10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 2,180 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I own a 2019 Toyota RAV4 and have experienced water leaking into the interior of the vehicle after rain and/or when taking the car through a car wash. I believe the water leakage is coming in via the small holes in the roof directly above the front driver seat and front passenger seats. The holes are used to align the plastic clips that help hold the roof rails onto the rood. They are leaking and allowing water to drain down into the interior of the car. This then allows the water to come into contact with the electrical wiring that runs along the top of the roof and down the front window pillars and possible the airbag system. Although I have not experienced a true accident or had a side airbag deploy for NO reason, I am extremely nervous about driving a car that could potentially detonate at any time potentially causing me to wreck! I am also extremely nervous about what affect water coming into contact with electric wiring and components might have on the proper functioning of the airbag system in the car. Although not purely safety related, I also wonder if the constant moisture penetrating the interior confines of the car could potentially expose me to BLACK MOLD and its long term dire health affects.
- Lexington, KY, USA
The roof rack leaks, Toyota trying to charge $800 for labor but the car is not even 40000 miles on it and the roof shouldn-??t leak because the airbags are going to get wet and not work
- Worcester , MA, USA
About a year ago, I was unable to make or receive calls through my vehicle. I could hear the other side talking, but they could not hear me. Additionally, I could not make voice commands through my vehicle. The microphone was not working at all. I advised my dealer and they indicated they did have a service bulletin regarding this issue, but everything they tried did not fix it. the dealer indicated to me that it was going to cost me almost $2,000 to have it fixed. I don't have an extra $2,000 laying around to fix this problem, so I've just been using my phone to my ear normally. It's much safer to have handsfree talking and commands, don't you think" I have 64,000 miles on my vehicle, so its out of manufacturer warranty. Shouldn't this be some type of recall" Thank you.
- Howell, MI, USA
My vehicle 2019 Toyota Rav 4 Limited has transmission and engine issues as well as a roof rack leak. I have reported this to Toyota via 1-800-331-4331, which was not helpful. Israel stated that there is nothing that Toyota Cooperate can do about this issue. Both the transmission and engine had been previously repaired at Toyota of Laredo to no avail. Currently my vehicle is awaiting repair at Cavander Toyota in San Antonio. No loaner was provided despite me being a home health therapist who needs her vehicle to work.
- Laredo, TX, USA
When you are yielding and not having to make a complete stop by pressing the brake and then return to the gas the vehicle makes a loud bang noise like the engine is going to stall and then the car lunges forward with a big jerk. This is very scary when you have a lot of vehicles coming toward you. We are also having a problem with the roof rack leaking and could be hazardous if the air bag is getting wet if you look on line many people are complaining of these problems with the Rav4 2019 XLE. I purchased this car for my daughter when she graduated high school for safety and now it scares me for her to drive it. We did have a mechanic inspect it and informed us it did happen to him but could not find where it was coming from. He did inform us others with this model were having the same issues. No warning lamp or messages came on.
- Lakeland, FL, USA
Roof rail leak known to Toyota leading to potential compromise of SRS airbags and any other electrical wiring within anterior pillars. Long term water damage can lead to corrosion of components within that area. Toyota assessed and confirmed water intrusion due to roof rail leak. Leak became visible to owner due to water marks on headliner. Of note, Toyota refuses to accept blame for water intrusion and provide remedy.
- Avon, CT, USA
Warning Light/Message On. When I go to Toyota Service Center they said it is DTC Rear Disconnect System Performance. You will feel that sometimes the gear with late disconnected then you need to slow down.
- Queens Village, NY, USA
Sudden engine stall while driving
- Po Box 6004, PR, USA
My roof rails are leaking in the A frame, causing roof to be wet, possible damage to airbags and corrosion of electrical components. Toyota has came out with a replacement part to fix what-??s causing the leak in the roof rails, so they know there is a issue
- Cross Plains, TN, USA
The 2019 Toyota RAV4 Alternator failed at 43,000 miles. The vehicle has been repaired by Toyota Authorized Dealer and is unavailable to be inspected for the same issue. This issue occurred suddenly. My car flashed a charging alert, which I couldn't read because I was driving. Shortly afterward, my power steering on my vehicle went out, making it hard to steer and the car stalled in the middle of the road. When I placed my blinkers on, I was informed by another driver that they couldn't see my blinkers. If this had occurred on the highway, this could have been a more significant safety concern. The authorized dealer confirmed that the alternator failed-?"no other explanation of why it failed. The authorized dealer only inspected it. The issue appeared on May 10. The only warning provided was a charging alert. This appeared minutes before I lost power steering and the car stalled.
