Toyota RAV4 5th Gen Power Lift Gate Hinge Issues Unpredictable Failure: If the lift gate or its components fail unexpectedly, it could cause injury to someone loading or unloading items, especially if they are unable to react in time. Obstructed Visibility: If the lift gate detaches while in motion, it could obstruct the driver-??s rear visibility, increasing the risk of an accident. Risk to Other Road Users: A detached lift gate or related debris could pose significant danger to pedestrians, cyclists, or other vehicles on the road. Vehicle Stability and Control: A sudden failure or detachment of the lift gate components could destabilize the vehicle, especially at high speeds. Damage to Emergency Equipment: If the lift gate collapses or detaches, it could damage essential safety or emergency equipment stored in the trunk, leaving occupants unprepared in an actual emergency. Child and Pet Safety Concerns: Families frequently use RAV4s as family vehicles. A collapsing or failing lift gate could pose a serious risk to children or pets while loading or unloading. Potential for Escalating Damage: The failure of hinges or struts could result in cascading damage to other parts of the vehicle, such as electrical systems or the rear windshield, creating additional safety hazards. Delayed Emergency Response: If the lift gate malfunctions or becomes stuck in a partially open or closed position, it could impede access to the cargo area in emergencies, such as retrieving a first aid kit.

- Los Angeles, CA, USA

The vehicle suddenly started to smoke and burn by itself when driving on the super crowded highway. I immediately stopped the vehicle and found that the burning site was the bottom of the front-left head of the vehicle (please see the images attached). The mechanician I visited after judged that the fire may due to failed electrical parts or system. He suggested to visit a Toyota dealer for recall. However, the Toyota dealer (Crown Toyota, 1201 Kettering Dr, Ontario, CA91761) declined my request with the reason that my vehicle has passed warranty time. The vehicle was just inspected in the Toyota dealer a few days ago. The dealer's inspection report shows that the vehicle does not have any problems besides suggesting to replace tires and front brakes.

- Ontario, CA, USA

The Data Communication Module has failed in my vehicle. This causes several major distractions and increases the risk of an accident. The media screen in the center of the dashboard will send an alert message every 15 seconds saying that -??the connected device is not compatible-??. At night, this alert message is especially bright and distracting. The lights on the SOS button are constantly blinking. More significantly, the SOS button does not work anymore. The only known solution to this problem is either to disconnect the DCM, or to pay more than $1300 to replace it.

- Colorado Springs, CO, USA

First the problem was the seat belt malfunction and I check it everything was ok do accident or damage and two week later passager side air bag malfunction I took it to toyota the see the problem they said there are no recall and i have pay out of my pocket to fix manufacture malfunction problem.. after there months later my suv would not drive faster is move very slow and now it not even 5 years now and my transmission went out I have replace

- Conyers, GA, USA

Dear NHTSA, I am writing to formally lodge a complaint regarding a recurring issue with my 2019 Toyota RAV4, which I believe poses a significant safety concern. The check engine light on my vehicle frequently illuminates, resulting in the disablement of the all-wheel drive (AWD) system. I initially brought my vehicle to a Toyota dealership, where they replaced the charcoal canister (EVAP) three times based on the diagnostic code. Despite these repeated repairs, the problem persists. Suspecting that the issue might be related to the dealership's service, I sought a second opinion from another Toyota dealership. Unfortunately, they provided the same diagnosis and solution, which again failed to resolve the issue. Given that the AWD system is a critical safety feature, especially in adverse driving conditions, I believe this issue should be considered a safety concern and potentially covered by a recall. Further given that the EVAP system is directly tied to the fuel it also should be considered a safety concerns. The repeated failure to address the root cause of the problem not only undermines the reliability of the vehicle but also compromises the safety of its occupants. I kindly request that the NHTSA investigate this matter and consider issuing a recall to address this widespread issue. Your attention to this matter would be greatly appreciated, as it would ensure the safety and satisfaction of Toyota RAV4 owners. Thank you for your time and consideration. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Smithfield , RI, USA

My car frame floods every time it rains. This flooding includes my sunroof drain clogging. As a result of the water retention in my car-??s frame, my cars safety system controller units are being corroded and thus I DO NOT have any reliable safety monitoring system. I have looked into this and this a COMMON complaint for Toyota 2019-2021 Rav4 sunroof cars. I have had the sunroof drain cleared multiple times but the issue remains. So far it has impacted my tire pressure safety monitoring systems. This is a MAJOR safety issue as the electrical safety monitoring system controller units are NOT properly functioning as a result of poor water drainage.

