10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 55,848 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
8/20/10 bought Goodyear assurance tires, 80K warranty. 10/3/14 at 65K tires worn out early, replaced tires with Michelin defender tires, 90K warranty. 9/14/17 at 48K tires worn out early, all 4 at outer edge was 1 or 2, but rest of treds are 3 or 4. rotated and inflated tires per requirements. Many Sienna owner are reporting this issue. Major safety issue with this van design to have tires wear so quickly.
- Millersburg, PA, USA
Van has excessive tire wear characteristics. No matter what the rating or quality of the tire, they only last at most 25,000 miles. Alignment is fine.
- Layton, UT, USA
Received safety recall #A9E a couple yr.S ago and had the recommended repair done on the spare tire carrier cable. Then received another notification in 10/15 that "the original remedy procedure may not have been adequate." Informed that the new safety recall #E0S now supersedes A9E. Took van to dealer for this repair on 10/19/15. After mechanic began work he came to writer and asked where the spare tire was. Much to my surprise there was no longer a spare tire under the van-we have never had a need to use the spare and have no idea when it fell off. I was told that the cable was broken and that a new wheel and tire would have to be ordered and that I would have to pay for this. Contact was made with the Toyota customer center and after many phone calls and failure of their representatives to return calls we were told that they understood that the loss of the tire was due to the faulty spare tire carrier cable but that they are only responsible for replacing the cable. It seems absurd that our safety and the safety of others was compromised by the spare tire falling off and all the company assumes responsibility for is the carrier cable. We have now ordered a new wheel and tire costing $300 to $400 and hope that the most recent "fix" works.
- Rochester, IL, USA
The contact owns a 2008 Toyota Sienna. While driving approximately 5 mph, the spare tire on the rear of the vehicle detached from the vehicle. The contact received notification of NHTSA campaign number: 14V273000 (tires); however, the part was unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure. The approximate failure mileage was 130,000. Updated 2/4/16 updated 02/16/16.
- Lake Geneva, WI, USA
The contact owns a 2008 Toyota Sienna. The contact received notification of NHTSA campaign number: 14V273000 (wheels) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
- Silver Spring, MD, USA
The contact owns a 2008 Toyota Sienna. The contact received notification of NHTSA campaign number: 14V273000 (tires). However, the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
- Felton, DE, USA
The contact owns a 2008 Toyota Sienna. The contact received notification of NHTSA campaign number: 14V273000 (wheels). The vehicle was taken to the dealer. The technician strapped the spare tire to the luggage compartment of the vehicle as a temporary remedy because the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 3/24/15
- Landing , NJ, USA
While backing the car in my driveway it suddenly accelerated and could not be stopped by braking before it struck stone wall, blowing the right rear tire, damaging the underbody and damaging the stone wall. Very scary!
- Chester, NY, USA
The contact owns a 2008 Toyota Sienna. The contact stated that the tire valve stem detached while adding air to the tires. The vehicle was not taken to the dealer. The manufacturer was contacted and the vehicle was repaired. The failure and the current mileages were 35,000. The VIN was not available.
- Soledad, CA, USA
- Kansas City, MO, USA