The hinges on the rear power lift gate are tearing off of the vehicle. This is the second time they have failed. The first time I was told it was due to a manufacturing defect in the hinges, but now they (the Toyota dealership) are saying it is because the gate struts are not strong enough to support the door. Toyota is refusing to fix the issue calling it "wear and tear". The issue began when my car had around 45,000 miles. It now has 100,000 miles, but I started noticing the symptoms of the issue at 85,000 (the dealership "couldn't reproduce" at that time). The initial symptoms were the door giving a loud, long beep and refusing to open more than 3 inches or to close. Then, it started to thump as it closed. Sometimes it simply wouldn't open or close. Now, the door sits askew, with a large gap on one side as there is a significant tear in one hinge with a smaller tear on the other.. This is a safety issue because the hinges could break, causing the door to collapse on a person or fall off the car while in motion, with items in the rear of the vehicle also potentially flying out. The weak struts could also fail and collapse the door, causing injury. There are hundreds of similar complaints on Reddit and in RAV4 forums.

- Evergreen, CO, USA

The back hatch was misaligned and over time became unusable. Upon inspection from the body shop the hinge the keeps the hatch attached to the vehicle at the top had pulled lose- the power hatch had essentially pulled away from the frame causing the misalignment. The manager at the body shop did some investigation and found that this was an issue that resulted in a recall for the same RAV 4 for the 2013-2017 models but had yet to be applied to our model year. After contacting the toyota dealership it was confirmed that this has been an issue that they are seeing- in fact, after paying for the repairs (since toyota refused to do so)- the body shop manager said she has had another customer with the same problem in the last 48 hours. This is absolutely not related to any accident of any kind- there wasn't one- this is clearly a manufacturer's problem.

- Lake Lure, NC, USA

When it rains, I have a puddle of water in the footboard of my backseats in the car.

- Stockbridge , GA, USA

Have had issues with the power gate to the hatchback since the first year of ownership. Dealer could not replicate after numerous complaints. On Jan 1, 2024 the hatch would only ho partially up or down and would not close. Upon looking, the hinges holding the hatch were pulling away from the vehicle. No accident, no abuse, nothing done other than using the electronic open/shut. Googled for info and found MANY similar/same complaints. Body shop estimate to replace hinges around $700 plus more for a rental. Toyota says it's not warranteed but I intend this is a definite structural problem with the vehicle. In the meantime the issue of the problems with electronic hatch lift cant be addressed due to hinge issue. Im concerned driving car --will hatch fall off in traffic??Recall should be issued imo.

- Hampton, VA, USA

Rainwater accumulates inside of doors. Drainage holes are easily blocked by dirt debris and unable to drain water from doors. Results in water sloshing around inside of door while driving.

- Los Angeles, CA, USA

Tailgate hinges ripping and tailgate will not close properly. no accident no abuse, this is something that is happening to a lot of Rav4's.

- Spanaway, WA, USA

The available component that failed would be the liftgate hinge. My safety is put at risk because the powerlift gate is leaning toward the left side heavily and limiting away from the frame of the vehicle. Although this is latched down, others are a risk because if the liftgate detached from the vehicle, others could be seriously injured. The problem has been confirmed by the dealer. The vehicle has been reviewed by the dealer, as well as, a body shop. There were no warning lamps or messages for this problem. The problem was initially noticed when the trunk was gapping on one side and rubbing aggressively on the opposite side. The dealer said that it was with the hinge after I brought it to their attention. Toyota is not covering cost to have it repaired because they deemed it a -??wear and tear-?? and a body shop deemed it a manufacturing issue. I am paying for said repair out of my own pocket which is not morally correct for a manufacturer issue.

- Hammond, IN, USA

All 4 of the doors on my 2019 Toyota RAV4 have been filling full of water whenever it rains ever since I bought it from the dealership. Then the rainwater leaks out into the interior ceiling fabric, as well as the sides of the vehicle, staining it b/c black mold is growing! Also, it sounds like a cooler full of water sounds whenever the car is moving! Weighs it down too of course...also it frequently smells like something is burning inside the cabin, but can't figure out where it's coming from.

