10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 116,946 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was driving my Sienna on a 2 lane town road and without warning smelled smoke. As I was pulling over cars in the oncoming lane were honking at me as they saw the fire underneath where the engine is. When I pulled over smoke entered into the car. I stepped out, heard a pop, and now the entire front of the car was full on fire. The fire department arrived on scene quickly and extinguished the fire. I filed an incident report with Toyota. I received a call from a man saying he was hired by Toyota to investigate the fire and report back to them. To date, I have received zero communication from anyone at Toyota regarding this serious matter.
- Vernon Hills, IL, USA
After driving the vehicle approximately 10 miles, a jerking can be felt, and shortly the check engine, vsc, and trak lights come on. Continued driving sometimes results in jerking and/or loss of acceleration, including loss of vehicle movement control. The loss of acceleration typically occurs during a turn or in stop-and-go traffic. The situation has occurred to a lesser degree in highway traffic when passing other vehicles. Any of these situations is of concern, but especially the loss of acceleration because of the potential for other vehicles to crash in to us. This has occurred on various dates over the last approximately six (6) months. Have had communication with our local Toyota dealer service department, Toyota corporate customer service, and a non-Toyota auto repair shop; all to no avail. None of them have been able to tell me what the real problem and how to fix it for sure.
- Kansas City, MO, USA
- Santa Clara, CA, USA