10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 25 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
This is regarding the 2004 Toyota Sienna minivan. It is not a failure, but a design flaw that can be corrected by replacing a component or adding new components. When the audio on dvds is played through the aux in-cabin speaker system, the volume must be set at about 50 to hear it. The sound system does not include a memory recall for the volume of each source. The result is that when the dvd is turned off, the sound system defaults to radio or cd, at a tremendous volume that hurts the eardrums and also presents serious danger because of the distraction to the driver from the sudden booming volume, and its effect on the driver and passengers, including infants. Toyota should recall the van and install new components-- more specifically, memory components to control the volume of the various audio sources being routed to speakers (cd, radio, dvd). Nothing as been done yet by the dealer to correct this, though an inquiry to Toyota hq remains outstanding.
- El Dorado Hills, CA, USA
- Ventura, CA, USA