10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 20,100 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
We were backing out of a parking place at the hot springs village walmart. The van accelerated on its own, then the brakes failed. No amount of pressure would stop the van. We stopped by hitting a parked car, doing some damage to it. We had the van towed to a body shop to have the exterior repaired. We were afraid to drive it. After being repaired, we had it towed to lander's in little rock where it was pronounced safe to drive. A few weeks later we sold it and bought a 2011 Toyota Sienna van. (an accident report will follow on the 2011 Toyota van VIN#[xxx]) information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Fort Smith, AR, USA
- Gaithersburg, MD, USA