9.3
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,516 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
It is a common occurence on the 2020 models that the driver and passenger side mirrors begin to extrmely shake after being exposed to water. There are rentention clips that just fall out which results in the mirror itself beiginning to shake extremely making the driver disoriented along with making it very difficult to use see traffic coming from behind. Especially in high speed situations such as freeways.
- Palmdale, CA, USA
Windshield cracked right below windshield wiper on passenger side. No damage prior to crack, appears windshield failed. Car is not even two years old yet. Reading online this is a common failure point for the windshield on the Rav4, but Toyota will not acknowledge it.
- Gig Harbor, WA, USA
When vehicle was stationary and in covered carport sunroof spontaneously popped and shattered
- Oakland, CA, USA
Front windshield defroster is located in the center 1/2 of the windshield, but not on the left or right side. As such, the left and right side of the windshield will ice-over during normal winter snow conditions. Additionally, passenger-side windshield wiper falls outside of the defroster and will freeze over, allowing the wiper to build-up ice that may scratch the windshield. Because of the automatic weather system, it is also possible to ruin your windshield wiper motor from the automatic weather system turning the wipers on to full in an attempt to try and remove the ice. Because the ice never melts, it can't wipe the ice off and thus continues wiping at full-speed. If this persists, motor will burn-out leaving both wipers out of commission. I had this problem while driving on a mountain highway in normal snow conditions. Both sides of windshield located outside of the center 1/2 froze over and became hard to defrost, and the passenger-side wiper had an ice build-up. Seems to affect the 2019-2021 model Rav4 as well as some 4runner models with the same defroster build.
- Seattle, WA, USA
I bought my 2020 Rav4 le VIN: [xxx] last Jan.2020 I noticed the back door glass has a lot of circles coming from effect of suction glass handler these circles become very visible with humidity and cause decrease in my vision to the back of my car specialty at night I can't decide how far is car behind me and totally unsafe. When I tried to complain to dealer they are so rude and not cooperative, store manager his name [xxx] said you can complain to Toyota not us insisting on its not a defect in my car. Just fyi I recorded my complain at dealer office 2 times. Then I contacted Toyota and they file case number [xxx] asking me to give them time to investigate on 12/11/ 2020 at 6:20 pm est I received phone call from case manager her name is [xxx] the phone call is recorded she said after investigations all Rav4 2020 has same problem of circles in hatchback glass door and it comes from the way how the car built and this makes the glass contains a lot of circles I told her this defect in the car because it decreases my vision she said Toyota does not consider these circles a defect its just because the way the built the car. Please help me I paid a lot of money to buy brand new car then surprised with this problem and Toyota consider this not a problem information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Wake Forest, NC, USA
My windshield was hit by a small rock from the van on the left lane. It caused a chip but it cracked almost 15 inches across my windshield. I have seen chip from my previous vehicles but it never left a crack, that insurance covered it with no deductible. Other than needing the windshield to be replaced, it needs to be calibrated too or some sensors won't work. That's another $390 plus tax from Toyota service center. I spoke to a representative from autoglass now located at raleigh, nc, that I contracted to replace my windshield, she said they've been getting a lot of rav 4 lately with the same issue. This is so frustrating. I went to the grocery store and spent $20, just to spend $600 cos of a broken windshield. Toyota put a cheap kind of glass that it cracked by a small rock. This vehicle isn't cheap either. Toyota, what can you do for us consumers? this is such a hassle and expensive inconvenience.
- Hope Mills, NC, USA
Side mirrors vibrate at highway speeds. Makes it hard to see when changing lanes.
- Suisun City, CA, USA
Side view mirrors on both driver and passenger side shaking when on highway speed
- Houston, TX, USA
- Huntsville, AL, USA