10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 61,906 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The back cover of the middle seats are broken and removed.I tried to replace them but, I can not. The irons that hod the seat are uncorvered and not safe. When people, if they have long legs I do not think it is safe safe for them. The car is not able to player neither radio nor cds. When trying to play either radio or cd, it makes a crazy noise. The vehicule is still in motion.
- Brighton, MA, USA
Toyota service said the rear sub-frame is rusting and eventually rear wheels could separate from vehicle. This was discovered while Toyota was replacing the main frame under a class action suit.the sub-frame was not included in the suit' therefore Toyota wants me to pay the entire cost of $2550
- Salem, MA, USA
My vehicle involved in a recall in which there is excessive rust in the frame mainly in states where there is snow and uses salt in roads, Michigan is one of these states where I use to live and my car is registered in, however I just relocated to ca few month ago, the dealership and Toyota acknowledge that my vehicle is affected with this recall, however Toyota refuse to do it in the state of California! but if I take my car back to Michigan they will do it, its 3000 miles away and not planing to go back please help Toyota case # 1902071493
- Yuba City, CA, USA
Rusty parts (rust extended warranty) the back window on my 2008 Toyota Sequoia fell down abruptly while traveling on the highway. The vehicle was in motion. Items flew from my back window and I was forced to slow down abruptly and prevent drivers in my rear from being in an accident. After pulling over, I had to retrieve those items on a busy roadway. I attempted to diagnose the issue by powering the window back up, but it wouldn't work. I attempted to push the window to the up position and it would not work. I had to secure my items and drive home slowly. Later that day, I conducted some research online and found out the 1st generation Sequoia was issued a recall for the same exact problem. Apparently, the issue was due to a faulty window regulator from rust. Unfortunately, I do not see any recalls for the 2nd generation models. I took my vehicle to a local mechanic and once they examined the back door, they diagnosed that the cause for the window falling down abruptly was indeed from a rusty regulator and rusty parts. I conducted more research and found out that Toyota has been infamous for installing parts that rust over time. Toyota issued an extended warranty for rust, but it doesn't state specifically what it covers. I contacted Toyota and they instructed me to take it into a Toyota dealership. I was told that the rust extended warranty recall pertains only to the undercarriage of the vehicle and not anything else. The notice is the mail did not specify the undercarriage. My rusty parts are not covered under the extended warranty for rust. It is not right that Toyota is finding a way to remove themselves from any liability with their vehicles developing rust over a quick period of time. If a recall was issued for rust on the frame, that's an indicator that Toyota uses poor quality parts.
- Montgomery Village, MD, USA
The rear liftgate on our 2008 Toyota Sequoia started acting up late May 2016. The liftgate lock actuator began getting stuck and very difficult to open. Now it cannot be opened by neither the power liftgate button nor manually with the handle. We can see that there is evidence of excessive rust on the actuator. It has seized and are now very concerned that in case of an emergency we will not be able to escape through the rear of the vehicle should all other exits are blocked. Not even the rear window is working and believe that there is a defect affecting the components inside the liftgate itself. Upon researching the matter we have discovered that there are several similar complaints from owners of the same vehicle. We feel this warrants an investigation into this safety-related defect to find out what is causing the excessive rust/corrosion and mechanical failure.
- Gurnee, IL, USA
I was driving on I-15 in Utah when my passengers heard honking and looked around. Suddenly a white car swerved close to me and cut me off. The driver was looking down and continued to swerve around. Then slowed and put on her flashers. She continued to swerve and then followed us off the freeway. She stopped at the stop light and said we had hit her. I said that was a lie and she had been swerving into my lane and people were honking at her. We drove to ikea and she did not follow. Then I filed this complaint. I am concerned for the safety of me and my passengers. She was not friendly. I attached her license number.
- Liberty Lake, WA, USA
The rear hatch switch pad melts rendering the handle inoperable. Toyota claims this is not a defect yet, many Sequoia owners have same complaint. Toyota says over $400 to repair. Toyota denies the rear hatch is covered under warranty extension for doors 11/5/17
- Sherwood Forest, CA, USA
The rear liftgate exterior handle literally melts in the summer and freezes in the winter. It makes it so the rear liftgate doesn't open and sometimes doesn't close. I recently got a recall notice for exterior door handles not operating due to the above described manlfuction but haley Toyota in midlothian Virginia said it's not covered. They said it's over $400 to fix.
