayward, CA, USA
Car randomly switches into different driving modes, BSM and anti collision goes off while driving. Seat warmers randomly come on high and can-??t be turned off. Dealership identified water damage from leaking roof rack resulting in mold and electrical damage. Possible damage to airbags as water leaking into the pillar at front window. Many instances documented online.
- Kodak, TN, USA
hi, the driver lower seat frame being detached, the right slide is seized /stuck on the rail track and inoperable causing risk for unsafe driving equipment. I have a child and cannot drive with a broken seat - I don't reach it is a liability for safety! thanks, very respectfully [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Tampa, FL, USA
Seat heater turns on automatically and randomly and gets way too hot. I'm afraid it might burn me. I have an appointment with the Toyota dealership however it's my only mode of transportation and I work 3 hours away from home. This puts me at high risk of getting hurt. None of the lights or any indicators came on. There has been no indication that there might be an issue before today. Today is 6-25-2021.
- Elko, NV, USA
Passenger seat heat warmer isn't working correctly on low or high the seat stays cold and I tired keeping it on from 15-45 minutes and it stays cold.
- Tampa, FL, USA
Rental vehicle after 10/15/minutes of driving -you had to use both hands on steering wheel vehicle wanted to drift in and out of lane of travel-very hard to steer often referd to as white knuckle driving interstate speeds 70mph-passenger seat was not locking -seat was traveling back and forth.we were hit from the rear.all traffic had stopped- it was then discovered that passenger and drivers seat belts were not working they were not engaging locking device
- Naples, FL, USA
- Aurora, CO, USA