- Bolingbrook, IL, USA

Known DCM issue rendering emergency services button and all DCM services inoperable. Will not be able to activate emergency services in the event of collision. Toyota is aware of this design flaw and put out TSB011220, but they won't cover it outside of the warranty. Potential safety issue

- Blacklick, OH, USA

Coolant leaked out of a vehicle-??s closed-loop coolant system, harming its ability to properly regulate engine temperature. This can cause overheating, stalling, increased emissions, and total engine failure and also allows coolant to leak into and damage surrounding engine components, including a vehicle-??s electrical system, the complaint relays. Coolant leak also corroded the sensor on the RAV4 coolant bypass valve, which can caused it to remain in the open or closed position and be unable to properly direct coolant throughout the engine.

- Torrington, CT, USA

Water leaking under passenger side visor and near passenger side window near the passenger side airbags

- Cincinnati, OH, USA

A malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. The car then ran hot and started jerking. I took it to autozone for them to look and could not find anything, I had a mechanic come over to look at it, and he couldn't find anything either. I sent it to Toyota Wolfchase in Memphis TN. Who has stated it will be two or three days before they can even look at it. This seems to be a common problem with Toyota cars yet there's no recall I have seen numerous complaints on Google Reddit, TikTok, and more. I called corporate to make a complaint and they said they don't see any complaints which I know is not true

- Bartlett, TN, USA

When I was driving the car to work the automatic system (malfunction ) failed to restart in red light, i have to stop to restart (Awd malfunction } says to take to the dealer, I was driving back tothe dealership, they are saying car had zero coolant in syystem, raditor was leaking engine overheat to blow head gasket, a week before i was taking car dealership to state inspection and found only one issue that was back brake to change, no leak nothing they found, now i spent $7679 dollars to fix it i had all the proof what the dealerships try to say from the begining even I fixed, i am trying get rid of the vehicle now, it isonly 47454 miles when the incident happend.

- Valley Cottage, NY, USA

[XXX] - Driving my 2019 Rav4 Hybrid Se nearing [XXX] [XXX] traveling 25-30mph suddenly felt like car was moving faster, stop sign came up fast, slammed on brakes with 0 effect! Yelled [XXX]? as I shot across the highway, down the shoulder, coming to rest against a couple small trees. No air bag deployed, wearing seat belts of course, still bumped head on ceiling causing small laceration, neck trauma, and Dr found I had also suffered a Vitreous Detachment (eye). Did not lose consciousness. Vehicle damage appeared to be front left corner but enough underneath to total vehicle. Very fortunate no other vehicles involved and that debris brought car to a stop instead of a big tree or wall. Two witnesses heard brakes... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Leeds, ME, USA

Coolent valve needed to be replaced

- Midway, GA, USA

Toyota Rav4 2019 XLE - Engine Coolant Pump Performance/Stuck Off Error code P26CB milage 56,920 Toyota says this is NOT covered by the 5 year power train warranty. For years Toyota has manufactured this water pump that freezes up due to manufacturing defect that allows the magnetic base housing to rupture. Dealers want to replace entire pump (or at least charge for it) verses replacing the frozen plastic rotor. Dealer claims this is not covered under 5 year power train warranty. Why not? My car temp started climbing and took me hours to get home (10 miles) as I kept stopping for hours waiting for engine cool and sprinkling water from bottles over the engine and trans housing where it butts against the engine (silver brading). (This was late in weekend night - repair shops not open. I do see a recall investigation started (no recall yet) and just wanted to add my complaint to the issue. At first the temp gauge read normal but later started climbing. The engine light did come on the the DB2 said P26CB.

- Venice, FL, USA

-??Engine maintenance required, see dealer-?? message appeared on dash. Message cannot be cleared and blocks important information while driving. Diagnostic was performed and no codes were observed. Toyota dealership stated that the message is due to a faulty engine coolant bypass valve.

