10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
5 / 1
Average Mileage:
80,862 miles

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problem #100

May 082020

Sienna

  • 51,300 miles
Liftgate failure date 5-8-2020 mileage 51,300 miles my 2006 Toyota Sienna limited, was purchased new in 2006. The van is meticulously cared for with all service done on time at the Toyota dealership. When not in use, it's parked in a climate-controlled garage. On or about 2008, recall 80C was done at the Toyota dealership. The liftgate malfunctioned on 5-8-2020. The liftgate fell about ten inches after it reached the fully open position, at which point the power motor engaged and powered the liftgate to the fully closed position. The door came down on my head and bruised my shoulder. If the door switch is turned off, the door will slam down hard, possibly causing serious injury or death to anyone in its path. I'm a fairly strong 83-year-old. If this happened when my wife or one of my great grandchildren were under the malfunctioning hatch, they could have been seriously injured or killed. The malfunctioning hatch was demonstrated to a Toyota service rep. The Toyota rep. Said, whereas the recall repairs have been done, Toyota will charge for a second repair. The cost of repairs would be more than five hundred dollars. After doing some research on the internet, more than seventy similar lift-gate problems were found that Sienna owners have experienced. Obviously, Toyota hasn't been able to do satisfactory, lasting repairs. Toyota's failure to resolve this problem needs to be addressed once and for all at no cost to the Sienna owner. A list of similar issues being reported follows: Note: Comments relating to personal injury highlighted in red. Note: These are just a few of the reports. Note: Due to character limitation, unable to provide list of similar issues found. Can provide list if you request.

- Roseburg, OR, USA

problem #99

May 132019

Sienna

  • 124,000 miles
While driving on route 1, we heard a "whoosh" sound. The sunroof glass spontaneously flew out of the sunroof, and the interior slide cover popped up through the sunroof. We don't know where the glass went, and didn't hear a shattering sound, so we are hopeful that it landed in the grass somewhere and not in the roadway, causing injury to anyone.

- Smyrna, DE, USA

problem #98

Jan 142019

Sienna

  • 175,000 miles
I have a 2006 Toyota Sienna that I bought in 2009. I had to turn off my electrical right back side passenger door because it slides open by itself while I'm driving. The door opens and closes with the push button but due to the door flying open while I'm driving I had to turn the automatic option off. I take my vehicle in for all recalls but I'm not sure if this has been one of them and if it hasn't it should be. It just happens out of nowhere and you never know when it's going to happen you just see the door fly open in traffic. I have kids and a dog that rides in my van on a daily basis so this problem needs attention.

- Milwaukee, WI, USA

problem #97

Dec 292018

Sienna

  • 108,000 miles
Passenger-side powered sliding door suddenly malfunctioned; no preceding odd noises or other trouble signs. The door will slide backwards to open position and latch there as it should, but upon button-push to close, it rolls forward about two-thirds of the way, then stops and retracts. Same problem no matter which of the several door switches is used. Worse: The door cannot be manually pushed beyond the malfunction point to shut it. I fear damage to mechanism and dealer service department backlash if I force it. Obviously not safe to drive in this condition. Luckily did not occur on a long family trip! car must be garaged out of weather until problem resolved. Here is the issue I would like NHTSA to consider: A motorized door should have been provided with a bypass procedure which would allow damage-free manual closing for any and all mechanism failures. Toyota's failure to provide this alternative is a safety hazard to its customers.

- Fayetteville, GA, USA

problem #96

Sep 072018

Sienna

  • 125,000 miles
On the sliding door with the automatic open, the cable snapped that controlled to door to open and close. Now that door is unable to be opened. Even with the power assist button turned off, the door in not able to be used. During an accident, I would not be able to open that door. This is a safety issue and I was shocked that this isn't a recalled part as I have seen many others with the same issues.

- Millerton, NY, USA

problem #95

May 292018

Sienna

  • miles
Dash panel - cracked ignition - panel - cracked

- Merritt Island, FL, USA

problem #94

Jun 012016

Sienna 6-cyl

  • 120,000 miles
The contact owns a 2006 Toyota Sienna. While the vehicle was stationary, the air bag indicator illuminated and the dashboard fractured. Lynch Toyota in manchester, Connecticut was made aware of the failure and stated that there was no warranty coverage on the vehicle. The manufacturer was made aware of the failures. The failure mileage was approximately 120,000.

- Storrs, CT, USA

problem #93

Jan 232013

Sienna

  • 113,351 miles
Right side sliding door opened while driving.when I pulled over and stopped it slamed shut with enough force to sever a limb.lucky no one was there.dealer wants $1300 to repair it. I say it shoulnt be even possible to have happened and a repair with the same parts wont prevent it. Its now closed with a ratchat tie down.useless but safe

- West Wareham, MA, USA

problem #92

Jan 012017

Sienna

  • 0 miles
I own a 2006 fwd Toyota Sienna. The driver side door check strap weld is defective. There is a crack in the weld which causes a popping noise when door is opened and closed. I asked Toyota to look at it and they wanted $140 just to access problem. A local mechanic showed me what the problem is. I did research and found that this was a known issue by Toyota. Toyota sent out extended warranties but I never received one. They also gave their mechanics a (tbs) technical service bulletin (nvoo3-07) which I found online to make the repair. I have received all other extended warranty letters. Unfortunately, the extended warranty has expired and now I have to pay for the repair which will cost $470. I'm concerned the door will break or swing out unexpectedly and hurt someone.

