10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 5,360 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
When braking the vehicle takes long to stop and this is a brand new 2019 Rav4 " it only has 5K miles on it. I noticed a clinking sound when turning right and left or going over bumps. I researched this and there are several recalls and complaints of the same issue regarding the lower control arm replacement due to it detaching from the wheel hub and it is a safety issue! there is also a recall for a safety issue on the motor to be replaced due to cracks on the engine block due to manufacture oversight! my car was manufactured in the time frame of the recall month of manufacture??? there is also an issue on the reverse camera system going blank when reversing? I researched this and there is also a recall on this issue"
- Hagatna, GU, USA
When turning right the car has a knocking noise.
- Salisbury, NC, USA
Vehicle accelerated suddenly when I was trying to get into a parking spot on my left side. Saved from crashing into the adjacent car when I quickly pushed the brakes, very scary. It was raining at the time, and the parking spot I was aiming for is at an incline.
- Vancouver, WA, USA
Rental vehicle after 10/15/minutes of driving -you had to use both hands on steering wheel vehicle wanted to drift in and out of lane of travel-very hard to steer often referd to as white knuckle driving interstate speeds 70mph-passenger seat was not locking -seat was traveling back and forth.we were hit from the rear.all traffic had stopped- it was then discovered that passenger and drivers seat belts were not working they were not engaging locking device
- Naples, FL, USA
Driving at a speed of 60mph I heard a strange noise arise from the rear passenger side of the vehicle and smelled a burning (electrical) smell. I cut off the heater and seat warmers as a precaution, slowing the car to a speed of 30-40mph. Approx. 2 minutes later, my dashboard lit up with about 4 consecutive warnings 1. antilock brake system has malfunctioned. 2. lane tracing assist has malfunctioned. 3. rear cameras have malfunctioned. 4. parking assist with automated braking (pa w/ab) has malfunctioned. Brakes continued to engage, but felt stiff as though they may stop working. Was able to safely take back-roads to my local dealer (vancouver mccords Toyota) where it is still undergoing investigation.
- Ridgefield, WA, USA
Approximately 30 days after purchasing my 2019 Toyota rva4, while driving to work during the week of August 1,2019 on a major highway my vehicle swerved to the right almost hitting an 18 wheeler without me steering in that direction. It happened about 15 minutes later swerving again towards the right almost hitting a car. During the week of August 5,2019 the car did the same thing again. While driving home, this time the steering wheel warning light started flashing. I checked the owners manual and it stated to take the vehicle to the nearest Toyota dealership immediately which I did. On August 17th I brought my car in to be checked. Initially a young service manager told me there was nothing wrong with my car. I was persistent in having my car checked. After the young service manager spoke to a senior service manager, he suggested to the young manager that if I am being persistent then she needs to do a code diagnostics on the car. I was told an issue was found and they had to keep my car. On August 21,2019 I received a call stating my car was ready. I asked what was the problem. I was told the steering angle sensor had to be recalibrated. The car was tested for 14 miles with no problems, but I should keep an eye out for any other steering issues. I must say I am not comfortable driving a car with steering issues. It is still swerving on occasions, but not as severe.
- Hopatcong, NJ, USA
I experienced several near misses related to two adas features as I rented this new Rav4 in atlanta. Firstly, the lane-centering feature actively tried to guide my vehicle out of its lane while driving on the highway. This typically occurred when driving across overpasses where the pavement type transitioned. The left and right lane markings were present on the pavement throughout these events. The steering wheel moved with force and speed--had my reaction time been half a second longer, I would have struck vehicles next to me. Secondly, the vehicle's full-range adaptive cruise control braked abruptly, especially at lower speeds, on nearly every occasion where highway/city traffic slowed or stopped. I was nearly rear-ended due to the jerky actions of the system. The vehicles in front braked smoothly during these events--only my vehicle slammed on its brakes when it could have lightly applied them to slow down safely. It appears that Toyota might have my data from 3/13/2019, since a sticker on the overhead console states: "vehicle data transmission is on! your vehicle wirelessly transmits location, driving and vehicle health data to deliver your services and for internal research and data analysis..." I hope that NHTSA can work with Toyota to examine these records and improve these systems.
- Lake Forest, CA, USA

- Largo, FL, USA