10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Nov 172007

Sienna

  • Automatic transmission
  • miles
Toyota ref #200711200190 (customer satisfaction reference #) my husband mini van sliding door cable shoot a very hard piece of plastic out and the cable dislodged from its hinge. Luckily that we did not have any one sitting in the path of the hard plastic which has a lot of sharp angles, and a pointing corner. I see this is major safety issue. But the customer sat. Rep (danner ??)is not taking this seriously. I talked w/ the dealer repair person that he said that he had saw a few of the same problem. I know my car is out of warranty, but I would feel very bad someone else is harm by this defect. I told Toyota that I intend to report this to the consumer safety to make sure people aware of this design defect.

- Granite Bay, CA, USA