Impact is to software. Apple car play is malfunctioning. Will not allow bluetooth calls while apple car play is active. Phone will continue to ring on screen however, and will not be able to take call handsfree while driving. Call will not allow communication from driver to caller, only can hear caller. Concerns have been ongoing since May.

- Phoenixville, PA, USA

The display panel keeps going blank. I called the dealer months ago to notify them and was told they have not been notified of ANY recalls!!! I called two weeks ago to be told there IS a recall but nothing is available to correct this issue! The backup camera is useless at times. THIS IS A MAJOR SAFETY ISSUE!!! In addition, I drive for a living and my car is used for work solely for my business. I cannot access the GPS feature. I purchased this RAV4 solely for my business. When will this issue be corrected? Disappointed consumer!

- Gandeeville, WV, USA

Driving on a city portion of Highway 69 between Prescott and Prescott Valley, traveling about 45mph, the panoramic moonroof suddenly exploded. There was no one near us and the road is newly paved so no obstacles. Glass shards rained down on us. This happened on a normal day about 75 degrees. Totally unexpected. I did sustain a cut on a finger. This could have harmed one of us with flying glass. We have contacted our insurance company and directed us to a collision compare place. In checking online, I see that others have experienced the same problem and there are lawsuits about this issue.

- Prescott, AZ, USA

Recently, I have been noticing that my defroster has not been working properly. Only defrosting a portion of the windshield in the front. I have also noticed that my GPS screen will sometimes go completely black while driving. I am also having to reconnect my phone every time I am in the car after it has already been connected for some time throughout my drive. I am not sure completely what-??s going on, but I have noticed that the recall that is currently out for Toyota. My car is having the same issues. There is no warning lights or anything that have come up. I did contact Toyota customer care about the issues.

- Fort Worth , TX, USA

Had to have my 2024 Toyota RAV 4 towed for a second time in 2 month after driving in heavy rain. During the first instance, I drove less than 10 miles on the highway in very heavy rain. Arrived at my destination, put the car in park and the engine and RPM meter started pulsating, revving feeling as if the car were going to stall. Turned the engine off, had the vehicle towed to the dealership who found "no issues" with the car. Again on September 23, 2025, I drove through a heavy rain storm, arrived a my destination and again the engine/RPM were pulsating/revving. An hour later when I went to leave (in no rain), started the vehicle and the engine began to sputter, all warning lights on the dash board went on including in part "Parking Support Brake Malfunction Visit Your Dealer", "Pre-Collision System Malfunction Visit Your Dealer" and "Engine Stopped Steering Power Low", and the engine sputtered and shut off. Had the vehicle towed to another dealership where it has been for 5 days with the technician telling me he cannot replicate the issue. This is a serious problem for a new vehicle with 17k miles. Not only is this is a safety risk due to vehicle failure/shut down, it is a serious defect in a product that I paid $40,000 for. Please do all that can be done to force Toyota to fix this issue, as it appears based on review of similar complaints on this website that this is happening quite a lot. Separately, it is more than concerning that total engine failure does not generate codes sufficient for Toyota technicians to diagnose such a fatal problem.

- Palm Beach Gardens, FL, USA

While driving, I heard a loud noise on roof of car. The sunroof/moonroof spontaneously shattered, pieces of glass around edge came loose and flew off and part of the frame dislodged. No cars around that could have thrown something up on top of car to cause this. I took to Toyota dealer and they said it was not under warranty and refused to cover. I filed a claim with AAA insurance and they don-??t think they can cover because, according to their assessor, it appears to be a defect with no single point of contact to cause the shatter. As is, the car is not safe to drive for fear of glass completely breaking and flying off, as well as there being no protection from the roof, as the sunroof/moonroof critical to the integrity of the car.

- Los Ranchos De Albuquerque , NM, USA

AC drainage system easily clogs and creates undetectable leaks on the interior of the car that create flooding in the car and mold growth at least a month before visible water collection and smell. This is widespread across Toyota vehicles and my dealership reports at least 4 cars a month with this issue which is a high occurrence. This issue is undetectable and is a major health concern for passengers causing a major safety risk, especially since undetected. There is documentation of this issue across Toyota models and Lexus models

- San Francisco, CA, USA

Car Play, GPS, Voice Control system. Car Play and GPS is always off, sending wrong directions to get to a place. Voice control system interacts without being started by driver. I have been to the dealership where I bought the car; they know and acknowledge there is something wrong but they said there is no resolution at the moment.

- San Anotnio, TX, USA

At the beginning of April, 2025, Toyota began sending unrequested solicitations to subscribe to its -??connected services-?? to the multimedia display in the center of the dashboard of the RAV4. Those solicitations take over the entire screen and prevent any other use of the display until the driver takes affirmative steps to dismiss the solicitation. They also interrupt the connection between an iPhone and the display, which requires the driver to completely reset the connection between the iPhone and the display. It can take up to five or six separate steps to click through additional screens, in different locations on each screen, before the display returns to its original state. This is particularly dangerous when the prior use of the display was for navigation, as the map cannot be returned to without going through those screens and presses. The steps required to remove these unwanted solicitations create a materially dangerous likelihood of distracted driving. I have never at any time given Toyota permission to send me these unwanted and intrusive electronic message solicitations, and I have explicitly revoked any and all such permissions which Toyota might claim were created by my purchase and.or operation of the vehicle. I request that an inquiry be opened and that the inquiry determine that Toyota's forced interruption of the operation of a vehicle such as my RAV4 is a safety defect and that Toyota be ordered to discontinue its dangerous practice.

