10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
2,180 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #32

Mar 302020

RAV4 4-cyl

  • 6,300 miles
Car lurched, shook and tilted while driving under normal conditions. Safety recall issued May 20, 2020 (20tb08/20ta08) says front lower arm suspension defect found for same make and model in production period 9/25/19-10/25/19, which post dates my purchase date by several months but seems to involve the same problem. I believe the problem is broader than Toyota has acknowledged and that Toyota is being dangerously dilatory in providing notice of the safety issues that it admits make these cars unsafe to drive.

- Rye, NY, USA

problem #31

Sep 272019

RAV4 4-cyl

  • Automatic transmission
  • 300 miles
Fuel tank is unable to fill to capacity-!4 1/2 gallon tank -can only fill. 8 or 9 gallons.

- Port Washington, NY, USA

problem #30

Jan 012019

RAV4

  • 400 miles
The car's fuel tank does not fill up. Each time I fill up, it allows approx 10-11 gallons of a 14 gall tank. Unclear if the fuel gauge is working or if the alert for needing gas is accurate. Not performing as advertised.

- San Francisco, CA, USA

problem #29

Sep 012019

RAV4 4-cyl

  • miles
Gas tank will not fill up completely - leaving about 2-4 gallons short that could not go inside the gas tank regardless how hard you tried. This happens every time you do pump the gas fill up.

- Burke, VA, USA

problem #28

Nov 122019

RAV4 4-cyl

  • 834 miles
This Toyota Rav4 adventure groans/squeaks after it's been running for a while. When this happens there is a 1 to 2 second hesitation and the steering seems unresponsive whenever the sound is heard. The longer the vehicle has been running or the hotter the outside temperature, the more often the sound is heard.

- Roanoke, VA, USA

problem #27

Mar 312020

RAV4

  • 6,500 miles
The car lurched and tilted for no reason when driven, on both the highway and local roads. No dashboard indication of any problem. Dealer service department says unable to duplicate the problem.

- Rye, NY, USA

problem #26

Feb 162019

RAV4

  • 100 miles
Since I purchased this vehicle 2/16/2019 me and my husband been smelling freon or antifreeze. This has been reported to servicing every time the vehicle get serviced but with little or no assistance.

- White Oak, GA, USA

problem #25

Nov 012019

RAV4

  • 850 miles
1st incident: Sitting at stop light for a few mins as normal. When time to accelerate, the vehicle started lurching forward in a hard jerking motion. 2nd incident: Slower traffic. When driving in slower traffic or at slower speeds, ~20-35mph the vehicle will start lurching jerking forward. Took back to dealership for inspection, there were no issues found. Dealership reset internal computer, stating that "vehicle is operating normally". neither has issue has yet to cause an accident with any other drivers at this time. I do travel with dogs who are harnessed and seat-belted in the backseat, they would have been thrown to floor of car if not seat-belted. For myself, I get tossed forward several inches and head thrown forward. When driving in slower traffic and/or stop and go traffic, the car lurching/hard jerking forward will eventually cause an accident. All incidents have happen on dry city streets. I would assume during these incidents of the jerking forward that the break lights do not alert rear drivers that the car is in a stop/go motion.

- Tallahassee, FL, USA

problem #24

Aug 292019

RAV4

  • miles
I can not fill up my gas tank it shuts off at about 12 gallons

- Anaheim, CA, USA

problem #23

Aug 192019

RAV4

  • 3,000 miles
My 2019 tortola Rav4 xle with 6401 miles on it has been experiencing problems with stalling since I first got it in August. I notice it especially when I don't make complete stops. It will stall and yank the car forward. It is annoying and embarrassing that my new car does not drive smooth. I will be taking it to a Toyota dealerships to get evaluated.

- Dallas, TX, USA

problem #22

Sep 242019

RAV4

  • 300 miles
Unable to fill fuel tank to capacity. When fueling shuts off at about 7 to 8 gallons.

- Port Washington, NY, USA

problem #21

Feb 012020

RAV4

  • 4,325 miles
After entering an address, I deceided not to go there. The gps cannot be readdressed or deleted with a simple comand. It is most distracting to hear the repetition of the previous address while driving. No one person at the dealership could give instructions to delete the gps, except to turn it off.

- Naples, FL, USA

problem #20

Nov 012019

RAV4

  • 400 miles
The gas tank does not fill completely. It only takes 10 gallon as against the 14.5 advertised.

- Dearborn, MI, USA

problem #19

Jan 042020

RAV4

  • 358 miles
One of the speakers of the new vehicle delivered on January 3, 2020 was not working. The dealership ordered a new speaker on January 13 and as of today, February 6th, the dealership says they have not received the speaker to be replaced. They said the manufacturer which is jbl may not have the speaker available or it may be on backorder.

- Rogers, AR, USA

problem #18

Nov 182019

RAV4

  • 500 miles
Toyota pre-collision system with pedestrian detection does not appear to work as advertised. The vehicle has been back to the dealership due to the pre-collision system not sending a warning as it should. Dealership stated that there would most like cause damage to my vehicle if they attempted to test the system; the the vehicle did not stop as it should, they would not be responsible for the damage they caused. I also contacted Toyota directly how said they could not comment and I need to refer to the Toyota documentation which I explained show the vehicle sending warnings and stopping well before my vehicle does. The dealership did confirm the sensitivity was turned all the way up, they could not explain why it was not working, but said "the car is smarter then people so don't worry about it"

- Sykesville, MD, USA

problem #17

Jan 022020

RAV4

  • miles
The gas tank will not fill to the full capacity and gauge is inaccurate. The fuel tank size is 14 gallons but I discovered after owning the car for a month that the tank will not fill completely in fact it only fills to 10 gallons meaning the stated vehicle range is false advertising. I have contacted Toyota and opened a case but receive no update or feedback.

- Seattle, WA, USA

problem #16

Dec 262019

RAV4

  • 850 miles
The fuel tank is supposed to take 14.5 gallons but in reality only takes 9.5 gallons, called dealer and they state they have no knowledge of problem even though there are several articles regarding issue.

- Chino, CA, USA

problem #15

Dec 202019

RAV4

  • miles
Pcs does not work. Dealer tested it with an instrument that claims it is ok. I rechecked it 4 times.it is dysfunctional. Since it is a blind system I suspect others may have non operational systems without realizing it. Owner manual instructs users not to try testing'which is actually very simple at reasonably slow speed of about 25 mph. I experienced no sound or visual warnings and no braking during several trials.

- Ripon, WI, USA

problem #14

Aug 052019

RAV4

  • miles
Safety sensing system not functional - see attached letter.

- Greenville, OH, USA

problem #13

Oct 232019

RAV4

  • 25 miles
The 2 inch multifunction display on the 2019 Toyota ravv4 is creating a dangerous condition. The gee-whiz fuel economy data is predominantly displayed in the center of the screen while the important and often used cruise control speed setting is in a barely readable sized font. Other more useful data is also displayed in very small font. Toyota should be required to reprogram and update the display.

- Beltsville, MD, USA

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