As I was driving on the highway, the glass of my sunroof imploded. There were no other cars around nor was there any people. It sounded as if something popped above my head. I researched this incident and apparently there are other RAV4 owners that had the same problem.

- Eagle River, AK, USA

Leaving my house and around 20 ft away the soon roof burst. Nothing hit it, i live in a rural area, asphalt road. Now toyota dealer is saying that something hit the soon roof. I checked online and there are several incidents with the same model.

- Rosharon, TX, USA

While driving at about 30 mph on [XXX] on Sunday, [XXX] at [XXX] the moonroof suddenly exploded. It sounded like a gunshot and startled me. I was not going under an overpass, there were no people nearby who would have thrown anything at the car, and I was not following another vehicle. I believe the glass shattered as result of mechanical defect. The moonroof was closed at the time so I was not hit with flying glass, but the situation could have been quite dangerous had the roof been open. I also think the loud sound of glass exploding could cause other motorists to jerk the wheel in shock at the loud noise. Naturally, there were shards of glass flying off my vehicle afterward, which creates something of a road hazard for anyone following behind. I have had the moonroof inspected by the Toyota dealer. They advise that glass is not covered under warranty, which is nonsense because at the least it violates the warranty of fitness for a particular purpose. But, it is hard to prove a manufacturer's defect so I will be submitting a claim through insurance. In my opnion, Toyota should cover the repair costs as I did nothing wrong and was not hit by a foreign object. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Victor, MT, USA

Sunroof glass blew out. Driving down road, no traffic, sounded like a shotgun blast. Pulled over and saw the sunroof had a hole and the rest was crystallized. Had the interior cover been pulled back we would have been showered with broken glass.

- Clear Lake, MN, USA

While making a slow right turn into a carport (1-2 mph), the vehicle suddenly accelerated on its own and crashed into the carport wall, continued to full throttle causing the tire to skip along side of the wall. The vehicle is currently not being used as we continue with the process with our insurance provider and begin to initiate contact with the car dealer. There were no warning lights or indications of a malfunctioning vehicle prior to that point. Initial online research provided at least 10 other reports that the exact same occurence happended to other 2023 RAV owners causing vehcile and property damage. We are fearful to use this vehicle now and would like to submit a safety report to prevent any similar instances in the future that may result in serious injury or death. NOTE: We also have video footage of the incident from our carport security camera, if you need that for further review.

- Hilo, HI, USA

While driving early in the morning on 95 without other traffic nearby, my moonroof exploded. There was no crack of a rock, only a very loud pop. The glass broke outward. I pushed it in to vacuum the pieces out in the picture attached

- Wake Forest, NC, USA

The incredibly frightening incident occurred 2 times within 3 days. My 2023 RAV unexpectedly and very forcibly accelerated on its own when I was pulling into a parking space. Luckily I am in the habit of parking my RAV far away from other vehicles in parking lots when the option exists. The first -??acceleration and/or braking-?? malfunction occurred 5/31/24 in a Walmart parking lot. When pulling into a parking spot my right foot was fully off the accelerator (I use my right foot only for the accelerator and brake pedals) and was gradually depressing the parking brake pedal to come to a complete stop. Instead my RAV suddenly and forcibly accelerated forward through the empty parking spot in front of me and beyond!! I would have absolutely smashed into the car and or person if one were there!! As the RAV shot forward I began desperately pushing full force on the brake pedal; the RAV did not stop! so, I began full force repeatedly pushing and pumping the brake pedal. My RAV eventually came to a halt as the tires may have locked up which it skidded about 12-18 inches. By God-??s grace no one was hurt! On 6/2/24 -??it-?? happened again!! Pulling into a parking spot at an outdoor cafe, as I was gradually depressing the brake pedal to come to a complete stop my RAV instead quickly and forcibly accelerated forward!! I thank God that I did not pull into the other spot (my sister took that one) which was just a few feet away from around 12 people and families enjoying their outside lunch dining!!! This 2nd horrifying incident my RAV took longer to come to a complete stop. I fully and forcefully pushed on the brake pedal but my RAV kept going!! I continued repeatedly releasing and fully depressing the brake pedal but it kept going! The next thing my RAV was approaching was someone-??s backyard and house!! I forcibly pushed the brake pedal one more time and also threw the RAV shifter into -??park-?? finally the RAV stopped! I am so shaken up by these traumatic malfunction incidents.