- Chicago, IL, USA
2019 rav 4 and newer leaking water into the headliner near air bags. Obviously we cannot test our vehicles to see whether the airbag is damaged from such thing but I-??m concerned! I-??m in a -??toyota rav 4 club-?? on Facebook and you can search roof leak and scroll for days with the same issue I-??m having. I was dismissed at the dealer when I questioned my concern on the airbag functioning properly after the water possibly corroded it. There is also people having electrical issues from this problem with the water leaking to the electrical devices. Complaints have been made to the main office of Toyota and they state they have no knowledge of this issue. I see this being posted everyday that people have leaks right at their airbags. Please review this before someone gets hurt from this flaw on the 2019+ Toyota rav 4.
- Carlisle, PA, USA
As noted by many other 2019 thru 2021 Toyota Rav4 owners, there is significant water leakage intruding into the vehicle passenger compartment. I can confirm that the water intrusion that my vehicle has sustained is leaking through inadequately sealed holes for clips that are part of the Roof-rack side rails. And that this severe water intrusion is likely damaging the electrical system connectors associated with the vehicles Side Impact Air Bags and possibly the tire-pressure monitoring system (TPMS) connectors in the side body pillar areas. Our local Toyota Dealership Service Center is aware of this problem. They tell me that our standard and extended warranty will not cover the repairs, and that we should contact our auto insurance provider. I feel that should not be the case, and that this leak issue is going to cause severe injury or death due to the water leaks incapacitating the Side Impact Air Bag System and possibly other safety systems with electrical connection affected by the water intrusion.
- Bristow, VA, USA
The issue is the stock roof rack that comes with the vehicles. The clips that clip on to the body of the car have gaskets that deteriorate. Water leaks in through those holes and into the headliner of the car. The front SRS airbags are compromised and potentially rendered useless. The wiring that attaches to the airbags is also compromised because the water will eventually corrode it.
- Los Angeles, CA, USA
My sunroof exploded for absolutely no reason.
- Memphis, TN, USA
I noticed water pooling on the driver side floor after it rained. I determined water was leaking in the drivers side window and streaming down to the floor and wetting the electrical components. An online search found others with a similar problem. It appears to stem from inadequate gaskets on the roof rails. All of my windows have water seeping in during rain. My concern is the electrical components getting wet. I found one example of corrosion that someone posted online.
- Somerville , MA, USA
Standing water on plastic mat/ passenger-side footwell. Lifted matt up and carpet soaked. Visually and sopping wet to the touch. While driving noise continually of sloshing-??. Sounds like water rolling back and forth under passenger seat. Heard Most when slowing or speeding up. Called toyota service departments and currently closed
- Larkspur, CA, USA
The roof rails in my 2019 RAV4 are leaking into my car. Toyota dealership is aware of this issue in my hometown as I-??m not the only person to come forward with this however stated that being there isn-??t a recall there is nothing they can do. This is a dangerous as the roof holds air bags, electrical components amongst the mold that it-??s causing. I have a son who is highly allergic to the mold spores. Toyota used the cheapest parts available to put this car together. This needs attention as people are paying 35-40000 for these vehicles for this to take place and they turn their backs. Please take this serious please
- Timmonsville, SC, USA
Roof leaks in heavy rain or car wash. Water stains noted on the A pillars requiring replacement of the headliner. Concern of water damaging the air bags in the pillars. Now leaking through the front ceiling light with heavy rain.
- Knoxville, TN, USA
When filling the fuel tank when full fuel spills out until the pump handle finally shuts off. Estimated spillage is about 1/2 to 1 cup of fuel. This has happened more than 6 times
- Moira , NY, USA
- Howell Township, NJ, USA