- Rio Rancho, NM, USA

It is good

- Herndon , VA, USA

Bought a 2024 Rav 4 on Oct 4,2024. Has a little over two thousand miles in it now. On two different occasions the vehicle has lurched pulled forward while I was sitting stopped foot on the brake. The first incident I was stopped at a stop sign waiting to enter a highway. All of a sudden the motor revved up and vehicle began lurching forward the brake I was pushing on would not stop the vehicle. I was dragged from the stop sign to the highway. I had to turn the key off to stop the Vehicle. The second incident was about a week later. I was stopped at a red light. Foot again on the brake. Suddenly the engine began to rev up and lurching against the brake. I immediately turned the engine off this time. Finally got the vehicle towed to Postoak Toyota in Midwest City where I purchased it. Postoak had told me three different times that I would have to to pay the tow fee or drive the unsafe vehicle to them. About an hour and a half drive. Finally Triple AAA said I was covered through Postoak. Had vehicle towed on May 31 2025. On June 3,2025 I was informed by a Postoak mechanic there was nothing found wrong with my vehicle. I was informed the vehicle has a start stop feature and letting my foot off brake when stopped would cause a small lurch. What happened to me twice in the Rav 4 was no small lurch. Literally dragging me with my foot squarely on the brake. I drove an Escape for six years which had the same start stop feature. Never did the Escape lurch forward.

- Seminole , OK, USA

I bought my car in the end of November 2024, and in April 2025 which is less than 5 months and the car's been driven less than 2,000 miles, I noticed the black plastic parts of my car in the front have been melting. This is a defect in the material composition. I see a good amount of other people sharing their similar melting experience on online platforms. When I brought the car and shown pictures to a local Toyota service center, Toyota says it's due to solar convergence. I also called Toyota corporate, and they told me it's not my fault. But they're not helping me fix the issue and repair my car. This should be under warranty. I just bought my car. I do not live somewhere with hot weather. It doesn't make sense, and it isn't acceptable for the car's plastic material on the outside to be melting like this. It's a safety concern that my car parts are melting.

- Oakland, CA, USA

Driving on the interstate highway when the sunroof glass just shattered. Luckily the cover was closed so no one was hit by the glass. Cars behind me could have been hit by flying glass. I have heard of this happening in the 2021 Rav 4's. The sunroof was looked by a Toyota dealership and they didn't say anything about it, only saying it was not covered under warranty. There not indications of cracking or any else prior to the shattering.

- Fargo, ND, USA

Today on 4/1/2025 while driving home, the roads were wet/slushy, it was actively rain/sleeting outside. During the drive, my lane assist and front impact assist was disabled due what the dash read of "sensor blocked" or somthing similar. I got home minutes later and pulled into my garage, put my car in park and sat with it idling in park for about 2-3 minutes, at that time, is when I felt it start to shake a little bit and then it shut off by itself. A warning popped up on my dash that read "engine stopped, steering power low".

- Big Lake , MN, USA

Car was stationary in a fast food drive-thru. The car started shuddering/idling funny and rpm needle was jumping a bit. Turned the car off and tried to turn it back on and the car would not crank. (I then had to put the car in Neutral and have some workers at the restaurant push my car out of the drive-thru). After about 5 minutes of sitting in the parking lot, the car finally cranked and I was able to drive it home normally. This happened after a heavy rain. Message on the dash said something like "Engine off Power Steering Low."

- Belden, MS, USA

Sunroof imploded. No point of impact, glass broken on seam of sunroof

- Columbia, SC, USA

The forward panel of the panoramic sunroof on my 2024 Toyota hybrid XSE spontaneously imploded. There was not impact from a rock or other object, no potholes or other defects in the road, and this did not occur under overpass. The car is less than 1 year old and it appears to be a common occurrence in similar models over the last few years. Toyota denies that this a defect in their materials or manufacturing and continues to insist that each instance of the panoramic sunroof must have been caused by outside factors.

- Summerville, SC, USA

Moonroof spontaneously shattered, much like an explosion, while driving.

- Champaign, IL, USA

Vehicle said steering power low and caused engine to shut off. Tried to crank several times and car would come on but would not crank correctly. I believe water got into the power steering due to it raining outside. This is the first time I have had this happen with my car

- Sunset, SC, USA

I am experiencing (along with many other customers) software issues related to navigation. Toyota acknowledges the issue, wherein the head unit on the car gives bad gps data when it communicates with the phone via AirPlay. This causes the any navigation system to think that you-??re in the wrong location. Symptoms include having the navigation think you-??re not on the highway and it rerouting you every time there is an exit. I almost got into a car accident following erroneous routing. While it-??s a software issue, (technically, the head unit is not clearing the memory in the onboard computer properly, there-??s a memory leak) it makes the car undrivable and we bought it brand new. The most disappointing part is that Toyota says there-??s no fix and we just have to live with it. We have 10.5 monitor that displays completely false and dangerous information. That-??s like saying I buy an iPhone but my calling function on the phone doesn-??t work and Apple saying your stuck with the faulty phone. Given the sophistication of a modern day car, I believe software problems are just as important as faulty brakes or airbags. In fact this issue is dangerous everytime you get in the car. I experienced this issue occurred when I was on the highway when I had no way to stop and could not rely on my navigation. It is so dangerous. It-??s reprehensible that Toyota does not have to be held accountable for this. I don-??t know what to do with my car. I don-??t feel safe driving it. Just to be clear, my phone works on other Toyotas, so not a phone problem. I-??ve also tried other phones on my car and all have the same problem. The master technician said he sees this commonly on cars but he has no fix. Toyota will not replace the head unit. They are unable to do anything.

- Worcester, MA, USA