- Fairview Heights, IL, USA

Unintended sudden aggressive acceleration when I made a right as I was slowly pulling into a spot in the parking lot. Breast-??s did not work fast enough and car ended up going up the hill and front colliding with it.

- Chester, NY, USA

A car pulled out right infront of me at an intersection, I hit their back drivers side rear with most of the front of my car. I was doing approximately 41-45 mph. No airbags were deployed and my SOS button didn't work nor did it call for help.

- Plainview , MN, USA

Pre collision malfunction, RSA malfunction, LTA malfunction, Headlight malfunction. These warnings keep coming up showing the vehicle is not safe. Parts were ordered in February but are on back order. Might get by June. Vehicle has also rebooted the screens, tried to lane change, and failed to start once. To me this is a programming problem. This has been an on going problem for months now. The dealership claims that it is a wonky camera causing the problem.

- Sioux City , IA, USA

While driving down the highway at the speed limit in our town on a clear evening with no weather, the sunroof of our 2023 Toyota RAV 4 exploded. There was a loud bang and it shattered as if the glass had been under significant stress or pressure. The glass bowed up in the middle and a section the size of a small saucer dropped out. There was a rigged break along the front edge of the sun roof. There were no bumps or holes in the road - it was smooth. There were no other vehicles nearby - no one threw a rock at our car. The noise was so loud that it was disruptive and shocking and thankfully I was not in heavy traffic or an accident might have occurred. I researched the web and found numerous instances of this sunroof explosion occurring. Please get Toyota to fix this before someone is serious injured.

- Jenks, OK, USA

Screen used for backup camera and radio was intermittently non-responsive. Issue has been seen/confirmed at the dealership. Safety concern is the failure/inaccessibility to the safety/visibility feature associated with the reverse camera. (Issue was intermittent upon ignition and remain non functional until vehicle would be powered off and back on again.)

- Cypress, TX, USA

The navigation system very frequently loses your location and begins jumping all over the place searching. I've been complaining to Toyota about since the day after I purchased my 2023 RAV4 Hybrid and at first they blamed my iPhone, then claimed they knew nothing about the problem, only after months of complaining do they now acknowledge that there is an issue and they are working to fix it. In addition to the navigation issues with the new head unit, it also no longer pauses or mutes music when reading text messages or dictating text messages. I previously had a 2019 RAV4 Hybrid and didn't have either of these issues. Now I am no longer able to handsfree listen to or respond to text messages and the navigation system is so faulty it is virtually useless.

- Chicago, IL, USA

The Media system is used prevalently to navigate in cities like Dallas and can be considered a crucial part of the car. However in all Toyotas this is a defective part and often disconnects while driving making it difficult and often unsafe due to the sudden interruptions especially when you are traveling at on highways or city streets.

- Irving, TX, USA

I was coasting into a parking space (at 6.8 mph) and as I attempted to park, the car suddenly accelerated and went up and over the concrete rectangle park stop and smashed into a brick building (12.4 mph) and went back over the park stop before the engine in the vehicle finally died. During the acceleration, I was trying to brake the car, but the car wouldn-??t stop. I was yelling to my husband that the car wouldn-??t stop. The driver airbags deployed as well as the knee air bag. The passenger airbags did not deploy as there was not a passenger in the front seat. The car had 4258 miles and was totaled. My husband and I both sustained injuries. According to the Toyota app, the vehicle had a -??0-?? rating for fast acceleration and a -??1-?? rating for harsh braking during this particular trip. I contacted Toyota and an investigation was conducted using Bosch Crash Data Retrieval Tool 23.2.1. The data shows a 5 second timeframe with.50 second intervals. The vehicle speed at the 5 second mark was 6.8mph with 0% accelerator pedal. At 2 seconds, the speed was 5.0mph with 8.5% accelerator pedal. And, at the crash point the vehicle speed was 12.4mph with 100% accelerator pedal. Toyota product liability contacted me with their report stating that there was no brake pedal application prior to the impact and that pressure was applied to the accelerator pedal at wide open throttle seconds prior to the impact, and they found no obstructions or interference with the operation of the accelerator pedal. Further, they found the brakes to be operational However, the vehicle could not be test test driven as it would not turn on. In summary they did not find any evidence of an issue or defect with the vehicle based on inspection and electronic data.