- Dallas, GA, USA

The rear power liftgate metal hinges are peeling away from the body of the vehicle. My liftgate doesn't close properly and is out of alignment to stay safely latched closed and has become 100% unusable. There is a 1.5 inch gap (you can see light and water can enter) on rear pass. side and the door is tightly jammed closed on the rear driver side. After speaking with a Toyota service manager, he casually let me know he sees this frequently. I have learned this is a very known issue yet Toyota will do nothing to prevent these defective hinges from being installed or cover repairs. The service manager told to take it to the collision center to get quoted on a repair. I did and my out of pocket cost (because Toyota won't take responsibility for this defect) is between $700 and $2700, depending how much damage occurred to other components caused by the defective hinges (the collision company has also stated they've done many of these repairs). My vehicle showed no visible sign of failure prior to breaking. It would occasionally fail to close, as if an object was in the way, but upon re-trying to power liftgate button, it would close. Sometimes it would take 3 to 4 times to be successful. But, it never appeared as if it was out of alignment or damaged until last weekend when I tried to close it and it forced closed itself VERY incorrectly. Considering my vehicle was purchased less than 5 years ago, brand new, this shouldn't be happening. It definitely shouldn't be showing this kind of wear on a vehicle I haven't even had to change brakes, tires or a simple headlight on the ENTIRE ownership of the vehicle. When I use those items every single day. My liftgate is used 1 time or less a week. The cost of this repair is half what I still owe on it and I didn't even do anything to cause it, it happened due to faulty hinges that are NOT safe. How do I know my hatch won't open while driving? Or that it won't break opposite and my liftgate becomes unsecured from my suv altogeth

- Lebanon, TN, USA

The central entertainment touch screen /display has not been working at all. Carplay and charging does not work at all as display is not working. Speaker settings as well as gas mileage info can not be accessed as it displays not working or not responsive. I triedto check with Toyota dealership here in Louisiana and they are saying that it is outside warranty and have to pay 1500 dollars to change the radio and the display completely. To me personally it looks like a software issue rather than a hardware problem. Hope it has a simple fix. Please investigate this issue so that other driver's do not encounter this problem while driving and get into a life-threatening accident. Appreciate your help.

- Shreveport, LA, USA

Engine maintenance light - requiring change of coolant bypass valve

- Elk Grove, CA, USA

I own a 2019 Toyota RAV 4. After realizing that my liftgate does not close properly I discovered that the hinges are cracked resulting in issues with opening and closing the tailgate and causing a misalignment when the door finally shuts. In further researching I have discovered there are hundreds of vehicles affected and owners impacted by this manufacturer defect. Toyota fails to take any action despite having an extended warranty. I fully believe this should be a recall issue with full responsibility on the vehicle manufacturer for installing faulty parts.

- Carbondale, PA, USA

My issued started as a persistent warning light that the vehicle needs to be taken to dealer. They informed me that the the Engine Coolant Bypass Valve was malfunctioning. This problem is so common that the service writer was able to diagnose it within 10 seconds of hearing the symptoms. Apparently these parts are used in the RAV4, the corolla and some Camry-??s 2019-2021. These aren-??t even a question of if they will break but how soon (sometimes as early as 20,000 miles). My car has 38,036 miles on it. It is very low mileage and driven conservatively. The safety issue is that this repair is to put the same faulty part in, which costs just shy of $900, only to have the same issue reoccur in another 20-30k miles. It is tempting to continue to drive the car without making the repair, as it is costly and frustrating, yet it is not safe so the repair must be done. This is such a widespread problem in these cars, that there is no doubt that some drivers just cannot afford the expense and are continuing to operate their vehicles, regardless of safety. I believe this should be a recall or at the least a warranty enhancement to the parts as they become faulty, so that until Toyota has a better fix, it is no fault of the driver and not an unexpected expense to cover to drive their fairly new vehicle, which they didn-??t expect to have to need costly repairs so soon. This is an issue inherent in either the poor design or the poor manufacturing which forces the drivers to put safety in competition with their financil

- St Petersburg, FL, USA