The contact owns a 2019 Toyota Rav4. The contact stated that while driving at an undisclosed speed, an abnormal glass-cracking sound was heard. The contact pulled over and noticed that the sunroof glass had shattered; however, the sunroof visor prevented the glass shards from entering the cabin of the vehicle. There was no impact on the sunroof that could have caused it to shatter. The contact did not sustain any injuries. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

- Wheat Ridge, CO, USA

The contact owns a 2019 Toyota Rav4. The contact stated while driving at 55 MPH, he heard a loud banging sound. The contact veered to the side of the road. The contact noticed that the sunroof glass panel had exploded with 40 percent of the shattered glass remaining. The contact stated that the shade guard was closed at the time of the failure. The contact was able to continue driving. The dealer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,300.

- North Charleston, SC, USA

The contact owns a 2019 Toyota Rav4. The contact stated the roof rack assembly was leaking water into the vehicle. The vehicle was taken to the local dealer greentree Toyota service center (45 commerce rd, brookfield, ct 06804, (203) 775-6221) where it was diagnosed with needing the roof rack assembly to be replaced. The vehicle had been repaired however, the failure recurred. The manufacturer had been informed of the failure. The failure mileage was approximately 10,000. The consumer stated the 2nd repair was completed on 3/11/21.

- Patterson, NY, USA

Driving on the freeway at 60mph on a 65-degree day and my sunroof exploded. It sounded like a gunshot, the glass blew out and down the back of my car.

- Park City, UT, USA