3.4
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 38,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Vehicle rear window and rear wiper failure. Began this activity at 10,000 miles, on an intermittent basis and each time in dealership service dept., they could not recreate the problem while still in the sign in area, so no record of complaint was entered on vehicle information. Window and wiper last operated July 2008, at approximately 35000 miles; however, as this has been a very dry summer and fall, use of the equipment has not been required therefore the failure went undiscovered until approximately November 2008. At dealership, during oil change 12/13/08, attempts to address concern were meager at best. This has been an ongoing problem with this service department, and lack of documentation is Toyota's only defense in refusing to fix this problem. They have determined that they have spent more than enough time on it "for free" and will not do anything else until I pay for it. The lack of documentation shows that they have a breakdown in their business practice and this issue is now unresolved.
- Greenwood, IN, USA
- Pelham, NH, USA