10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 59,167 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Front seat belts are jamming and folding at mechanism where belt should release at shoulder adjustment point from the interior side wall of the van. The driver is left with a completely extended lap and shoulder belt, rendering the safety device useless. The combination of an air bag with a faulty seat belt mechanism is deadly. This vehicle's defect over multiple model years has been well-documented and is a major safety hazard.
- Willoughby, OH, USA
The contact owns a 2009 Toyota Sienna. The contact stated that the driver attempted to merge into traffic when a vehicle crashed into the front end of the contacts vehicle. The front passengers side seat belt failed to restrain and the air bag failed to deploy. The front passenger sustained lacerations to the forehead when his head struck the dashboard. The rear passenger sustained seat belt burns across the chest. The driver received burns and bruises to the chest. The manufactured was contacted and a complaint was filed. The vehicle was destroyed. The failure and the current mileage was 74,000.
- Florence , MS, USA
- Boca Raton, FL, USA