10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 10,450 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2018 Toyota Rav4 hybrid. While driving 35 mph, the brake pedal was depressed and failed to respond. There were no warning indicators illuminated. As a result, the contact crashed into another vehicle and a guardrail. The air bags failed to deploy. There were no injuries and a police report was filed. The vehicle was towed to the dealer (thompsons Toyota, 140 forni rd, placerville, ca 95667), but was not diagnosed or repaired. The manufacturer was notified of the failures and advised the contact to wait for the dealer's diagnosis. The failure mileage was 2,000.
- Sacramento, CA, USA
- San Ramon, CA, USA