10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
140 miles

About These NHTSA Complaints:

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problem #16

Jul 042023

RAV4

  • miles
While driving on the freeway with outside temperatures of about 89/90F, at about 67-68 mph, our passenger window randomly exploded and shattered. There was no prior damage to the window or any indication that a rock, projectile or other debris had hit the window. Prior to this incident, we had observed that the passenger window would rattle inside the door pocket/window frame when the car was in motion. When the window shattered, it did so instantly without any warning, as if it had exploded, startling us. As we continued driving, the outside air started pulling apart the shattered window, causing the broken window glass to fall apart into thousands of little pieces that ended up all over the passenger, driver, and back seats, which were also occupied with children [XXX] and [XXX] old). This was a very scary and traumatic experience for us, as things could have taken a turn for the worse and we could have been seriously injured. Luckily, we had nothing more serious than minor cuts in the aftermath. However, our family and especially our children were very affected by this incident and our car suffered damage to the outside body and some more minor damage on the inside from the glass flying off from the shattered window. We believe the rattling of the window caused it to eventually explode and shatter. We believe the rattling is due to some kind of manufacturing error: either improper installation or possibly low quality glass material or incorrect size to match the door frame or a missing part that should hold the window securely. We would like our car inspected for any further damage not visible to the eye (such as glass inside the door pocket and the safety of the door window retainer of the passenger door as well as a check of the integrity of the rest of the car-??s windows to check that they are property installed and secured in place to prevent rattling. The driver side window in the car continues to rattle and we fear that this incident may occur again. INFORMATION REDACTED PURSUANT TO THE FREEDOM

- Galt, CA, USA

problem #15

May 302024

RAV4

  • miles
Hello, I recently purchased a RAV4 2021 Limited and immidiateky noticed the side mirrors are shaking while the car is on the move to an extent where it is hard to keep track of the other vehicles from the mirrors. When I looked up this is a toyota design defect for which they have a service bulletin. I believe this should be a safety concern as the mirrors are integral part of driving and excessive shaking limits the usuability as well as strains the driver-??s eyes.

- Burtonsville, MD, USA

problem #14

Mar 012024

RAV4

  • miles
1. most recent. 03/01/2024 sunroof spontaneously exploded during my drive to work. broken glass fell on me as I drove. No bad weather. nothing hit it. just spontaneous explosion. 2. older claim. about a year of having purchased the car the front windshield cracked while parked at work. like the other incident no accident. I had that fixed. but the wipers do not work properly. Toyota charged me to have them check but did not fix it. to this day they only work at medium or maximum speed. wipers do not work on low or intermittent. after doing some research on the internet and YouTube it seems that this is becoming common with this model car.

- Monmouth, OR, USA

problem #13

Oct 012023

RAV4

  • miles
I was driving on the highway there was no cars in front or next to me, it was warm outside about noon the sun was out and I heard a loud bang and a minute later another loud bang, I thought it was a balloon that popped that was in my car and I pulled over and when I saw none of the balloons had popped I thought it was a soda can that exploded in the trunk but I saw they were all intact. When I got home, that is when I noticed the sunroof shattered and it was tented up. Toyota wouldn't honor the warranty, it took 4 days for the dealership to try to find blame on me.

- Kent, WA, USA

problem #12

Nov 172023

RAV4

  • miles
As I was driving, I heard a loud pop. I looked up and my sunroof was completely shattered.

- Fresno, CA, USA

problem #11

Jul 102023

RAV4

  • miles
We have water becoming stuck in our back passenger door due to a weather strip design flaw in Toyota Rav4 Hybrids. This will begin to happen to all weather strips and eventually destroy the interior and electrical if not repaired. This is a common design flaw in newer Toyota Rav4 Hybrids and we are lucky it's just our one door so far.? I've been informed (by our Toyota Tech) that eventually all of the doors and the roof will leak due to this Toyota design flaw.?? When we took the car to get fixed at the dealership, they let us know it was an expensive repair, advised it was a design flaw, other customers are affected, and allowed us time to research before paying for the repair. We may attempt it ourselves since Toyota corporate has refused a reimbursement for the repair. This is a Toyota design flaw and requires a recall. They are charging hundreds to fix this. This will literally destroy the cars electrical.

- Edgemoor, SC, USA

problem #10

Jul 032022

RAV4

  • miles
* The sunroof spontaneously exploded while driving on the highway. There were no cars nearby. There was nothing that hit the vehicle, further supported by the glass clearly having exploded outwards. * Glass shrapnel could have hit nearby vehicles. If the interior panel was opened to the sunroof there would have been a significant amount of glass shrapnel inside the vehicle, hitting the driver and passengers. * Unknown. From other vehicle owners, yes. * No, this just happened an hour ago. * None whatsoever.

