5.6
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 15,800 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Was driving in city at about 30 mph, car stopped having propulsion, stopped with a shudder and warnings lights pop up. "check ev system" was able to reset the computer by powering off/on for 3 cycles to make it over to the curb. Called tow to Transport to the dealer. Send me away after resetting the error message in the computer. Week later it happened again backing out of a parking spot. Now Toyota is blaming my add ons like charge indicator (showing volts/amps of the J1772 input) and the fact I fitted a trailer hitch (for a bike rack). Which has absolutely nothing to do with the electrical propulsion system.
- Camarillo, CA, USA
Lost driving power on highway at 45mph. Car switched automatically to neutral. Displayed "check ev system. Take to dealer" warning. Was able to turn power on and off and regain motor, but still displayed message. Drove home. Took to dealer next morning.
- Mountain View, CA, USA
Whilst driving at 70mph on the hov lane of the freeway, the car switched into neutral and coasted to a stop. Because this happened at night, and on a lane that does not have a stopping lane, it was grossly unsafe as cars whizzed by. The car was towed to a dealer for repairs. The dealership, Toyota carlsbad, has informed me that a new drive motor will be installed. Unfortunately, this issue with the propulsion system failing is common in the Toyota Rav4 ev (it uses a Tesla motor). There are so many drive motors being replaced right now, I have to wait at least two weeks for a new one. Others have recently waiting up to a month.
- San Diego, CA, USA
I was driving on the freeway going about 65mph in the hov lane when the accelerator pedal stopped working and a warning light came on the dashboard. I was not able to get over to the shoulder due to not having power and all of the cars on the freeway. I came to a complete stop, powered off the car and then powered it back on again hoping it would work and it did. Power came back to the accelerator pedal and I was able to safely take the car to the dealership. Luckily I didn't create an accident and nobody was hurt. I took my car to the dealership on Dec 16 2014 and I just got my car back yesterday January 31st 2015. The dealer replaced the drive unit assembly which they said they were waiting to receive the part from Tesla.
- Torrance, CA, USA
- Castro Valley, CA, USA