- Columbia, MO, USA

It was observed several points of rust and corrosion in the middle of the roof, and the paint and clear coat was out in this rust points.

- Morovis, PR, USA

While driving on Highway 52 on a Saturday morning at approximately 8:40am (9/23/2023), I heard a loud sound like a gunshot. There was not anything on either side of the highway and no accidents around me. Then I noticed a weird whistling sound and heard little bits of something falling down in the front passenger, driver seat and front middle console. Upon looking up, I saw a gaping hole in the middle of my moonroof and pieces of the glass were coming down inside the car. I looked for any large object that could have possibly come down to hit the moonroof but there were only pieces of glass. Upon parking the car, I saw that the moonroof glass has exploded OUTWARDS toward the sky, not inward, indicating that there was not anything that dropped down through it. There was no other sign outside of the shattered moonroof and pieces. No rock, no nothing. No warning signs, nothing to indicate anything was at all wrong with the moonroof, which actually had worked fine just the prior week, opening and closing as always with no grating sounds or unusual sounds, just the usual smooth open/close for both the 2 opening functions. Upon doing a Google search, we saw that there is a entire list of Toyota owners who have reported this problem but have had Toyota claim that there is nothing they can do and it is NOT a safety issue; Toyota also claims that there had to have been a crack or nick in the moonroof glass of all vehicles that have had this happen but my moonroof had absolutely nothing wrong with it nor did it have any kind of prior damage to this incident happening. Research shows it may be a possible manufacturing error on the glass maker. I am taking the car in to my Toyota dealership to have it repaired. I did call my insurance company but they did not ask me to take it for inspection. They merely gave me the parameters for which they were wiling to pay for part of the repair cost after my deductible. I took ample photos of the damage as soon as it happened.

- Lafayette, CO, USA

While driving on Highway 52 on a Saturday morning at approximately 8:40am (9/23/2023), I heard a loud sound like a gunshot. There was not anything on either side of the highway and no accidents around me. Then I noticed a weird whistling sound and heard little bits of something falling down in the front passenger, driver seat and front middle console. Upon looking up, I saw a gaping hole in the middle of my moonroof and pieces of the glass were coming down inside the car. I looked for any large object that could have possibly come down to hit the moonroof but there were only pieces of glass. Upon parking the car, I saw that the moonroof glass has exploded OUTWARDS toward the sky, not inward, indicating that there was not anything that dropped down through it. There was no other sign outside of the shattered moonroof and pieces. No rock, no nothing. No warning signs, nothing to indicate anything was at all wrong with the moonroof, which actually had worked fine just the prior week, opening and closing as always with no grating sounds or unusual sounds, just the usual smooth open/close for both the 2 opening functions. Upon doing a Google search, we saw that there is a entire list of Toyota owners who have reported this problem but have had Toyota claim that there is nothing they can do and it is NOT a safety issue; Toyota also claims that there had to have been a crack or nick in the moonroof glass of all vehicles that have had this happen but my moonroof had absolutely nothing wrong with it nor did it have any kind of prior damage to this incident happening. Research shows it may be a possible manufacturing error on the glass maker. I am taking the car in to my Toyota dealership to have it repaired. I did call my insurance company but they did not ask me to take it for inspection. They merely gave me the parameters for which they were wiling to pay for part of the repair cost after my deductible. I took ample photos of the damage as soon as it happened.

- Lafayette, CO, USA

As I opened up the fuel door - a spring popped out - after I finished fueling- I tried to reopen the fuel door but could not - this can strand a driver when gas gets low as unable to refill the gas tank due to inability to open the door

- Wailuku, HI, USA

The car leaks anytime it rains or I wash it. The water comes in above the front passenger and driver doors. The railing leaks into the front of the car.

- San Marcos , TX, USA

All four doors retain water from an issue with wax/debris/substance that blocks the door drain holes and restricts water from draining properly. There is a TSB on this but it is not a recall level. I am told that standing water in a vehicle is not an issue, however I fail to understand how standing water would not rot away the doors as well as breed mold/bacteria. When calling the national hotline they are aware of the issue but since it is not a recall they would not honor covering the cost because it falls outside the standard warranty. For vehicles it affected (2019) the time the TSB was updated would fall outside the warranty time frame therefore making it that they would not need to cover the cost. There is nothing that could be done to prevent this since it is a defect with manufacturing and thus no warnings except when the car retains too much water it starts to pour out of the doors.

