10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 38,900 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2002 Toyota Sienna. The contact stated that while sitting with the vehicle at a complete stop, another vehicle crashed into the rear of the contact's vehicle. As a result, the contact's vehicle was pushed forward and the contact crashed into the rear of the preceding vehicle. The air bags did not deploy. The contact sustained injuries to the left shoulder and neck. The front passenger sustained injuries to the left leg and whip lash. A police report was filed. The vehicle was deemed as destroyed and towed to a salvage yard. The manufacturer was made aware of the failure. The approximate failure mileage was 92,700.
- San Jose, CA, USA
Another vehicle hit consumer's vehicle at 70 mph in rear, consumer ran head on into the guardrail, vehicle was totaled, none of the air bags deployed. Contacted dealer. Consumer states that the vehicle also has side airbags.
- Virginia Beach, VA, USA
- Lake Orion, MI, USA