10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 1,533 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2024 Toyota Rav4 Hybrid. The contact stated that while attempting to park the vehicle in a parking space, the vehicle accelerated without warning. The vehicle crashed into a tree while the contact's foot was firmly depressed on the brake pedal. The air bags did not deploy upon impact. The contact did not suffer any injuries and did not seek medical attention. A police report was not filed. The contact stated that two days prior to the failure, the "Hybrid System Fail" warning message appeared on the instrument panel. The manufacturer was notified of the failure. The vehicle was taken to an independent mechanic for a repair and an inspection. The contact was informed that the vehicle's black box did not record a vehicle failure during the accident. The body of the vehicle was repaired. The failure mileage was approximately 4,600.
- La Palma, CA, USA
I'm driving a rental Toyota RAV4. I stopped the car at a curb, pushed the button to turn off the engine, and got out. There was a beeping sound (accessory on beep). I ignored it, as I wanted to quickly check something outside. I started to walk away and someone yelled 'car rolling'. I ran back, couldn't block the heavy car, opened the door and jammed on the foot brakes. Then I noticed the car was still in Drive. With no engine-transmission torque against the wheels. The car is proximity-keyed, but does not require the transmission to be in the Park position, to turn the engine off. This has happened twice in my driveway as well. In retrospect I'm lucky not to have been struck or run over by the car or clipped by the door. -------- Yes I 'should' have put it in park. But every regularly keyed vehicle I have driven won't let me remove the key until it is in Park, and as I said this has happened when I was doing other things in the car in my driveway. Going proximity keyless has dropped the transmission interlock requirement. This is a recipe for disaster.
- Derwood, MD, USA
- Omaha, NE, USA