I am filing this urgent complaint regarding a life-threatening defect in my 2022 Toyota RAV4 SUV that gravely endangers my family and the public. This is a desperate plea for intervention. For over a year, my vehicle has repeatedly displayed a terrifying, unreadable red alert and piercing buzzer, occurring 3-4 times without warning and not real collision threat. These incidents are terrifying precursors to catastrophic failure. The Toyota dealership dismissed my concerns, stating they "cannot do anything" without replicating the intermittent problem. This dangerous negligence compounds my frustration, especially after prior unaddressed issues like radio malfunctions and door water infiltration. Crucially, the dealer's own CAR DTC logs confirmed C14FE14: "steering angle sensor supply voltage circuit short to ground or open." This documented electrical failure directly impacts the steering system. Toyota's own webpage [XXX] ) also details similar warnings, confirming my fear of brake system activation. My paramount fear is a false Pre-Collision System activation. Imagine driving at high speed when the brakes violently engage or steering falters due to this electrical short. The unthinkable consequences could be a devastating collision, causing severe injury or death to my family and others. This is a documented defect, met with manufacturer and dealer refusal to act. I cannot feel secure driving this car, nor can I responsibly sell this ticking time bomb to another family. I implore the NHTSA to launch an immediate, comprehensive investigation into this critical safety defect. This is a public safety matter demanding urgent attention. Force Toyota to rectify this profound flaw before lives are lost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Jersey City, NJ, USA

Broken Accelerator Pedal -?" 2022 Toyota RAV4 Hybrid Vehicle Information: -??Year/Make/Model: 2022 Toyota RAV4 Hybrid -??Mileage at Incident: [53000] Incident Date: [August 10, 2025] Description of the Problem: While driving my 2022 Toyota RAV4 Hybrid, the physical accelerator pedal broke under normal driving conditions. The pedal construction is extremely flimsy and failed suddenly, rendering the vehicle unsafe to operate. If this failure had occurred during a high-speed maneuver, while merging into traffic, or while avoiding an obstacle, it could have caused a serious collision. I was fortunate that traffic conditions allowed me to safely pull over. There are no recalls or technical service bulletins publicly listed for this issue, yet this is a critical safety defect. A broken gas pedal can result in complete loss of acceleration control, which could cause injury or death. Steps Taken: -??Stopped driving the vehicle immediately. -??Documented the defect with photos. -??Contacted Toyota and my local dealership for inspection. -??Reporting this defect to NHTSA so it can be investigated and tracked. Safety Risk: Loss of accelerator function can cause sudden loss of power in traffic, preventing safe maneuvering and significantly increasing the risk of an accident.

- Fairbanks , AK, USA

Vehicle Information: Year/Make/Model: 2022 Toyota RAV4 LE VIN: [XXX] Owner: [XXX] Summary of Problem: Water is building up inside the doors of my 2022 Toyota RAV4 LE. I purchased this vehicle brand new, and I-??ve had several problems back-to-back. When I took the car to the Toyota dealership, the service technician told me this is a known issue with RAV4 models and may be caused by clogged drain holes inside the doors. This is a serious concern because the trapped water can lead to rust, mold, and electrical damage. I bought a Platinum extended warranty, but the dealership said this issue is not covered. I-??m very frustrated because I maintain this car properly and expect better quality from Toyota, especially when the defect is known. Toyota has a Technical Service Bulletin (T-SB-0084-21 Rev1) about this problem, but no recall has been issued. I believe this is a design flaw and could turn into a safety hazard if the water affects electronics or mold forms inside the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Lexington, KY, USA

Every time it rains our Rav 4 gets water in the back doors. It sloshes around and you have to manually pull the seal back to drain. It happens every time. my understanding is this is a known issue.

- Edmond, OK, USA

Appears to be a manufacturing defect. Side doors back and front fill with water. Windows rolled up and down have streaks of water(wet all the time). Water pours out of door frames. Sloshing of water in doors. Car has no more than 15,000 miles on it. Always keep covered in garage. Car does not accumulate debris or leaves. Have taken into Toyota palo alto twice now. No real help. Cannot see well from windows - safety issue as side windows stay streaked obscuring view and mold concerns with wet interior doors.

- Menlo Park, CA, USA

Front HVAC Blower Motor High Pitched Noise around 15khz frequency when fans are turned on. Causes discomfort to driver and passengers. Confirmed to be also heard by our local toyota dealership manager. Contacted toyota customer service about the issue and they are aware of the TSB that was issued but my vehicle is just out of the short warranty period to have it fixed according to Toyota. This issue seems to be common among online forums with this vehicle. The Sunvisors on the driver side and passenger side also sag and are very difficult to move up and down. Potentially a safety issue in the future if they fail to work properly when needing to block bright light such as the sun, no TSB issued from Toyota.

- Sioux Falls, SD, USA

Yesterday while sitting in a drive thru, my Rav4 began shaking forwards and backwards a few times and then an error popped up saying Steering Power Low, Engine Off. At this point, I turned off my car and put it in park and it took a multiple times to get the car to power back on. This also threw a check engine light. After looking into this issue, we found other owners of 2019-2024 Rav4 also experience this issue and when the dealership runs their diagnostic they cannot find anything. We read it with a personal car code reader and had codes 7E8 and 7E9 but the dealership found nothing.

