10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 5 / 1
- Average Mileage:
- 80,862 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Toyota Sienna le 2006. Sliding door can not be completely closed. This is a manual sliding door. The driver side sliding door can not be completely closed. This problem happened several times in the past year or so. Previously it would close after several tries. But this time it would not work no matter what you try. It seems that one of the door locking parts does not operate properly. This is a serious safety problem because I have to drive the car with the door "half-open".
- Chantilly, VA, USA
My sliding rear doors are sticking or not closing/opening at all. The rear right sliding door when opened with the door handle needs to be tugged in order to open.
- Port Matilda, PA, USA
On February 25, 2012, the passenger side power sliding door on my 2006 Toyota Sienna would not close unless I applied force. For months this issue did not resolve and became worse to the point where we could no longer use the door. This became a safety issue as my three young children could only exit through the driver side door into the street side. This put my children and me in danger of being hit by passing motorists. Furthermore, in the event of an emergency, this exit point would not be available to us. After receiving the warranty enhancement notice we took the vehicle in for repair in July 2012, but were informed the part needing replacement, identified as "R/sliding door rear support latch and cable assy" was not covered even though the warranty enhancement notice clearly stated "rear sliding door latch assemblies" and "power sliding door cable assembly" were covered. I was told the part numbers did not match. In July 2013, I opened a case with Toyota customer service. They again informed me the parts would not be covered under the enhancement warranty. I expressed my complete disappointment for the lack of regard for my family's safety. Shortly after, I received a surprising call from the dealership explaining that the part in question was actually covered. Their error was upsetting. I had to take my vehicle in twice to finally have the door repaired and had to pay for an additional part, a hinge that caused the door to sag and drag against the body of the vehicle which contributed to the safety issue and also caused visible damage to the exterior. I'm thankful the door is finally repaired, but worry that this issue has great potential for recurrence. I hope the NHTSA investigates the doors as I see many others have voiced similar complaints. Although the warranty enhancement has been Toyota's solution, it does not seem to be fixing the problem.
- Cypress, CA, USA
The third row power seats are defective. They will not lock into place and are unusable.
- Sussex, WI, USA
Power rear liftgate struts have failed. They were originally replaced under the 2008 recall (they weren't defective at the time); however they have now failed. The door closes hard on you if you are not ready for it and it's not easy to prop it open or keep it open without potentially injuring yourself. There is no way to disengage or otherwise prop open the door manually.
- Sussex, WI, USA
Both sliding doors will not open from the inside, the child safety lock is off and still they will not open.
- Freehold , NJ, USA
Passenger side sliding door failed to lock. The "door open" light on the dashboard remained lit. This is a potential safety issue since the door could open while driving. I took it to Toyota dealership service department which identified faulty rear latch and gave me an estimate of repair cost of $526. This is an expensive repair cost which the consumer should not have to pay since the faulty latch mechanism is not a result of usage of the vehicle, rather it is probably due to a faulty design. Toyota should have issued a recall of this faulty latch mechanism.
- Carmel, IN, USA
The dash start cracking up for no apparent reason and the car is mostly park inside a garage day and night. I have called dealers and nothing has been done so far and I have been told that's a manufacturer defect and it should be corrected by dealer. The transmission some times does not change the gears and others stop to work and I could cause a rear end collision.
- Aguadilla, PR, USA
Bumped my head severely because recalled and replaced rear-hatch struts failed for a second time and wouldn't open the hatch completely. Toyota won't cover it again. Repair is excessively expensive.
- North Bergen, NJ, USA
The contact owns a 2006 Toyota Sienna. The contact stated that the rear passenger side sliding door failed to open. The vehicle was taken to the dealer for diagnosis. The technician stated that the latch mechanism would have to be replaced. Additionally, the driver side sliding door failed to latch. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 90,000.
- Geneva, IL, USA
The contact owns a 2006 Toyota Sienna. The contact stated that the when opening the driver's side door, the door would exhibit an abnormal cracking sound. The contact took the vehicle to the dealer for a diagnostic test. The dealer stated that the entire driver's side door needed to be replaced. The contact did not have the door replaced. The failure mileage was 52,800.
- Clarksville, MD, USA
Toyota Siennas are prone to door popping when opening and closing due to broken door welds. They are calling it a "warranty enhancement" rather than a "recall."
- Garden Plain, KS, USA
The contact owns a 2006 Toyota Sienna. The contact stated that the front interior driver's side door weld fractured which caused a loud clicking noise whenever the door was accessed. The vehicle was taken to a private mechanic who informed the contact that the front driver's side door would need to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 110,000.
- Lincoln Shire, IL, USA
Front door pops when opening / closing. Door weldings are loose, apparently a very common problem with Toyota Sienna's. dealer is no help, want to replace the entire door at my expense.
- Middletown , NJ, USA
Lift gate closes automatically. Struts supporting lift gate where replaced in 2008 recall but four years after, the same issue is happening again but Toyota wants $470 to replace the struts. I do not consider four years adequate for such a failure and feel Toyota has a poor design that has not be fixed. I do not recall any issues with any car in my family where the lift gate, trunk or hatch back struts every failed. I have seen numerous complaints on line about this in 2012 for 2006 Sienna owners.
- Riverside, CT, USA
I have had problems with my 2006 Toyota Sienna with most recently the power passenger sliding door that is broken and does not open or close. The dealer ft. Myers Toyota said the parts were on national back order and may take months to get the parts to fix. They did say they would cover under warranty. Secondly, my steering assembly needed replacement at 80,000 miles because of leaking fluid and I had to pay the labor to fix. Lastly, all 4 of the tire rims on the car have peeling, bubbling and chipping paint that is exposing the metal rim. It may cause further corrosion to the rims and cause a safety problem to the wheels. Germain Toyota in naples, fla where I bought the car would not help with the rims. Ft. myers Toyota where I get the car serviced told me about the national back order problem and also charged me for the defective steering assembly which I thought should have been covered under their lifetime power train warranty. They said it did not.
- Ft. Myers, FL, USA
Toyota announced a customer support program (csp) which will extend the warranty coverage rear sliding door latch assemblies - for certain 2004-2010my Sienna vehicles the warranty coverage for the rear sliding door latch assemblies will be extended to 9 years from the date-of-first-use or 120,000 miles (whichever occurs first). Took the van to eddy's Toyota, wichita ks on tues. 6th Nov. 2012 for correction of the problem as outlined in the letter. The service department want to charge $476 to fix the problem. Since it is only a sporadic problem it was declined. My wife & I do not understand the refusal of eddy's Toyota to honor the warranty. Our family has 4 Toyota vehicles so we are very disappointed in eddy's Toyota treatment. My wife & I were with 2 salesmen, [xxx] and like us, were at a loss to understand this requested charge. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Halstead, KS, USA
The contact owns a 2006 Toyota Sienna. The contact stated that the sensors for the sliding doors malfunctioned, causing the passenger's side sliding door to close while a child was standing in the door's path. The child sustained bruising and a cut above her eye. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure and advised the contact that a complaint was being escalated to the legal department. The vehicle was not repaired. The failure and current mileage was 78,000.
- La Verne, CA, USA
The contact owns a 2006 Toyota Sienna. The contact stated that the automatic sliding door failed. The contact tried to open the door from the inside but had complications. The vehicle was taken to the dealer for inspection where they stated that the motor needed to be replaced or to sever the cables. The dealer severed the cables and advised the contact that the door could be used manually. The failure recurred after the cables were severed. The manufacturer was not notified. The failure mileage was 94,723.
- Savoy, IL, USA
- San Jose, CA, USA