- Chesterfield, VA, USA
The rear lift gate has an electronic button that you push to open. This is covered by a rubber that degrades and melts over a short time, exposing the electronic switch witch has constant power, resulting in what could be a fire hazard. It also freezes and becomes inoperable at times during cold weather and there is no other way to open the hatch. In the summer, it becomes sticky and a mess. I reported this to Toyota and their response was that they were not responsible for the effects of cold temperatures. It has been an ongoing problem since I purchased the car used. I have noticed it is a popular item on many Toyota webpages, and not specific to just the Sequoia model.
- Columbia, MO, USA
The 2008 Toyota Sequoia only has 35,300 miles on it and while it was in for oil changed and on the rack, the mechanic noticed a severe rusting issue on the frame. The vehicle has severe rust on the frame in particular the rear axle assembly, including the welds that hold the frame together. I am very concerned with the issue of the roads and stress of potholes that the frame and welds could become severely damaged and possibly break off on the road in particular at high speeds. I have never seen rusting this bad since the automobile industries use of recycled metals. I am concerned because of the use of this vehicle to Transport my family.
- Merrick, NY, USA
I was driving in rain going about 35-40 mph entering a curve when I saw a car stopped in front of me turning into a driveway. I tried to hit the brakes but my car actually accelerated to 55-60 mph hitting the vehicle from behind. It threw the car I hit over 100-200 feet off the road into a tree. My car continued to accelerate and finally stopped 1-2 football fields' length up the road. I had over $23,000 worth of damage to my car including a cracked frame. It took over 6 weeks to get my car fixed because the Toyota dealership kept finding more damage as they worked on it. It was not totaled even though I had insurance that would have totally replaced the car with a new one if it were totaled. I feel the car has never been the same since. I sustained shoulder, neck, back, and R knee injuries where I kept trying to hit the brake to get the car to stop. When the police arrived I told them the car would not stop but actually accelerated when I tried to hit the brake. I reported the accident to corporate Toyota but they never got back with me. Soon after there was a recall where something had to be replaced on my accelerator. I was very upset that I never got any response from Toyota about my accident.
- Athens, GA, USA
When driving on the freeway, the left rear "vent" window had its glass come completely out of the channel which holds it, and was dangling by just a bolt. Upon inspecting the window, I found that the window's adhesive had completely failed. I reported the problem to the Toyota dealer, and even though the vehicle was still in warranty, they refused to repair it without charging me the full repair price. The risk of a glass window falling off of a vehicle at high speed seemed very high to me, but the dealer said there were no recalls or safety problems.
- San Francisco, CA, USA
2008 Toyota Sequoia, prior to nationwide recall I have complained to Toyota concerning unresponsiveness of the accelerator pedal, as well as other defects in vehicle and I continue to be ignored by both manufacturer and dealership, with dealership making excuses by saying things like different parts of the body where made in different factories causing there to be variants in the color of the vehicle bumper from the rest of the body, and that they are not that familiar with the new model Sequoia since they haven't had them in the shop yet (excuse made in 2009). I made a written request in November in regards to what I call unresponsiveness of the accelerator pedal, when I push the pedal some times the car will accelerate rapidly other times it would do nothing then jump and accelerate without me putting access pressure on the pedal. I also reported on defects in leather seats and body color which is two toned by defect to name a few of the issues. The manufacturer called me, referred me back to the dealership and again the dealership will not do anything about the issues as minimizes them. Here we are in 2010 my car still accelerates when it wants to instead of when I want it to, I still have a car with exterior and interior defects and poor workmanship. And was insulted when the only thing I have received from Toyota was a post card asking me to pay over $200 for a dvd to update my navigation center, which is adding salt to the wound that Toyota has dug if anything Toyota should be doing more then a temporary fix for customers and making us pay more money to fix their issues. The unpredictable acceleration is not from a sticky pedal I believe its electrical, possibly from other electrical devices, such as cell phone, garage door opener remote, gate remotes or door access remotes, all which I carry from time to time in my vehicle, however I cant put my life in danger testing out my theory. Something needs to be done soon, either replace the cars or pay up.
- Camp Springs, MD, USA
- Sturbridge, MA, USA