- Midlothian, VA, USA

On [XXX], I opened the unblemished retractable glass roof of my 2022 RAV4 XSE. The rear windows were rolled down approximately 4 inches. No other cars/people were in front, next to, or behind me. As I accelerated to approximately 35 mph, I heard an explosive blast and peered upward. I noticed that the retractable glass roof panel had completely shattered. Shards of the roof rained on me as I drove home. Once home, I closed the roof just enough to secure my vehicle. The motor /closing mechanisms were operable. Glass shards were present in the tracks as well as on the top of the intact remainder of the glass roof. Glass shards were present in both the front and back seats of the vehicle. Upon inspection, there were NO visible pits/holes in the shattered roof; however, the roof was almost completely displaced from the edges of the moonroof-??s seal/frame (see pictures). I contacted my Insurance to file a claim, and my SUV was towed to Toyota. 6/24 Toyota-??s estimator left a voicemail stating that the glass roof was being assessed. I left a message asking for the cause of the damage. On 6/25, Toyota called and stated that the roof panel was being replaced. The estimator was unable to determine the cause of the breakage and mentioned that this was the first time they had to replace a panoramic sunroof. No other outside agencies (only Toyota Carlsbad Collision) inspected and/or addressed the damaged glass roof. A faulty design and /or improper manufacturing of the glass was never addressed or considered. 6/27 Toyota billed my insurance $1971.52 minus the $500 deductible I was required to pay per the terms of my insurance. *** It should be noted that there are a number of RAV4 cases involving sudden glass roof explosions. These lawsuits allege that glass sunroofs of RAV4s shatter under normal driving conditions. In fact, on May 3, 2024, a class action suit brought before the US District Court in California, rejected Toyota-??s rebuttal, and the lawsuit is moving forward. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFO

- Oceanside, CA, USA

I had another incident this week where I was stranded in a parking lot and had to call Triple A to get my car running properly again. They tested the battery and belts and all were good. When trying to start my car, it locked and said: "ENGINE STOPPED, POWER STEERING LOW". Not only was my car locked, but it was shaking and making scary noises. The same thing happened to me at a drive-thru a year ago. My car is a Toyota Rav 4 LE 2022 with 20K miles on it and is too new to be having these problems. Through looking up this issue on Google, I have seen that there are a good amount of Rav 4s that are newer dealing with this same issue.

- Manchester, NH, USA

The radio screen in this vehicle keeps going black. When it is connected to CarPlay, the GPS will randomly shut off. At times, the radio steering wheel controls and the volume knob on the radio will not adjust the volume creating a safety hazard as I not able to lower or turn off the volume. Freeway Toyota in Hanford California did a software update about a year ago in relation to the same issue but the issue persists.

- Visalia, CA, USA

Vehichle has stranded me twice with multiple error messages when I try to start it. All kinds of lights go on and off on the dash and messages include: Parking Brake Unavailable, Voltage Abnormality Steering Power Low, Hybrid System Not Available, Braking Power Low-Stop in a Safe Place, Antilock Brake System Malfuntion, Rear Cross Traffic Alert Unavailable, Blindspot Monitoring Unavailable, Pre-Collision System Unavailable, Visit Dealer. It makes all kind of weird noises and vibrations in the break peddle also during this. I have been told this is a problem with low battary of the 12V but that battery is charged by the Hybrid battary and does nothing but run electronic features, does not start the vehichle. Have read this has happened to people while actually driving the vehichle, I am scared this will cause an accident. 2 year old vehicle.

- St. Peters, MO, USA

When driving on the interstate, the sunroof (aka, the moonroof) spontaneously shattered. It was most certainly NOT stuck by any object.

- Lexington , VA, USA

Was driving to my daughters in the rain. As was pulling in my rav 4 started jumping and sputtering and cut off with a message of -??engine stopped, power steering low-??. Tried to crank it and same thing. Let it set over night and cranked fine. Took to dealership and they said could not find anything wrong. Have googled and tons of this same report on there but no solution. Needs to be recalled and fixed. Car just cuts off while driving

- Greer, SC, USA

1.Air conditioning - evaporator drain hose is not connected and that-??s why it-??s pouring water into the passenger side, and there is mold and odor, per Toyota of Montgomery. Available for inspection. 2.Mold is health hazard - increased migraines and respiratory issues. 3.Issue found and confirmed by Toyota of Montgomery, after repeated complaints that AC wasn't working properly during regular service visits. Audio of this information from Service Manager. 4.To my knowledge the problem has existed since purchased (brand new). I happened to discover the water [XXX]. Odor has been there almost the whole time I have owned the car. There have been no warnings, messages, recalls or notification that the problem existed. Contacted Toyota Manufacturing [XXX], waiting for call back at this time. Note: I have audio recordings of dealerships' employees including GM, Service Manager, Sales Manager, Salesman and service personnel. I don't know how to load them here from my phone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Wetumpka, AL, USA

Sunroof blew out on its own without being hit or touched

- Mansfield , TX, USA

The power lift gate sometimes closes all by itself when you're leaning inside. When that happens, I need to push-up on it to make it stop but then it'll start to close again all by itself. It doesn't make any difference whether you're leaning inside or you're just standing there; It sometimes starts Closing. This usually happens when it opens only half way and I have to go back and push it up manually.

