10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 47,657 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My incident is a recurring nightmare. Driver's side automatic door is not latching properly. While going down the road at 50mph the door, without any warning, flew open and would not close. I had to drive with my arm behind me holding the door closed until I got home. It took my husband 2 hours to finally get the door closed. This has also happened on the passenger side door. That was fixed to a tune of $3000. When I spoke to Toyota they apologized, and assured me that they would look into the matter. Something should be done before someone is seriously injured or killed by their product.
- Greenfield Township, PA, USA
I own a 2007 Toyota Sienna mini-van. The liftgate is opened by depressing a rubber covered button. The rubber has melted to a point that it is molten. Each time you touch the latch your fingers are turned black and it is extremely difficult to remove. I live in Texas and we are experiencing very high temperatures. I have read many online accounts of other people having this problem and I think Toyota should recall the affected vehicles. The area manager for Toyota told me that the problem is occurring on other Toyota models but there have been no recalls.this to me is a serious defect that the local dealership quoted me a cost of $350 to repair and replace with the same latch cover.why would I pay that much when I know it will self destruct next summer.
- Austin, TX, USA
The sliding door for our 2007 Toyota Sienna on the passanger side does not latch properly. This leads to the possibility of it opening while driving and someone falling out.
- Eliot, ME, USA
Rear passenger automatic door will not open. In 2009, while the vehicle was under warranty, a similar problem occurred and the dealership replaced part # 69631-08020 (control, slide dr). When I discovered the new problem, my 3-year old son was in his car-seat on the passenger side, so I had to enter through the driver side rear door. I'm glad this was not an emergency situation, for had it been, my son's life could have been endangered. Edmunds.com lists numerous instances of similar problems. Clearly Toyota needs to issue a recall on this crucial safety issue.
- Murfreesboro, TN, USA
My 2007 Toyota Sienna xle with only 14,000 miles having issues with the rear trunk. First time was with the trunk not responding to the remote and the dealership had to replace the sensor. Second was when I opened the trunk it would close suddenly because the rear hatch strut is defective and dealership would not replace it because it just pass the 3 year warranty.
- New Jersey, NJ, USA
The handle (hatch opening mechanism) on our 2007 Toyota Sienna deteriorated/melted last year and only works intermittently. It is very difficult to open / engage, leaves black residue on your hands in the hot conditions (e.g. summer) and does not work well in cold conditions (e.g. winter).
- Blythewood, SC, USA
The handle on the hatch of our 2007 Toyota Sienna melted last year and only works off and on. It is very difficult to open, leaves black residue on your hand in the summer and freezes and won't work at all in the winter. Upon calling the dealership and Toyota I was told there was no recall and this must be fixed at my cost due to warranty expiration.
- Cumming, GA, USA
Rear hatch did not stay open and fell on my wife's head and injured her.
- Foster City, CA, USA
Passenger side automatic door not opening with any of the buttons on the inside of vehicle. But it will open from the outside, by pulling on the handle. Potential safety hazard of not being able to exit vehicle in during an emergency. Difficult for young children to open door manually. We took it to wilson Toyota. The diagnosed a $50 part. $90/ hr rate. The part was ordered, then scheduled for repair. The actually charge was $696.08. They decided to change everything, to cover their liability no doubt. Numerous failures of doors in you tube and edmunds.com forums. I suggest Toyota take responsibility and do a re-call and fix this potential safety issue. 56206 miles 2007 Toyota Sienna le.
- Bellingham, WA, USA
Premature failure of struts for automatic back hatch of 07 Toyota Sienna minivan prevents rear hatch from opening fully, causing users to hit head on hatch when trying to access rear of van. Vehicle had approx. 60K miles and less than 4 years old. Repairs to replace struts cost $300; no guarantee they will not prematurely fail/wear out.
- Pittsburgh, PA, USA
Toyota has created a hazardous and dangerous situation by not completing a recall. They have removed the spare tire from the bottom of my minivan during a aoe recall, and placed it unsecured in the back of the car. This will now become a deadly "missile" in case of an accident or any maneuver at speed. The recall will not be completed until the end of August (as per Toyota). This is another example of Toyota's disregard for safety and inability to resolve design problems.
- Forest Hills, NY, USA
Back sliding doors on passenger and drivers side of my Sienna 2007, do not open or close correctly. This has been occurring since approx August of 2009. I drive school students for a living and could not do my job today because of this incident, once again. If the doors are on automatic the drivers side slider will not close. When automatic is taken off, you still can't close it without my husband doing whatever it is that he does, only for it to happen again. The passenger side is a problem on a daily basis, when you try to open from outside, you can't, it has to be done by the automatic button. Now my saftey concern is that the driver's side door does not latch and the door remains open.
- Greenfield Township, PA, USA
- Laurel, MD, USA