10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 21,455 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On back door of minivan, the outside handle broke when we squeezed it to open. The door cannot be opened. Why is there no release from the inside? the quote to fix is $275-300. Also, on the rear sliding door (driver side, not an automatic sliding door), the push-button latch "sticks" so the door will not latch when closing; we have to pry the push-button out with a key or screw driver so the door will latch.
- Glendora, CA, USA
I bought a brand new Toyota Sienna ce in April, 1999. From the day 1, the passenger side sliding door is so tight that my teenage kid couldn't open. It is not safe in this way. It finally broke. I called Toyota usa and Toyota Canada (Toyota usa said this vehicle is in Toyota Canada's database, but I bought it at Chicago's Toyota dealer). Both Toyota customer support refused to check and repair it! I believe it is design and manufacture problem.
- Bolingbrook, IL, USA
Sliding door sticks. Cleaned and lubricated door seals and contact surfaces. Door does not appear to be loose or out of adjustment. I am afraid the door handle is going to break off because it takes so much force to open the door.
- Warner Robins, GA, USA
1999 Sienna passanger side door. When open, if activated by remote or inside the vehical the door will continue to close even if an object is in the path of the closing door. It does not stop and wait or warn you if someone/something is going to be caught in the door. Which has happend to my husband and my self.you have to have someome else reverse the door to let you out of it crushing you.this is not safe. I have small children getting in /out iof this van all day. The remote can be accidentially activated by holding it in your hand or placing iton the seat/floor of the van. This is what happend to us. The remote is hyperscentive my panic button goes off all of teh time just when holding the remote. My husabnd and I recieved large skin and mussle brusing and a few mouments of panic.I don't know what would happen if someone was not around to deactivate the door?
- Hagerstown, MD, USA
The passenger side power door has been intermittent for some time but usually worked after several attempts. At a car mileage of 77,000 the door opened and would not close. It was closed with great force but lost control and audible warning signals.this created a safety problem with children in the rear seats.
- Fort Worth, TX, USA
Push button on both side sliding doors sticks in, preventing latching of doors. Have to jimmy out the push button before the door will latch. Lubrication helps temporarily, but the problem worsens during hot days. Service dept. At dealer says that this is due to a problem with the latch assembly. Replacing it, but no guarantee it won't happen again.
- Shawnee, KS, USA
Intermittently both manual sliding doors are unable to open from inside. Dealer was notified, and unwilling to assist. Stated that vehicle was out of its warranty, and not covered under a manufactures recall. Manufacturer replaced locks, they paid for locks and consumer paid for labor.
- Hollywood, MD, USA
Sliding door does not lock into place, causing door to shut, which could become dangerous when passengers are entering or exiting vehicle.
- Noth Planfield, NJ, USA
Rear door latches do not catch, preventing doors from fully closing. Consumer has contacted dealer. Dealer has replaced the latching mechanism.
- Scarsdale, NY, USA
Sliding door sticks tightly. Difficult to open both from outside and inside. Dealership says spilled juices but not. Door latches replaced reluctantly. This is a safety concern! please help.
- Vienna, VA, USA
- San Leandro, CA, USA