- Pomona, CA, USA

As I was entering a covered parking structure, I came to a complete stop at the entrance of the gate to obtain my parking ticket. I was driving very slow less than 5 mph, and engaged the brakes as to stop to get my parking ticket before entering the parking garage. I have my foot on the brake pedal, I am at a complete stop of 0mph for several seconds now, and suddenly the engine revved and my car lunged forward a bit. I had not lifted my foot from the brake pedal, and yet the engine revved and my car lunged forwards. My passenger at the time yelled, WHOAA why are you pressing on the gas!!? So my passenger in the car at the time was also startled by this incident and felt the car surge forward. He thought that I had pressed on the gas pedal. If someone was to be in front of my vehicle they would have potentially been hit with my car, or if I had been closer to the parking entrance gate my car could have hit the gate. I am highly concerned this just occurred as this could cause a great accident or injury. I have 1,100 miles on the car. It was purchased brand new. Another issue I have been experiencing is when I engage the gas pedal, it does not accelerate and takes a few seconds to accelerate causing my forward momentum to stall out, this is an issue when I have been trying to merge into traffic and my car does not drive as I have anticipated. I am not sure if this is an issue with it being in "ECO" mode or not, but there is a stalled acceleration issue, that happens sometimes, but not always and I cannot pin point why it is happening at certain moments.

- Wolcott, CO, USA

Driver side and passenger side mirror, as well as rearview mirror vibrate. Driver, side mirror, and rearview mirror are the worst with the passenger rear view mirror better than the other two. Brought into Toyota of Dothan couple of times, and they say it-??s normal. This is not normal. It is a safety hazard. It started on day one that I own the car, which was July 3, 2023. There is known problems with previous models, as well as with the Lexus NX and RX models, which is based off of Toyota. This needs to be addressed and fixed. There were previous announcements made for 2019 year I believe of the RAV4, but there still is a problem with the 2023 models.

- Ashford, AL, USA

When the AC is turned on, the AC is not blowing cold AC air. Have turned on the AC to the lowest temperature setting, turned the fan to high, activated the circulation button and it-??s only blowing room temperature/warm air. Have tried different combinations of the settings and the AC quality is still only blowing room temperature/warm air. Have driven car to hotter temperature areas and the AC, at this point, is blowing warm/hot air.

- Daly City, CA, USA

When using an Apple iPhone 12 connected to the vehicle's head unit with CarPlay, and when using any navigation application (Apple Maps, Waze, Google Maps), the car's GPS position on the map randomly becomes extremely inaccurate. The car's map cursor suddenly jumps to a different road than the one the vehicle is on, heads in the wrong direction, or circles wildly. If using the GPS application for directions, the directions suddenly become incorrect. The issue never occurs when the iPhone is not connected to the vehicle's CarPlay display. This is a safety issue because it is extremely distracting or dangerous if the driver is using the GPS application for navigation and is directed to the wrong road or becomes lost in an unknown area due to failure of the navigation application on CarPlay.

- Scotts Valley, CA, USA

For the last six months our vehicle has had it's infotainment system malfunction. It shuts off unexpectedly while driving or stopped. It shuts off and on repeatedly as if car is turning on and off. The bright warning sign will show and proceed to act normal then again 5-10 seconds later it shuts off again. This issue happens with and without a phone connected to it via bluetooth. While screen off the rear view camera does not work and nothing else is operable within the screen/ infotainment system. We've brough car to dealership three times in six months.

- Lemon Grove, CA, USA