The contact owns a 2020 Toyota RAV4. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a coolant bypass valve failure. The contact was informed that the coolant bypass valve needed to be replaced. The vehicle was repaired. The contact stated that coolant bypass valve had been replaced twice. The contact stated that previously in August 2024, the failure had occurred, and the coolant bypass valve was replaced. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 65,793.

- Springfield, OH, USA

My engine maintenance screen kept coming up. Bought it to the dealership & was told that my coolant bypass value needed to be replaced. Not covered by warranty & $700 to replace. This is a known issue with Toyota rav4.

- Bellevue, NE, USA

The contact owns a 2020 Toyota Rav4. The contact stated that on several occasions while driving at various speeds, the "Engine Maintenance Required" message was displayed. The vehicle was taken to a dealer where it was diagnosed and determined that the coolant bypass control value needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,000.

- Boulder, CO, USA

The contact owns a 2020 Toyota Rav4. The contact stated while driving 60-65 MPH, the vehicle started shuddering and the engine was overheating. The message "See Dealer for Maintenance" was displayed. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that an unknown cooling system valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 35,000.

- Phoenix, AZ, USA

The contact owns a 2020 Toyota Rav4. The contact stated that while driving 70 MPH with the cruise control activated, the vehicle briefly lost motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the coolant temperature sensor, requiring that the coolant temperature sensor to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 40,000.

- David City, NE, USA

The contact owns a 2020 Toyota Rav4. The contact stated that after starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where a failure code was retrieved for an engine coolant bypass valve circuit short, and it was diagnosed that the bypass hose and valve needed to be replaced. The local dealer was made aware of the failure; however, the vehicle was not repaired. The contact referenced the failure to NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling). The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.

- Greenbrier, AR, USA

The contact owns a 2020 Toyota Rav4. The contact stated that soon after he had the vehicle serviced at the dealer, the "engine maintenance required" message was displayed. The contact stated that the warning advisory remained displayed, which rendered the speedometer unviewable. The vehicle was taken back to the dealer and was diagnosed with a defective coolant bypass valve. The manufacturer was notified of the failure, and the contact was informed that the vehicle was not under recall. The vehicle was not repaired and remained in the possession of the dealer. The parts to repair the vehicle was on backorder. The failure mileage was approximately 66,000.

- Waldorf, MD, USA

The contact owned a 2020 Toyota RAV4. The contact stated that the vehicle was parked for approximately nine hours and unoccupied, it spontaneously caught fire without warning. The fire department extinguished the fire. The fire department informed him the fire was due to a failure with the electrical system or fuel pump. There were no reported injuries, air bag deployment or police reports filed. The vehicle was towed to the contact's residence. The local dealer was contacted but the vehicle was not diagnosed or repaired. The insurance company adjuster deemed the vehicle a total loss. The manufacturer was not informed of the failure. The failure mileage was approximately 35,500.

- Spokane Valley, WA, USA

The contact owns a 2020 Toyota Rav4. The contact stated that while inside or outside the vehicle, there was an abnormal odor. The contact looked under the hood and noticed that the coolant tank was low. There was no warning light illuminated. The vehicle was taken to williams Scion of elmira (951 county road 64, elmira, NY 14903) where the vehicle was diagnosed however, the mechanic failed to retrieve a fault code. The mechanic found no visible leaks. The vehicle was not repaired. The failure recurred. The contact referenced NHTSA campaign number: 20V046000 (engine and engine cooling) as a possible solution to the failure however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,800.

- Endwell, NY, USA

The contact owns a 2020 Toyota Rav4. The contact received notification of NHTSA campaign number: 20V064000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Le mieux Toyota (2550 S oneida St, green bay, wi 54304) was contacted and confirmed that the part was not available for the recall repair. The contact was provided a loaner vehicle. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts unavailable.

- Luxemburg, WI, USA