5.7

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,000 miles

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problem #1

Jun 102009

Sequoia 8-cyl

  • 15,000 miles
Engine oil seepage (or slow leak) at the cam housing and engine head connection (gasket seam) area, above the exhaust manifold, on the right-hand-side engine cylinder bank. Oil first detected at 9,000 miles (vehicle was purchased new). Concern: Possible engine fire if the oil seepage becomes worse over the course of additional miles driven. Oil seepage should not occur in an engine this new - especially in areas near a hot exhaust manifold. Other similar Toyota V8 engines appear clean at the same area - no oil residue apparent in other Toyota V8 5.7L engines of similar specifications. This appears to be a material surface manufacturing defect in my vehicle's engine. Engine info: Toyota 5.7L V8 corrective action: I took the vehicle to Toyota dealer to repair the seepage or leak to avoid a possible engine fire (as a preventive measure), and dealer told me I had to call Toyota. I called the Toyota customer experience center 1-800 number and the recording stated I was not able to speak to a Toyota representative and I should call back later. I have not been happy with Toyota's customer service. When I asked a service manager at a dealer about getting this repair done under warranty, he responded by saying "I can't do that to Toyota." It is unfortunate that Toyota values itself more than it values customers.

- Saratoga Springs, UT, USA