- Cincinnati , OH, USA

problem #9

Apr 242022

RAV4

  • miles
The 2021 Toyota RAV4 has extremely poor right forward visibility and obstruction by the hood and the A pillar. These cars are unsafe. The front hood does not slope down, so visibility is obstructed, and the A pillar and mirrors (rear view and front right side mirror) further obstruct views. I took a photograph of the right front view and 50% or more of the view when looking right is obstructed. These cars should be taken off the road.

- Berkeley, CA, USA

problem #8

Apr 102022

RAV4

  • miles
The windshield started cracking from the bottom (hidden by the hood line) upwards for no apparent reason. Started at 8500 miles 5 months after purchase. No chips or rocks at the point of the crack.

- Memphis, TN, USA

problem #7

Mar 062022

RAV4

  • miles
Front windshield cracked sitting in driveway, no cracks or chips tempeture was 64 degrees

- Stanley, NC, USA

problem #6

Nov 012021

RAV4

  • miles
1. 5th generation Rav4 LE Hybrid does not allow adjustment of intermittent wiper intervals that constitutes safety hazard. Every single vehicle on the road has had this feature for decades, its absence constitutes negligence on Toyota's part. 2. Traditional and intuitive industry standard cruise control lever with push-button switch has been replaced with counter-intuitive button controls that distract attention and can hardly be operated without having looked at them.

- Orofino, ID, USA

problem #5

Dec 122021

RAV4

  • miles
I found the moonroof of my 15-day old 2021 Toyota RAV4 spontaneously exploded while sitting parked in my driveway. As the shade that covers the moonroof was open, I incurred minor abrasions from not realizing that the "s* on my console" was not dust or fuzz, but tiny shards of broken glass that I had already swiped with my hand. There is a large, jagged hole near center on the rear section of glass and the entire moonroof is shattered. Strangely, the glass around the hole is bowed outward as if something was shot through from the inside of the vehicle. Thankfully I was not driving & did not have my kids in the car with me when it happened because there would have been definite safety issues for me, my passengers, and any others out on the road with me. The car was last used about 6:30pm on Saturday, 12/11/21 and not used again until about 11:15am on Monday, 12/13/21. It spent the time not being used parked towards the rear of my driveway, shaded by my house. There are no trees or other possible falling hazards near my driveway and nothing found in or around my car to suggest a projectile/object was involved.

- Hickory Hills, IL, USA

problem #4

Aug 052021

RAV4

  • miles
Defective windshield, visible distortion, Is available for inspection. (Brand new vehicle) Safety hazard to drive as I can't see properly through it, everything is blurry. Eyes can't focus - like looking through someone else's glasses! Makes me physically ill as well due to the continued eye fatigue/strain. I"m not sure it's even possible to drive it more than half an hour, I wouldn't risk it. Problem is confirmed by the dealer, both technicians that inspected said distortion is visible. Dealer said won't fix because "Every Rav currently on the lot has a defective windshield, most worse than yours"! Was told this was not their first complaint about the bad windshields. and if they did fix it I could end up worse off, because all the windshields are coming out defective currently, some with even worse "visible waves" in the glass. I had ordered the vehicle & put a deposit on it to hold, I didn't get to drive it till the paperwork was done and I was driving off the lot. Within 20 minutes problem was apparent.

- Chino Valley, AZ, USA

problem #3

Jul 172021

RAV4

  • miles
Rear windshield shattered on a parked car. We closed the passenger doors after getting in and the rear windshield started falling off in pieces

- Long Beach, CA, USA

problem #2

Jun 012021

RAV4

  • miles
Windshield Crack sitting in parking lot, nothing hit it( i.e. no rocks, no chips, no nothing). It broke randomly, radiating out from the bottom edge near wiper toward center of windshield. Yes, available for inspection upon request Could have happened when driving. It has not yet been confirmed by dealer (pending), insurance, or other third party The new vehicle was only 5 weeks old.

- Yorktown, VA, USA

problem #1

Dec 312020

RAV4

  • 2,241 miles
This issue happened on 12/31/2020. I was driving to work this evening. I came onto an onramp during my drive and I began increasing my speed to 70mph. As I'm accelerating I started to notice a whistling sound coming from the sunroof. I instantly assumed that my husband had accidentally opened the sunroof and had not closed it back up all the way. (we have not had this car very long at all so we are still learning which buttons do what.) as I pull back the cover I notice that there are shards of glass falling onto my lap from the sunroof. I was in complete shock and pulled over to make sure I was not mistaken. Sure enough the sunroof had shattered and there was glass everywhere. I have no way of explaining how this happened and I am very frustrated that I have to make a claim on a car I have had for maybe a month and a half and even more upset that I cannot explain how this actually happened. I was also surprised that there were people having similar issues with the sunroof!

- Spirit Lake, ID, USA