10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 45,167 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I've been dealing for several years having air-bags being replaced. When an appointment is given, I go to dealership and am told no one has placed an order for the parts.ms dept. Of transportation contacted me and said they have made the request for repair and estabrrook Toyota of pascagoula has said there is no record of any correspondence.
- Moss Point, MS, USA
The vehicle was stationary then the gears were moved while having foot on brakes however the breaks were stuck and the vehicle was not able to be stopped causing it to run into the house which had caused unbelievable damage. None of the airbags deployed.
- Finksburg, MD, USA
Takata recall
- Portland, OR, USA
Seats beats always getting jammed when trying to put then
- Jackson, MS, USA
Takata recall Toyota customer service and my local Toyota have been unable to remedy this defect in the last 3 weeks nor can they tell me when they might be able to. My answer is always, "the part is on backorder". I was also told by Toyota customer service that my vehicle was safe to drive as long as there was no one in the passenger seat, that there were sensors that would not allow it to deploy if there was no weight in the passenger. I have specific questions: 1. are there sensors on a 2004 model 2. is my vehicle safe to drive with no one in the passenger seat 3. does Toyota in fact have a priority system set up for owners who live in high moisture areas. 4. if vehicles can be traded from dealership to dealership why can's parts? I have contacted Toyota customer service twice (case # 1604290026) who put me in contact with dealership customer service, which simply transferred me back to the parts department, who again told me parts are on back order, call back again. My first step was to call the Toyota hot line for the recall, confirm dealership had part, and schedule to get it repaired. When I arrived at the dealership I was told they did not have the part. Simply put, is my vehicle safe to drive because I have made every effort to get the repair accomplished.
- Eatonton, GA, USA
Takata recall. I received the recall notice around June or July of this year. I scheduled the repair with our local Toyota dealership. They gave us the date to bring it in. My wife took off from work and took the car and then they did not have the repair parts in stock and said we would have to reschedule. I am off work for the rest of year for holidays so this morning I called to reschedule and now they tell me they only have one tech who can do the repair and he is off until Jan 15th. Now if this is an urgent safety recall and no one should ride in the passenger seat, please explain to the Toyota dealers what urgent safety recall means.
- Bowling Green, KY, USA
Takata recall. The contact owns a 2004 Toyota Sequoia. The contact received notification of NHTSA campaign number: 15V286000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Chickamauga, GA, USA
The contact owns a 2004 Toyota Sequoia. The contact received notification of NHTSA campaign number: 15V285000 (air bags), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Sparks, NV, USA
The contact owns a 2004 Toyota Sequoia. The contact received a notification of NHTSA campaign number: 15V285000 (air bags) however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Prescott, AZ, USA
July 2015 I received notice of the airbag recall for my vehicle. I have called the information # X2 only to be told this recall will be managed by zones. There is no plan for my zone apparently and no one at Toyota can tell me what zone I am in and when that zone will receive attention. In addition, although they offer you an alternative vehicle they do not offer you a comparable vehicle. I now have a vehicle that I can't fit eveyone in, no plan to fix my vehicle and no workable replacement vehicle. To add to the safety concerns there is no guarantee by vehicle will get fixed within the next year, much less be available and safe for the winter months when ice and snow in mn often require a 4 wheel drive vehicle for the 50 mile round trip to work.
- Chatfield, MN, USA
The contact owns a 2004 Toyota Sequoia. The contact received notification of NHTSA campaign number: 15V285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
- Albuquerque, NM, USA
The contact owns a 2004 Toyota Sequoia. The contact received notification of NHTSA campaign number: 15V286000 (air bags) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Roanoke, IN, USA
The contact owns a 2004 Toyota Sequoia. The contact stated that the recall notice for NHTSA campaign number: 15V285000 (air bags) was received in August of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
- Granada Hills, CA, USA
I have had a safety recall on my vehicle. First notification came in July. 6-7 weeks later still waiting. Contacted Toyota directly via the number provided. Their only comment is that they have done their part by alerting me to the safety issue and when the "part comes the part comes." They had no concern for the fact that this means I have to drive two vehicles to get my family anywhere, although they did encourage me to go rent a vehicle from the dealership until the parts come in. Really" an indefinite rental cost for something that is a manufacturer defect" I think Toyota are great because they last and last, however I think Toyota Corp is the worst when it comes to dealing with things they are responsible for.
- Chatfield, MN, USA
The contact owns a 2004 Toyota Sequoia. The contact received notification of NHTSA campaign number: 15V285000 (air bags)however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware. The contact had not experienced a failure.
- Chicago, IL, USA
The contact owns a 2004 Toyota Sequoia. The contact stated that the dealer declined to service the vehicle under NHTSA campaign number: 15V285000 (air bags). The manufacturer was notified of the issue and stated that the state that the vehicle was registered in was not considered in a high humidity zone. The contact had not experienced a failure.
- Oakville, CT, USA
The contact owns a 2004 Toyota Sequoia. The contact received notification on NHTSA campaign number: 14V655000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Palm Coast, FL, USA
The contact owns a 2004 Toyota Sequoia. The contact stated that that the air bag warning light illuminated on the instrument panel. The contact mentioned that NHTSA campaign number: 14V655000 (air bags) was received however, exceeded a reasonable amount of time. The dealer stated the part was not available for repair on multiple occasions. The manufacturer was made aware of the delay. The vehicle was not repaired. The failure mileage was 124,000.
- Port Arthur , TX, USA
The contact owns a 2004 Toyota Sequoia. The contact received notification of NHTSA campaign number: 14V655000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
- Jacksonville, FL, USA
- Stewartstown, PA, USA