Toyota's certified used vehicle powertrain warranty is useless!!!!!!!!!!!!!!!!!!!!! Even though there has been no owner abuse or neglect they are giving us a hard time about rebuilding or replacing the engine. They have had the 6 days now and haven't "decided" if they will cover the repairs - even though the warranty is good until 100K miles and the van has 92K on it & the mechanics have already said their is no fault on our part - the bearings are no good, starved the top half of the engine for oil and blew the engine. No loner car, told it will be 2-3 weeks to obtain parts and do the work, and still don't know if I have to pay out of pocket or the warranty will pay it. WTF?????????????????????
Toyota's certified used vehicle powertrain warranty is useless!!!!!!!!!!!!!!!!!!!!! Even though there has been no owner abuse or neglect they are giving us a hard time about rebuilding or replacing the engine. They have had the 6 days now and haven't "decided" if they will cover the repairs - even though the warranty is good until 100K miles and the van has 92K on it & the mechanics have already said their is no fault on our part - the bearings are no good, starved the top half of the engine for oil and blew the engine. No loner car, told it will be 2-3 weeks to obtain parts and do the work, and still don't know if I have to pay out of pocket or the warranty will pay it. WTF?????????????????????
- Robin K., New Berlin, WI, US