7.3
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 5,000 miles
- Total Complaints:
- 6 complaints
Most common solutions:
- not sure (6 reports)
This problem may be covered under warranty. Ask your Toyota dealer.
I have been having battery issues since the day I purchased this vehicle! I bought it brand new with only 4 miles on it. Not even a week later my battery was completely dead so I jumped it and took it on for service and was promised that the software update would fix this issue with the battery dying. Not even two days later I continued to have the same issue and took it in again!!! And was also promised that the issue wouldn’t happen again. I still have the issue to this day with the battery dying randomly! Even when stopped at lights and in traffic! Toyota is aware of the issue and hopefully is going to take care of it. But it’s just sad that they sold me the vehicle knowing the issue. They knew the problem before I could even say it when I got it fixed at the original purchase dealer for the first time. But like I said Toyota corporate is now on the second attempt to resolve this issue since the dealer no longer cared about the issue.
- austin18091, Allentown, US
It looks like a problem on main harness wire to sensor and computer, and main harness will cost $8000 in parts alone. I don't know how much on labor.
Why don't they take the car and get us a new one?
- Normano A., Cambridge, ON, Canada
You buy a new car so you don't have these problems. I was told Toyota knows of the problem but won't upgrade the battery. I have had Toyotas for over 30 Years and never had a problem. The battery is not strong enough for all the electrical devices. Toyota is not as quality driven as before.
- Daniel S., Katy, TX, US
I have had my new 2020 Toyota Rav 4 XLE for about 1 month, with less that 1k miles on it. Yesterday, it would not start. Locked steering wheel and brake. Wouldn't turn over. The screen said - See Dealer. Electronics seemed to work. I drove the car the night before home from work, less than 12 hours prior. Started fine the day before.
I called my mechanic, and he came over to my house, tested the battery. The voltage was low. He put the battery charger on it and it started right up.
I have made an appointment with the dealer to get it looked at. A brand new car with less than 1k miles should not be going dead.
Lights were not left on, doors were closed and locked. This is not IDEAL! Why have a car if you cant depend on it to get you to work?!?!
- christinalynn, Odenton, US
Left a message for the closest dealership. 1 1/2 hours no response. Went on their website/chat, told me they were taking care of it/providing for a tow. Three hours after that got a call from the dealership which didn't know about the 'chat'. I called the 24/7 number which responded quickly. The tow company gave me a contact to learn when the tow would arrive but that number doesn't work. About 8 hours now from when discovering it dead in my driveway, still waiting. Next week I'm supposed to start a 6,000 mile trip, now I'm concerned.
Update from Aug 19, 2020: Follow-up. Six weeks old. 600 miles. The battery died in my driveway. Had been driven the day prior. The dealership charged the battery and tests found 'nothing wrong' and no recalls. Recommended to 'drive every day'. To me, this means there is a design flaw where part of the electrical system is only marginal, barely able to maintain itself and Toyota Corp. will not admit it or fix it.
2. The 24/7 roadside assistance section wants more feedback but makes it a major pain to attempt to do so.
- Mark H., Bradenton, FL, US
I purchased my 2020 Toyota Rav4 on 02/04/2020. On March 16,2020 went to leave and it was dead just click,click ,click. It was under warranty so call my dealer and someone came out and jumped it. Then again on March19,2020 went to leave again and the battery was dead again. I called dealer and told them to come with a wrecker to pick it up the battery was dead again. I know I didn't leave lights, radio on or doors open. Dealer had it for a few hours and said they found nothing wrong and verified battery had low charge. Charged again.
On 04/18/2023 went to leave and battery was dead again. Called AAA and tech checked battery and said it was dead. They didn't have replacement I needed so I just bought new battery because it was no longer under warranty. But after I went online and saw this website my battery could be dead as I speak or sometime in the future. This is insane!!!!
- Bonnie B., Mentor, US