- Wilkes Barre, PA, USA

Vehicle is switching to mud and sand mode on its own, which according to a quick google search is a common electrical problem. Possible cause listed by other drivers is a roof rail leak. Upon inspection I see water stains on the inside of my headliner where the roof rails sit. So confirmed roof rail leak. I have not yet had this looked at to learn the full extent of the damage.

- Rossville, IN, USA

Roof Rails are leaking and is a known issue. Water stains in the headliner and close to the side air bags. Smell of mildew causing health issues with my Asthma. Love the vehicle, but I do not trust that the air bags could or might not deploy or other electrical issues due to this.

- Preble, NY, USA

Roof rack design and grommet failure allows for water to flow into cabin headliner and down a-pillars and other areas where curtain airbag and other electrical components are housed. This can cause malfunction and/or failure of the vehicles crucial functions at any given moment. A class action lawsuit is filed on this. You need to step in and make it a recall and hold toyota responsible.

- Axson, GA, USA

Outside water (rain, carwash, etc) is leaking through the roof into the A-pillar and C-pillar areas and into the interior. Water is likely entering the air bag components in the front A-pillars on both sides, potentially causing a safety issue. Also concerned that water could be entering the electrical components in the dashboard. When researching the issue, found multiple complaints of this issue and also at least one class action lawsuit. Dealer is pushing back on covering this under the "Certified Pre-owned Comprehensive Warranty". https://www.carcomplaints.com/news/2023/toyota-rav4-roof-rail-leaks-class-action-lawsuit.shtml https://www.classaction.org/toyota-rav4-leaking-lawsuit https://www.motorbiscuit.com/lawsuit-alert-toyota-rav4-roof-leak-causes-water-damage-electronics-airbags/

- Ft. Thomas, KY, USA

A couple of months ago, I noticed water had somehow entered the inside of my car, collecting along the interior roof panel and inside the C-pillar close to the top of the driver door. I did a little research to see if I could figure out what the cause of it was. I found that many other owners of 2019 and 2020 Rav4's had similar problems. Their findings indicated that Toyota had equipped poor quality gaskets, along the the area in which the roof rail trim were fastened to the roof of the car. I also read that this problem could be fixed by the owner, but was unaware that the water leakage would come in contact with electrical components. Yesterday, I experienced first hand the result of this situation. When starting my car, the display board was indicating a multitude of warnings for system malfunctions. These included power steering malfunction, brake system malfunction, pre-collision warning malfunction, lane-monitoring, and on top of this the RPM gauge and engine temperature gauge were both malfunctioning. These warning/indicators persistently flashed and caused a loud beeping sound to go off. The warnings also informed me to not drive the car and see a dealer immediately. After taking it to the dealer, the technicians were able to confirm that water has leaked through the roof rail panels from the area I previously specified. They found water on fuse box/junction connectors. They also found corrosion on pins on driver front door connector, under dash harness connector and body harness connector. While the water damage did not lead to a car accident, it did cause serious concern for the potential risk of car malfunctions. This information will be soon be reviewed by my insurance provider.

- Garden Grove, CA, USA

I was recently driving my 2019 RAV4 when it started switching to mud and sand mode and turns of all my safety features. This would occur at random when I was parked and driving. I was able to find several discussion boards about this issue by searching -€˜ 2019 rav4 switching to mud and sand mode.-€ I took it to the dealership and they discovered that there is a leak from the roof racks that is causing water to get in my car and is now impacting the driving ability and safety features on this car. I was able to find many discussion boards and even YouTube videos on how to fix this issue by searching -€œ2019 rav4 roof rack leak.-€ It was reported in Australia, Japan, Taiwan, and the US. Many reported they had this issue fixed for free under warranty but now warranty has run out on the car and to fix the roof rack costs approximately $5000. Fixing the roof rack does not cover potential water damage that my airbags may have experienced as well and does not ensure there is not permanent water damage to the driving mode buttons

- Harrisonburg, VA, USA