I live in the high rockies and travel daily for work. I have left my studded tires on year-round for 10 years. This is my 3rd time using General Grabber Arctic studded tires. The side wall is damaged on 2, the studs are missing in sporadic spots. They have only been used approx 18k and are worn. The Manufacture tread warranty is 75k. Tire rack wont honor the tread wear and also are requiring me to purchase new tires that have sidewall damage and they may reimburse me. I did purchase road hazard, although Tire Rack uses a 3rd party. The manufacturer told me that these tires are only to be used 43 degree or less temp, which on a summy winter day in the high Country it can be 70- neg 20 degrees. The also said once I stud the tires it voids their warranty, as well as they offered to reimburse me to replace my tires, but only will give me 25%. Between Tire Rack and General, they are not providing a solution and now I will have to drive on worn tires this winter, as I can not afford to replace out of pocket. They are not allowing a solution, in which it jeopardizes the safety of my family. It's also against the law in Colorado to drive on tires that the tread is worn. Point being these tires should not have worn this quickly and they just care about money and not the consumer's safety.

- Cedaredge, CO, USA

2014 Toyota Sequoia. Consumer writes in regards to ongoing steering wheel vibration issues. The consumer stated from the day of purchase, the vehicle exhibited a slight vibration. As the days went on, the vibration became more severe. The consumer returned to the dealer. However, they were unable to find a problem. The consumer went to another dealer and was informed, the vehicle had a history of having warped rotors, but they couldn't fix it, due to warranties from the purchasing dealer. The next day, the steering was vibrating even more, so the dealer replaced and balanced the tires. Three months later, the steering vibration had returned. The dealer rotated the tires. Seven months later, the vibration returned again. The dealer balanced the tires.

- West Palm Beach, FL, USA