- Anchorage, AK, USA

I bought a NEW rav-4 toyota last year, 2022 model. I have about 10,500 miles on it and suddenly my moon roof (back sun roof) shattered. There was nothing around to throw rocks up on top of my car so its nearly impossible for it to be from an "outdoor influence". I decided that I would open up a claim with Toyota, they have not even tried to advocate for my side; in fact no one asked for my side of the story until I said no one had asked me. It is not under warranty because its the moon roof and it is from "ware and tare" but no where does it say glass is not covered, and then they said that it would be covered only if proven from a manufacture/car fault or malfunction. My moon roof has no point of impact, hence the thought it was caused by pressure. Then I looked it up, this has happened to 100s of people on their rav4 2021, some of which got it covered by Toyota. I have been talking to a case manager (after weeks of trying to reach one) and he basically said that even if I send them these reports of it previously happening he won't bother looking at them; and that the specialist team are bias to Toyota so they will also say its outside causes. I have been pushed around, looked down on, and not advocated for. They also won't do ANY repair on my car until Toyota says okay, or I file an insurance claim, so they have had my car for 2 weeks doing nothing on it. Not only that they upsold me on the moon roof, encouraged me to do it, my $500 upgrade is now costing me $5000 dollars to fix. This is a dangerous reoccurring problem, what if my shade wasn't closed and the glass hit myself or passengers, of if cars behind me ran over glass chunks and caused flat tires or window chips etc. In addition the way the situation has been handled makes me and my Toyota loyal family not want to buy a Toyota again!!

- Kaysville, UT, USA

There seems to be an issue on these body styles on Toyota Rav4 where there is an opening in lower bumper and rocks and road debris come in and put a hole in the AC Condenser. Toyota is aware of these issues but will not address and the customer is out $1500 repairs. I consider this a safety issue because every time this happens Freon is released into the atmosphere and the government is very concerned with this as is evident by the license and safety mechanisms in place for technicians handling the freon and repairs.

- Atkins, AR, USA

I was driving on I-91 in stop-and-go traffic when, all of a sudden, my RAV4 stalled. A warning chime sounded and the battery light, check engine light, and power steering light all illuminated. In the 4.2 inch screen in the gauge cluster, the following message displayed: "Steering Power Low"..."Shift to P". A second message displayed and said: "Engine Stopped"..."Shift to P". I attempted to restart the vehicle up to 8 times and it finally restarted. I quickly drove the car to the shoulder and out of the way of traffic. There were three of us in the car (myself and my two kids) and we almost got hit two times because visibility was poor due to rainy conditions and mist from passing cars. Throughout all this, I had the Auto Start/Stop feature disabled, so the car should not have shut off on its own. We had to get the car towed because we were worried that the problem would reoccur. We hope the problem could be rectified by our local Toyota dealer, because we do not want to drive it again in fear of the problem reoccurring while on the roadway. We are reporting this to bring awareness to this issue, and to make sure nobody else will have to face this situation and potentially be put in harm's way. (The attached photo is a general picture from somebody else, but my car had the same EXACT warning lights and messages. We could not take a picture because we were focusing on trying to get the car to turn on and move it to the shoulder by any means possible).

- East Haven, CT, USA

I purchased the car last July. Up to December, the car performed fine. Starting in December when I used the car heater repeatedly due to subzero temperatures, I noticed a burning smell coming from the vents. I was afraid that the engine or car would catch fire. I called the Tansky Toyota dealership and was told to bring the car in. They checked the car and I was told the smell was identified as engine coating which is burning off and it may take up to 4-6 month for the smell to go away. When I asked about the effects of the burning smell on my health, the assigned service adviser told me that -??if Toyota put it there, it is fine-??. In February, the smell in the enclosed car cabin got so bad that I felt nauseous, my eyes were burning, and I had metallic after taste in my mouth. When I took my car to the Tansky dealership, I was told that what I am smelling is a new car smell. Just to prove it, the assigned service advisor asked random dealership employees to sit in my car and to confirm that the car has a so called -??new car smell-??. When I asked if they could do something about the smell I was told to take the car to an independent car shop. The dealership was dismissive of my concerns. I had new cars before and none of them produced the so called -??new car smell-?? when I used the heater. I contacted Toyota and requested an independent inspection. The inspection was scheduled at the same dealership and when I received the report, it basically said that the inspector could not duplicate the problem so my concern was dismissed. Unfortunately, during independent inspection, my car was not tested in subzero temperature to replicate the problem. My main concern is the effect of the burning chemicals on my health and possibly ability to operate the car safely. No one was able to tell me what kind of chemicals are in the engine coating. At the time of purchase, I was not told that the car has engine coating which will gradually burn off via heater vent into the cabin.

- Columbus, OH, USA