Toyota is cheating its loyal customers. They know about this melting dashboard problem and have an extended warranty for it but apparently it has a specific time limit. I took too good of care of my vehicle and the dashboard didn't melt fast enough. They closed out the window for me to get the warranty replacement dashboard. I had the vehicle evaluated in 2017 and it didn't qualify back then for the replacement. In Spring of 2019 I now have a problem and cannot get the replacement dashboard because the time limit has expired on the extended warranty. So it's a known defect, but too bad if you are just over the warranty period for replacement. I have always bought Toyota but probably won't be buying another Toyota because of this.