9.1

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,998 miles

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problem #2

Aug 232020

RAV4

  • 3,200 miles
Battery "died" the beginning of August - jump started and drove to the dealership service center. I was told that the battery was fine and that "short distance" driving can drain the battery - since I drive 45 miles a day to and from work, that is not a valid "excuse". now, 3 weeks later, my car was parked on a flat surface for 36 hours with nothing left on - and the car is completely dead. Tested the battery myself before jumpstarting it - and it full. Absolutely no reason why my car should not start.

- Concord, CA, USA

problem #1

Jun 162020

RAV4 4-cyl

  • 795 miles
I purchased the vehicle (new) on 6/03/2020. On 6/16/2020, warning lights and buzzers went on as I was driving the vehicle. The warnings told me that there was a problem with my brakes, and that I should pull over as soon as possible. I drove to a nearby parking lot. The brakes continued to work. I turned the car off and restarted it, thinking it might be a computer glitch in what was a brand new car. When I restarted the car, I backed out of my parking spot to "test" the brakes. The car stopped, but the brakes seemed weaker. Ultimately, the vehicle was towed to the dealership. The dealer's service rep contacted me to tell me that the brake assist assembly had failed. I asked if this was something they had seen before and he said no. After some research, I determined that this has been a problem and the subject of a recall with certain 2019 and 2020 Toyota vehicles, including the 2019 Rav4 hybrid. In addition, this defect affects not only the brake system, but the vehicle stability control system. I suspect the problem with my car is a continuation of the problems with the 2019 model year. I believe Toyota should have either corrected this problem or checked the 2020 cars sufficiently to make sure they were safe to drive and that the brake assist assembly was not defective.

- Anchorage, AK, USA