The contact owns a 2020 Toyota Rav4. The contact stated that soon after he had the vehicle serviced at the dealer, the "engine maintenance required" message was displayed. The contact stated that the warning advisory remained displayed, which rendered the speedometer unviewable. The vehicle was taken back to the dealer and was diagnosed with a defective coolant bypass valve. The manufacturer was notified of the failure, and the contact was informed that the vehicle was not under recall. The vehicle was not repaired and remained in the possession of the dealer. The parts to repair the vehicle was on backorder. The failure mileage was approximately 66,000.

- Waldorf, MD, USA

The contact owned a 2020 Toyota RAV4. The contact stated that the vehicle was parked for approximately nine hours and unoccupied, it spontaneously caught fire without warning. The fire department extinguished the fire. The fire department informed him the fire was due to a failure with the electrical system or fuel pump. There were no reported injuries, air bag deployment or police reports filed. The vehicle was towed to the contact's residence. The local dealer was contacted but the vehicle was not diagnosed or repaired. The insurance company adjuster deemed the vehicle a total loss. The manufacturer was not informed of the failure. The failure mileage was approximately 35,500.

- Spokane Valley, WA, USA

The contact owns a 2020 Toyota Rav4. The contact stated that while inside or outside the vehicle, there was an abnormal odor. The contact looked under the hood and noticed that the coolant tank was low. There was no warning light illuminated. The vehicle was taken to williams Scion of elmira (951 county road 64, elmira, NY 14903) where the vehicle was diagnosed however, the mechanic failed to retrieve a fault code. The mechanic found no visible leaks. The vehicle was not repaired. The failure recurred. The contact referenced NHTSA campaign number: 20V046000 (engine and engine cooling) as a possible solution to the failure however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,800.

- Endwell, NY, USA

The contact owns a 2020 Toyota Rav4. The contact received notification of NHTSA campaign number: 20V064000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Le mieux Toyota (2550 S oneida St, green bay, wi 54304) was contacted and confirmed that the part was not available for the recall repair. The contact was provided a loaner vehicle. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts unavailable.

- Luxemburg, WI, USA