- Soquel, CA, USA

problem #91

Nov 102016

Sienna

  • miles
Sliding doors open while vehicle is in motion. Hatch back doesn't open up by electrically. Heating system stays on even when turned off.stereo turns of when the heater heats up to long.my son was in side were the door opened up while we were driving on a main rd.my daughter was sitting on opposite side and sliding door popped open while on a main rd.side door started closing while getting groceries out causing brusing to my girlfriend.hatch doesn't work. Electrical problems.

- Bristol, CT, USA

problem #90

Nov 122016

Sienna

  • 92,000 miles
The rear passenger automatic sliding door will not work. It will not work in manual or automatic mode.

- Salisbury, NC, USA

problem #89

Sep 302016

Sienna

  • 125,000 miles
The cable on the driver side of our van has jammed. This problem caused my wife to have to drive home with the door open in order for me to force it shut. I was able to muscle it closed, but it is inoperable in its current condition. She was parked in parking lot when it broke.

- Lake City, MI, USA

problem #88

Sep 092013

Sienna

  • 100,000 miles
Rear left passenger sliding door will not open. The cables have snapped and it won't work manually. Passenger can become trapped in this seat. The right hand door is working, but if these cables snap, there will be no way to enter or exit the rear seat. Toyota is aware and has a "courtesy" recall, but my vehicle is "too old".

- Preston, MD, USA

problem #87

Aug 182016

Sienna

  • 950,000 miles
The passenger side power auto sliding door suddenly can't close ( closed in half way then stuck ), we must use wire tied with the B bar to secure the door. It's very shock why this door is malfunction without notice, made the passengers in dangerous situation while driving on a city street. With a warning light flash and driving slowly to back home, then have Toyota dealer check the problems. Toyota said the cable and motor jam together and just pass extend warranty ( 9 years or 120000 mile when which coming first ) I have pay for expensive repair ($1800). I would say the auto sliding door must have some method to make it close by manual to ensure customer safety.

- Elk Grove, CA, USA

problem #86

May 172016

Sienna

  • 104,917 miles
I have a 2006 Toyota Sienna xle. There is a recall ssc-C80. The recall service was performed by a dealership on 01/09/2009. Everything had been fine since then. On 05/17/2016 I went to fremont Toyota for another service. They checked my van and perform the same recall service (ssc-C80) without notifying me. Now the back hatch won't close automatically (via button). It must be closed manually. I went to fremont Toyota and was told that I have to replace the motor for $$$$. I notice that there is another (same) complaint (10355452) that the new struts (68905-AE015) are too strong for existing hatchback motor. I think that the old struts were perfect (was put on in 2009) to match with the existing motor. I even asked the dealer to reverse the work to put the old struts back as I never had a problem since 2009 and I never asked the dealer to perform the service. They refused. Now I end up with a malfunction back hatch, which has to be closed manually. I want to either get the old struts back, or they should solve the problem free of charge.

- Redwood City, CA, USA

problem #85

Apr 012016

Sienna

  • 126,000 miles
Neither sliding door opens. Doors remain in closed and locked position. Cable on power door snapped during operation (opening). Manual door refuses to open and remains closed at all times. Both doors functioned properly up until a month ago. Both doors malfunctioned within a month of one another. No accident occurred during this time. The car has not sustained any body damage during our seven years of ownership.

- Amherst, MA, USA

problem #84

Mar 142016

Sienna

  • 218,000 miles
Release lever mechanism to open the hood is not functioning. There is no tension or release. The hood of the 2006 Toyota mini-van ce can't be opened. Vehicle is subject to Wisconsin winter weather conditions. Corrosion, salt might be a factor. Unable to check the inside of the engine or change the oil, belt, etc. Hood is in permanently locked, in a closed position.

- Verona, WI, USA

problem #83

Dec 062015

Sienna

  • 124,000 miles
Noticed for several months a binding in closing electric side doors. A few weeks ago, I could not close the sliding door. Noticed a broken cable. The cable was frayed. It is also frayed on the other side of the car. I went to the Toyota dealer to get it repaired free. My odometer had 124,000 miles. The Toyota extended technical warranty ended at 120,000. This is a major safety issue. The other night I drove home in 28 degree weather with the sliding door open, because it would not close. We had to break the cable to get the door closed when we finallt got home. Children can fall out of open side doors on Toyota vans!! this is a serious manufacturing problem, and Toyota should have to replace the cables at any date that they break so children can get in or out of the car safely, and owners do not have to drive around with their doors open. It also runs down the battery!! a major safety issue. My grandchildren can fall out of my car!!!! please make them repair my our vans for free. $1200-1600 fix per door, otherwise. Safety issue!!!!!!!!!! ridiculous I have to even ask for your help. Toyota needs to cover their cars.

- Bartlesville, OK, USA

problem #82

Dec 302015

Sienna 6-cyl

  • miles
The passenger sliding door opens only 30-40% and then gets stuck. This is due to what appears to be a door cable fault (motor still works). A big effort from an adult can open and close, but not possible from any of our six children riding in the back. The driver sliding door is blocked by a rear facing baby seat, so there is a serious safety concern. This issue started at the beginning of the day. There were no issues prior to this.

- Lynchburg, VA, USA

problem #81

Apr 202010

Sienna

  • miles
The contact owns a 2006 Toyota Sienna. The contact received notification of NHTSA campaign number: 10V160000 (structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Greenbay, WI, USA

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