5.2
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 18,330 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Seat belt retrieval spring (weak). I have both models 2013 and 2014. Neither model has a strong retrieval spring, leaves the medal buckle loose and hanging in door jam, it gets slammed in the door. Will deform at some further point and not engage. Door locks. Not sure if mandatory by regulation, door locks don't auto lock after car starts to roll forward. Backup screen, just as you start to back up and, on the roll. The screen blocks out the top 1/3. it connects and tells you, your blue tooth items are connected or not. That message should be delayed until after being in reverse. The top 1/3 of the screen is pretty important. Engine noise, a winding noise, on acceleration. I'll be in touch with Toyota on this issue, (telsa motor). They are aware of the issue, friend had a drive unit replaced by Toyota already in North
- Red Bank, NJ, USA
While driving approximately 70 mph in the hov lane of the 405 fwy, an error message appeared stating that the car was in "neutral". I tried to shift it into "drive" but it would not respond. Since there was no room in the center divider to pull over, I coasted as safely as possible to the right through 5 lanes of traffic and stopped on the right shoulder. I restarted the car and it ran fine after that. There was a message indicating an ev system error and indicated I should immediately take the car to an authorized dealer, which I did. The dealer replaced the motor and the problem has not returned.
- Tustin, CA, USA
- San Jose, CA, USA