10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 5,360 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I stopped for gas; my car would not start. The power steering fluid light came on. I went inside to purchase some but when I returned to the car, there was no place to pour it. After a few minutes the car started. About a month later, my husband stopped for gas and the car killed right after he left the gas station, about 10 minutes later, it started. Took it to a mechanic, they couldn't find anything wrong with it because the check engine light wasn't on and the car wasn't giving any problem codes. About two weeks ago, I stopped for gas, the car wouldn't start. Finally got it started, and the check engine light came on. However, it's still not reading any codes.
- Venus, TX, USA
The contact owns a 2019 Toyota Rav4. The contact stated that while driving at 40 MPH, the steering wheel seized, and the contact had to use force to maneuver the steering wheel. A yellow light was illuminated, followed by a red light. The message "Power Steering Malfunction" was displayed. The vehicle was taken to the dealer, where it was diagnosed, and determined that the power steering unit sensor had failed. The vehicle was not repaired due to the cost. The contact retrieved DTCs: C05D604 (Electronic Power Steering (EPS) System Internal Failure); C151287 (Malfunction in the Electric Power Steering (EPS) System Torque Sensor); and C15D11C (Electric Parking Brake Failure). The vehicle was not repaired due to the cost. The contact stated that the failure persisted. The contact related the failure to NHTSA Campaign Number: 20V373000 (STEERING); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 45,500.
- Rochester, MN, USA
My car steering wheel is not responding correctly when I drive". Last week a warning light of faulty steering angle sensor keeps showing on and off. I am afraid that I may crash. I called Toyota to let them know and after verifying my VIN # they want to charge me $185 because according to them my car is not on their recall all the information can also be found on the website.
- Bonney Lake, WA, USA
Started normally, but had a message on the screen saying -??Check Fuel Cap.-?? I needed gas anyways, drove about 3 minutes to the gas station, turned engine off, put gas. Turned engine back on and within 3 seconds it shut off. The screen displayed -??engine stopped- Power steering low.-?? I tried a handful of times to start, it did not. After 20 minutes and some rest, it started. With no more messages. Battery and alternator were tested, both were good.
- Church Point, LA, USA
The contact owns a 2019 Toyota Rav4. The contact stated that upon starting the vehicle, several unknown warning lights illuminated, and several unknown messages were displayed. The contact stated that the transmission and steering wheel seized during the failure. The vehicle was towed to the dealer; however, no cause for the failure was found. The contact stated that unknown parts were replaced. The contact stated that the failure persisted and worsened during the cold months. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.
- Enosburg Falls, VT, USA
The electronic power steering light intermittently illuminates, particularly when the start-stop system is engaged. I recently brought my vehicle to the Toyota dealership where a diagnostic test was performed. However, no fault codes or issues were identified at that time. Despite this, the warning light continues to appear.
- Springfield, OR, USA
sounds caused by the steering wheel when traveling at 40 to 60 mph. It gets louder as you turn the steering wheel.
- Herndon , VA, USA
Steering wheel is blistering/ peeling in the areas that heat up. I have asked Toyota to address the issue and the refuse to do so.
- King George , VA, USA
In line at a restaurant drive through around 2pm, raining, wipers on. engine cut off and power steering low message displayed. Car would not restart for several (30 minutes) Cause unknown. All battery, starter, alternator test came back fine.
- Celina, OH, USA
I have 2019 Toyota RAV4. 69,000 miles. I had issue this week when I was driving and park. The gas given by it self after I park the vehicle. and today all of the sudden stop on the road. The dash board shows me EPS light, Battery sign.
- Burtonsville, MD, USA
My power steering fails due to low voltage, even while I'm traveling at high rates of speed.
- Maumee, OH, USA
Unknown
- Central Point , OR, USA
Lta not working even if it shows its on. If its on it will not stay in lane if no markers on road are shown will pull to right or left to find center of lane. Which is a hazard. From looking for answers on web it shows Toyota has no fix for none working of lta. From looking at fourm of this problem it seems that if they do take interst there's a lot of car and SUV and trucks with this problem on road today. So Toyota will have fork over big cash to fix problem of the none work lta on this vehicles.
- San Antonio , TX, USA
Steering suddenly locked up. Car steered to the right went off the road. Turned over several times and landed upside down. Causing serious injuries to myself and the driver. I was in hospital 3 weeks total with broken ribs, broken vertabrae and dislocated shoulder. Cuts on feet from the glass. Driver had cuts on head and dislocated shoulder. Prior to accident, I had reported (twice) to dealer that steering wheel felt loose. The second time, I had him write it down on report when I came in for oil change. So I have proof that I reported it. They checked steering and said they couldn't find anything wrong; but the problem was it didn't do it all the time. Sometimes it would take quite a few seconds before it would react if I would turn it a little left or right. Eventually, it did lock up and caused the horrible accident. The accident occured on November 26, 2020. I typed that date, but somehow this report changed it to Aug 6 and I can't seem to change it.
- Greeneville , TN, USA
Accidentally turned on lka. At freeway speeds up to 70mph steering pulled to right. Had to keep tension on steering wheel to keep vehicle centered in lane. Then steering would quit pulling and vehicle would go to left. Had to keep fighting steering to keep vehicle centered in lane. Lka warning kept beeping. Researched problem on line. Looked in owners manual and made sure lka was turned off. This was a big annoyance for me but I was able to keep control of vehicle. This could be a major problem for someone else, though.
- Mariposa, CA, USA
I received a recall notice months ago and the recall has yet to be satisfied all the while my toddler grandchild is in this vehicle regularly. My biggest issue is the safety of a vehicle that may still at hwy speeds and result in a crash
- Whitestone, NY, USA
Make a stretch noise when I make turn sharp, and steering become stiff
- Everett, WA, USA
The tires sleeps to the front when you try steering to the sides ether right or left and the tires make horrible noice and the slip to the front and if you don't brake when the car slip to the front you can hit the vehicle infront of you, looks like they make the steering angle to wide or the tires turn too much that instead of making a turn they sleep to the front and thats too dangerous because it can cause an accident
- Los Angeles, CA, USA
My bought my vehicle brand new on December 10, 2019. On October 29, 2020 the battery stopped working with only 10K miles. I called Toyota and told them my battery needed to be replaced. Toyota told me to jump start the car and drive there to replace the battery. I advised my car was stuck in the garage and we would need someone to tow the car. When the 'tow' arrived it was only a maintenance worker that jump started the vehicle and said I would need to drive it myself there. The worker advised me of the defective batteries for Rav4 and other models. Once my car was turned on and out of the garage, I was pulling out of my driveway when my power steering lock warning signal flashed. I called and explained I was an hour from the dealership and needed my car towed to them and the warranty I paid for should cover it. Subsequent to getting my vehicle back, I received paperwork in the mail with a recall notice on 12/9/2020 explaining the possibility of my vehicle stalling while driving, which could increase the risk of a crash. I pulled out my paperwork from the tech and on the bottom notes I noticed the tech wrote 'interim status' explaining that I was advised there is currently an interim recall notice for the vehicle, but currently no remedy. This information was never explained or given to me until the recall notice via mail on 12/9/2020 even though the recall was defect info report was issued on May 20th.
- Fernandina Beach, FL, USA
- Bartlett, TN, USA