3.7
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 34,333 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2002 Toyota Sequoia. The brake rotors and pads wore out quickly. This caused shaking in the steering and extended stopping distance. Consumer took vehicle to the dealership on 12-12-2002, and they replaced the caliper assembly, the front calipers, back plate, and bearings. This problem occurred again on 8-5-2004. However, warranty expired. Consumer took vehicle took vehicle to dealer because the front end vibrated again and there was a grinding noise. The dealer replaced the brakes pads and machined the rotors. The third time was on 7-29-05, the rotors, calipers, and pads were completely worn out. The vehicle is currently being repaired at the dealership. There is tsb BR0052 on this issue. When consumer contacted the manufacturer, they said that they would send an attention notice about the tsb to the dealership. They told consumer when he got to the dealership that he should talk to the customer service representative, who was unavailable at the time he contacted the dealership. As of now the consumer has not been able contact the customer service representative.
- Clovis, CA, USA
I am having front brake vibration on a 2002 Toyota Sequoia. I see where Toyota has issued a tsb (BR00502) on this. My concern is safety. At interstate speeds when I brake the vibration is severe. I have contacted Toyota and they refuse to fix the problem because I have 42,000 miles on my car. Does NHTSA consider this tsb a safety problem?
- Hemingway, SC, USA
While on vacation in Florida, our 2002 Toyota Sequoia just froze up. It would not move. Luckily, no one was hurt, however, when the tow truck finally came, the only was to get it up on the flatbed was to drive it on backwards. It turns out all the bolts were loose on the calipers. The only people that had worked on my car was the Toyota dealer after a complaint I had at 15,000 miles. I have since had my Toyota dealer look at it, and they serviced it again after receiving service bulletins on the subject. Get those brakes looked at every time you service your vehicle.
- Suwanee, GA, USA
The brakes on my 2002 toyata Sequoia is failing or has failed. There are several complaints on the websites and Toyota have some service bulletins out. I consider this a very serious saftey problem and would like to see an investigation and possible recall on this vehicle.
- Tulsa, OK, USA
At approximately 8000 miles and just 3 months since new, the front whells started to vibrate during braking and dark soot deposits seen on front wheel rims. Vehicle taken to dealer for service check and was told rotors were warped from overheating and was a known problem. Dealer installed brake upgrade package (larger design brake calipers and pads) and turned brake rotors offered free of charge by toyoya. Vehicle has since been driven for 3 months with new upgrade package installed and front wheels are again vibrating same as original design problem.
- El Cajon, CA, USA
- Natick, MA, USA